We chose this place due to it's Bartercard connection so for me it was great value. You couldn't get any closer to the best that New Plymouth has to offer. Restaurants abound nearby, the water front is just a couple of blocks away. The world class Pukekura Park not far away either. Central city city shopping on the doorstep, so big score for location. The unit was large and - by motel standards - stylishly outfitted with some pretty classy amenities. It was as clean as you could hope for. Big score for that. But, the sleep was not as good as one would hope or expect. We stayed 3 nights and two nights were disturbed at very late hour by other guests enjoying the summer weather on the balcony and what to them were some very funny jokes for at least two hours. I'm sure the managers would have heard it as well, but no one dared to ask them to quieten down. No score for late night management. And then there was the bed. What never ceases to amaze me is that some motel and hotel owners will spend a ton of money on non-essential bits and pieces to give the impression of class yet skimp to the bottom of the barrel when it comes to providing a decent bed. The bed in this unit was the most basic of inner sprung mattresses which sagged to the middle and certainly did not provide the kind of comfort one needs after a long tiring journey. Given the quality of new technology mattresses now available for very little outlay, it does not make economic sense to go cheap on the most important part of a motel stay.
We found the staff friendly and helpful and overall it's a great place to stay. I'm sure that noisy guests are not the norm so I would consider staying again. but I would prefer a place with better quality beds.
- Official Description (provided by the hotel):
- Brougham Heights Motel is centrally located within walking distance of the Foreshore Walkway, cafes and restaurants and Pukekura park. It is a four star plus property with units ranging from studio units to two berdoom family units. Every unit has 32in tv & dvd player, is air-conditioned and has spa baths. ... more less
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