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“Great stay”

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Emerald Spa Motor Inn
Ranked #15 of 92 Hotels in Rotorua
Certificate of Excellence
Sydney, Australia
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great stay”
Reviewed 4 July 2014

Great place to stay, the hotel was clean, comfortable with great service. Plenty of room for my large family, beds are comfortable.The couple that runs the hotel were very welcoming & professional without intrusion. I think the price is a bargain compared to other hotels in the area. Best of all the spa is HUGE, loved the spa.
thank you for a great stay!

Room Tip: I had the Family Two Bedroom Suite (Sleeps 2-6) had a balcony facing road. Room 2 king singles in on...
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  • Stayed March 2014, travelled with family
    • Value
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Helpful?
Thank DsSpunkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 6 July 2014
Thank you for your wonderful feedback, we know other travellers will appreciate your comments as much as we do.
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383 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
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English first
Samut Prakan, Thailand
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 July 2014

We stayed 4 days here. Great location few minutes to town. Breakfast served to your room, WoW. Room is comfortable and clean. Warm welcome and helpful tips from the receptionists. On top of everything, she is very kind enough to lend us the phone chargers throughout our stays without delay. She took high responsibility to co ordinate and help us get our chargers back from the previous place that we stayed. Thank you so much.

  • Stayed June 2014, travelled as a couple
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Helpful?
Thank Jirapannee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 3 July 2014
THANK YOU THANK YOU THANK YOU We love it when the little things we do make a big difference to our guests stay.
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Napier, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014

fantastic, in every way. The only small issue, the lounge area was a little small for 2 young boys and mum and dad, but we all enjoyed our stay, super clean, and comfortable. will stay again. Thank-you!!

  • Stayed June 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Rae W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 25 June 2014
Thank you for taking the time to write a review, your comments are very much appreciated.
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Napier, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 June 2014

Awesome accommodation.So fresh and clean such a lovely change to feel we didn't feel we had to be careful about where we put our clothing etc,.Bed linen was fresh and crisp and all spotlessly clean.Amazing dining within a short stroll.

  • Stayed June 2014, travelled with family
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Helpful?
1 Thank Marie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 20 June 2014
Thank you so much for your review, I absolutely love passing this information/review on to our housekeeping staff, they do work really hard and it is so nice when appreciation is expressed.
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Tauranga, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 June 2014

Stayed the one night room with spa which was perfect! Nice clean room excellent staff friendly couldn't help us enough! Great location few mins to town . Also got the breakfast which was yum delivered to the room had breakfast in bed which was lovely. Recommended !

  • Stayed June 2014, travelled as a couple
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Helpful?
Thank Claymud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 19 June 2014
WOW we love getting reviews like this, puts a big smile on everyone's face.
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Wellington, New Zealand
Level Contributor
119 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 6 June 2014

Stayed here over a long weekend, unit was very clean, tidy, and quite spacious for a studio. Had a spa pool in the room Used it a couple of times, very nice. Great shower, small kitchenette with microwave and a great toaster (yay, hard to find) small selection of drinks and snacks available in the room. Sky tv and a comfey bed. The unit was very quiet despite being on a busy road, resteraunts, takeaways and supermarket within walking distance (5mins) also had a heated outdoor pool and a small gym. Wifi available in the room also.

Room Tip: Upstairs are quieter
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  • Stayed June 2014, travelled as a couple
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Helpful?
Thank pete p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 7 June 2014
We love reviews like yours which cover all the facilities our accommodation offers, thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 31 May 2014

My second time staying here in the past year and the quality is always the same high standard both times with clean spacious rooms all with a really big Spa pool in each room that hits the spot at the end of of long day looking at all the attractions in Rotorua.
A change in management hasn't lessened the quality of service with great hosts that met all my expectations.
Highly recommended accommodation for anyone visiting Rotorua

Room Tip: Room 3 on the ground floor has a separate bedroom with opening windows.
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  • Stayed May 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank Kiwis_in_the_sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 7 June 2014
Dear Traveller, Thank you for taking the time to write a review, always helpful for others planning to stay with us. Thanks also for the wonderful comments. p.s. We have several rooms (other than no 3) that also have separate bedrooms and opening windows.
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Additional Information about Emerald Spa Motor Inn

Property: Emerald Spa Motor Inn
Address: 286 Fenton Street, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Family Hotel in Rotorua
#11 Business Hotel in Rotorua
#13 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
Official Description (provided by the hotel):
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 
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Also Known As:
Emerald Hotel Rotorua

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