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“Great value - will be back”

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Brougham Heights Motel
Ranked #12 of 30 Hotels in New Plymouth
Certificate of Excellence
Auckland, New Zealand
Level Contributor
130 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Great value - will be back”
Reviewed 25 June 2014

Arrived 4.30pm and they had a nice studio room available. Room 35, top left corner of the motel and although on corner of both main roads room was quiet. Nicely appointed, 50 Sky Channels and a 2 minute walk to main street for food.
Will definitely make this the New Plymouth regular. NZD$140.00 inc GST and 200meg internet usage.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Harry7264
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DebTawa, Manager at Brougham Heights Motel, responded to this review, 2 July 2014
Thanks for your review. Our guests seem to enjoy the free 200mb of internet which is usually enough to check emails and your facebook page.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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107 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Taupo, New Zealand
1 review
Reviewed 17 May 2014

Great room, very spacious, spa bath, fantastic value for money and great location - close to town but without being noisy. We will definitely stay again and without a doubt recommend Brougham Heights motel

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank donnac05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DebTawa, Owner at Brougham Heights Motel, responded to this review, 19 May 2014
Thanks for your great review. Our closeness to town is one of our best features so pleased you enjoyed it
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
1 review
Reviewed 16 May 2014

We found the reception staff couldn't help us enough in sorting which bus to catch to rugby down to directions to winery for lunch. Nice to be meet with such friendly and fun people. Very clean and comfortable room. We 5 ladies just loved New Plymouth.

Room Tip: Re swimming pool and restaurant we didn't try I clicked on this in error.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spuddy27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DebTawa, Owner at Brougham Heights Motel, responded to this review, 19 May 2014
Thanks ladies, pleased you enjoyed your stay in New Plymouth. Hope to see you again.
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Paraparaumu, New Zealand
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 May 2014

As a regular visitor to this great Motel, I was suprised last night when I got into bed to find the mattress (which was great before) , had been updated and was evenbetter and more softer. What a great nights sleep. Yipeeeeee
Also Mo's breakfasts are fantastic.

Room Tip: For such a central situation and main road all around, the rooms are quiet
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gazzas1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DebTawa, Owner at Brougham Heights Motel, responded to this review, 15 May 2014
So pleased you liked the new upgraded mattress toppers on our beds. They do had an extra touch of luxury and softness. Anything to help with a good nights sleep.
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Palmerston North
Level Contributor
225 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 5 April 2014

This is a handy location to Devon St in the central city for shopping and several cafes and restaurants. Check in was by first name though we were not sure if the receptionist remembered us from previous stays or worked out from the check in who we must be. The units with balconies and sea views are great when the weather is sunny and warm. The unit was nicely appointed and seemed to have been refurbished since our last visit several years ago. Two lazy boy chairs are great to sit in although for one of them the springs were not great and needed a pillow for support. The unit had a spa bath which we didn't choose to use but also doubles as the main shower. As the sides of the spa are quite high this type of shower would not be suitable for elderly people or those with mobility issues. Kitchen well supplied with basic needs although the chopping board was not what we expected and took some finding!. Coffee plunger and complimentary ground coffee were greatly appreciated. This motel is between two quite busy roads so having double glazing and windows firmly shut is a must if you want to block out endless traffic noise throughout the night.

Room Tip: Sea view and balcony units are great although need to close windows to reduce endless traffic noise.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank silverthreads101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DebTawa, Owner at Brougham Heights Motel, responded to this review, 6 April 2014
Thank you for you comprehensive review. We work hard to maintain the property to a good standard to that feedback was great. Sorry about the chair, if you let me know which unit you were in I will get it fixed as we this is one of the things that is an ongoing process.
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Darlington, United Kingdom
2 reviews
Reviewed 30 March 2014

Attending a wedding in New Plymouth we found the the motel to be in a great location, very well equipped rooms with plenty of space and clean. I can concur with everyone else who has commented ,the cooked breakfasts were fantastic. All the staff we met were a credit to the motel owners.
Unfortunately I mislaid a camera card and didn't realise until I had returned to the UK, e-mails to and fro all answered but no trace of the card which was subsequently found elsewhere.
Absolutely no hesitation in recommending the Brougham Heights as the place to stay in New Plymouth.

Stayed January 2014, travelled as a couple
Helpful?
Thank Andrew2357_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DebTawa, Owner at Brougham Heights Motel, responded to this review, 31 March 2014
Thanks for your lovely review. Hope u had a great time at your wedding. Have passed yr compliments along to the chef
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Auckland Region, New Zealand
2 reviews
Reviewed 13 March 2014

Very nice rooms, I felt very comfortable and very safe there. The breakfast the next morning was delicious. Staff at front desk were pleasant and extremely helpful. I would stay here again in a heartbeat.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DebTawa, Owner at Brougham Heights Motel, responded to this review, 15 March 2014
Hi Erin

Thanks for your great review. I agree that Mo's breakfasts are fantastic.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Brougham Heights Motel

Property: Brougham Heights Motel
Address: 54 Brougham Street, New Plymouth, New Zealand
Region: New Zealand > North Island > Taranaki Region > New Plymouth
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #12 of 30 Hotels in New Plymouth
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Brougham Heights Motel 4.5*
Number of rooms: 34
Official Description (provided by the hotel):
Brougham Heights Motel is centrally located within walking distance of the Foreshore Walkway, cafes and restaurants and Pukekura park. It is a four star plus property with units ranging from studio units to two berdoom family units. Every unit has 32in tv & dvd player, is air-conditioned and has spa baths. ... more   less 
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