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“Friendly and Modern Get-away”

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Emerald Spa Motor Inn
Ranked #16 of 92 Hotels in Rotorua
Certificate of Excellence
Auckland Region, New Zealand
1 review
“Friendly and Modern Get-away”
Reviewed 20 April 2014

We had such a great stay, we rocked up at 9.30 asking if a room was available (hubby is a fan of the spontaneous we-didn't-book-ahead type trips away) and were kindly given the last room, which turned out to be the honeymoon suite. It was neat and comfortable, and the staff were all lovely. We were given vouchers for our adventures around Rotorua, and lots of smiles. We really appreciated the get-away, thank you!

  • Stayed March 2014, travelled as a couple
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Helpful?
Thank MJoy14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 28 April 2014
Thank you for your appreciation of the service and accommodation we provide, we always strive to ensure a high standard for our guests.
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386 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
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English first
River Forest, Illinois
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 April 2014

Rotorua is full of motels. Emerald Motor Spa stood out because of the helpfulness and friendliness of the staff. We called a day early to see if they had a room for an extra night. Even though they only had a two-bedroom unit, they gave it to us at the studio rate we had for the other nights. Plus they had good recommendations for sights and restaurants.

  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank Pat A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, 12 April 2014
Thank you very much for the lovely review, we really appreciate it. I am pleased that we were able to accommodate you and upgrade you to a larger unit. If our guests are happy we are happy.

Thanks again,

Kind regards
Julie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New South Wales, Australia
Level Contributor
72 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 April 2014 via mobile

This place was beautiful. The staff were awesome. I can't complain about a thing. It was well worth the money and found it totally enjoyable. Everything was centrally located and easy to find. Highly recommend this accomodatiom to anyone. It was beautiful.

Stayed February 2014, travelled as a couple
Helpful?
Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, 12 April 2014
Wow thank you very much for your review. It means so much to us to get feed back like this. As a "team" we work very hard to keep our standard high. Rotorua has a lot to offer and we are pleased that you enjoyed your stay.

Thanks again,

Julie
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London
Level Contributor
93 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 2 April 2014

We booked a studio and it was extremely comfortable, spotless, well-serviced with good hospitality. Very convenient location and made for a throughly enjoyable night.

It was our first motel in NZ and we were very impressed. Very good value for money and it beat all bar one of the other places we stayed by a long way. Would definitely stay here again.

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 4 April 2014
Thanks for your review of our motel, we are delighted to hear such great positive feedback. Come back again soon.
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Bengaluru, India
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 22 March 2014

Nice rooms, clean and liked the ambience and decor. Actually the pics taken there have very good color tones. The room is self sufficient in terms of everything that you might need on a liesure trip. Spa tub is part of the room rather than the bathroom, and i quite liked that. Reasonable distance from the town center, not really walkable i thought, but opinions may vary on that. Lovely staff, welcoming and quite willing to plan your stay and activities at Rotorua with their local knowledge. If you are expecting rooms with views, then this may not really be the place. Also, had some trouble finding it via GPS (Navman) which took me to a location which was a km away. Had to key in the street address to find it. But all in all, highly recommended.

Room Tip: Rooms on the first floor are better as the ground floor rooms have cars parked right outside the doo...
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  • Stayed February 2014, travelled as a couple
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Helpful?
Thank PriyabratPadhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 4 April 2014
Thank you for your candid comments, we are delighted you enjoyed your stay and believe it was 'totally worth the money'. We think so too.
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Hamilton, New Zealand
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 March 2014

We stayed here for one night on the 7th March and found the place to be very comfotable and the hosts very friendly. excellent value for money. good facilities: spotlessly clean, warm, comfortable would and will stay again. recommend to all.

  • Stayed March 2014, travelled as a couple
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Helpful?
1 Thank Gavin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 4 April 2014
Thank you for your comments, your's in a wonderful family and we'd be delighted to see you again.
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Hamilton, New Zealand
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 March 2014

We took our grandchildren to Rotorua for a weekend and stayed at Emerald Spa Resort. The staff were very helpful, and emailed us discount vouchers for the attractions so we could visit some of them on our way into Rotorua. The 2 bedroom unit was spacious and clean. The TV in the bedroom, spa bath and heated swimming pool were a real treat for all. We would definitely stay there again

  • Stayed March 2014, travelled with family
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    • Sleep Quality
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Helpful?
Thank Del B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 4 April 2014
Being Grandparents ourselves, we know how great it is to get help pre-planning, for keeping up with the Grandies is a huge, thank goodness the rewards are huge too. We hope to see you back again - perhaps for a rest on your own.
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Additional Information about Emerald Spa Motor Inn

Property: Emerald Spa Motor Inn
Address: 286 Fenton Street, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Family Hotel in Rotorua
#11 Business Hotel in Rotorua
#14 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
Official Description (provided by the hotel):
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 
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Also Known As:
Emerald Hotel Rotorua

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