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“Lovely and relaxing staying at the Timandra Motel”
Review of Timandra Motel

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Timandra Motel
Ranked #25 of 30 Hotels in New Plymouth
Reviewed 8 May 2013

Staying at the Timandra Motel in New Plymouth is very relaxing and peaceful, yet close to the City centre. I have been staying at the Timandra Motel for a few years now and find the room I stay in which is located right next door to reception is very spacious. Pete and Stu the owners, are always very helpful.

  • Stayed: April 2013, travelled with friends
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Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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35 - 41 of 70 reviews

Reviewed 5 May 2013 via mobile

The decor at this motel is dated but the unit was large and extremely clean. Good value for the rate. Nice, quiet location. Fresh daisies in the unit was a nice touch. Free milk on check in was appreciated.

  • Stayed: May 2013
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1  Thank sixsilverstars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2013

We spent only one night there, but weren't disappointed. The motel looks old, but everything is in working order. The staff is very helpful and we've been very pleased that they'd been waiting for us even though we arrived very late. The location is perfectly close to CBD.

  • Stayed: February 2013, travelled with family
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Thank Andrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timandra, Owner at Timandra Motel, responded to this reviewResponded 24 February 2013

Thank you for your review, our motel is one of the older style properties but because of this all of our units are spacious and have separate bedrooms no studios.
Glad you enjoyed your stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 November 2012 via mobile

This motel has a lovely leafy setting and the boys loved playing on the grass tennis court and hammocks.

The rooms were very comfortable, though we found our bed to be overly soft and saggy to the middle.

Make sure to visit the nearby gardens and 'bowl', which are wonderful.

  • Stayed: November 2012
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Thank Stingy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2012

Used this Motel for 2 nights based on location, reviews and price. Our rooms were clean, with few amenities, as expected, I’ve been pleased. The owner operator was very friendly and helpful.I was provided very helpful information about New Plymouth and places to visit in that area.

  • Stayed: July 2012, travelled with family
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1  Thank Jayasen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2012

Booked this motel for three nights online as was close to the TSB Stadium, reasonably priced and looked clean and tidy. Upon a quite late arrival greeted by a nice pleasant man, paid for the room and were shown to our unit. Entering the unit all windows were open so it was cold inside and were hit by the overpowering smell of air freshener. Didn't pay too much attention as it was late. Woke up early next day to bad sinus and a sore throat (what I thought was a result of sniffing in air freshener all night) and back late to all the windows being open (after being closed in the morning for safety issues with gear left in unit) and air freshener again. Up early next day this time leaving a note to cleaners not to spray air freshener, as allergic to it and leave windows closed for safety reasons. Returned briefly that morning to find cleaner in the room who duly informed us that the reason for all the air freshener and open windows was because the day before we checked into the room it was flooded by the previous occupants and that is was still damp!!!! Not a mention of this at all at time of check in. Having no one there to speak with waiting until the next morning only to be told that the owners were out of the region and would not being returning until later that day. Which of course was too late for us as we were leaving to return home. Then spent the next few days hold up at home with a cold and asthma - a direct cause of sleeping in a damp, over air freshened room!!!! Not too mention being covered in itchy bites - fleas from the resident cat that's allowed to roam the rooms?? Mosquitoes that came in through the open windows??? Or dear I say it....... dreaded BB?!?!? That one I will leave up to you.... all I can say is Never Ever Again!!!

Stayed: July 2012, travelled on business
1  Thank Frequent_Flyer091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 13 July 2012

I'm very sorry that the reviewer did not enjoy their stay. My partner checked them in, they were late arriving (hours after reception officially closed) but we made a point of ensuring they were welcomed and kept the office open for a while after in case they needed anything. We were also on site the whole of the next day when their friend checked in with them, and didn't receive any negative feedback.

I confess to be a little confused by the review, we do use air freshener after cleaning the room to clear cooking smells etc from previous guests, but then we usually leave a couple windows open to let the room freshen naturally and typically the smell of the air freshener doesn't last. They asked the cleaner not to use air freshener the following day & I am assured by her that she did as requested. As for the dampness, well, this is where it gets strange - this was caused by a previous guest, however not in that room! The incident occurred when our other cleaner was on duty hence the misunderstanding...the 'problem' room was machine-dried and luckily we were able to keep it empty for 2 days (thank heavens it happened in off season), so we're totally perplexed by this!

The room the reviewer stayed in has been occupied nearly every day since they left and all subsequent guests have been happy with their stay. Unfortunately, as the reviewer mentioned, we were off site when they checked out.

The cleaner did mention that when she went in every single window was sealed shut, we usually recommend at least one is kept slightly open to stop the room getting stuffy.

Had the guests came back to us at check in, or even the next day, we could have offered another room that might have been better suited, it is disappointing that they have simply posted their grievances publicly without giving us chance to help them, although I note that the only other review this person has left has had a similar response from the hotel.

I am very disappointed that we could not have given the opportunity to make the guest's stay a pleasant one, all I can do at this juncture is offer my sincere apologies.

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Reviewed 30 June 2012

The latter part of our holiday was spent in the New Plymouth area at the Timandra Motel. Our hosts Stu and Pete provided excellent accommodation and service. In particular, we were given good information of the best places to eat in New Plymouth as well as brochures highlighting interesting places to visit in the area. The motel is in a lovely peaceful setting with a tennis court as well as games for children available. It brought our holiday in New Zealand to a memorable conclusion.

  • Stayed: April 2012, travelled as a couple
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1  Thank D M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Timandra Motel

Address: 31b Timandra Street | Welbourn, New Plymouth 4312, New Zealand
Region: New Zealand > North Island > Taranaki Region > New Plymouth
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette
Hotel Style:
Ranked #25 of 30 Hotels in New Plymouth
Price Range: £56 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Timandra Motel 3.5*
Number of rooms: 7
Official Description (provided by the hotel):
Timandra Motel is a quiet, comfortable, central, affordable accommodation located 1.5km from city centre. Nestled down on a street set amongst bush, wake up to birdsong not traffic! ... more   less 
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