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All reviewsbuffet restaurantnice poolswimming poolfree bikesroom servicegreat facilitiesair conditioninglittle extrasgreat place to stayfriendly helpful staffeasy walkstayed here for two nightsgood sizedouble bedcomfortable bedswould stay againfestival of lights
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Reviewed 5 November 2017

We have just returned from a great tour of New Zealand and Australia. We were advised to stay at The Devon Hotel in New Plymouth, and very happy we did.
The hotel is modern and well laid out with lovely gardens and outdoor areas.
The best thing is the staff. Everyone is happy and helpful.
We loved our room. We loved our drinks in the bar. We loved our dinner in Marbles Restaurant. We loved exploring on the hotel bikes. We loved the hotel and city.

Room Tip: Our room was beautiful.
  • Stayed: November 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Andre L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter T, Owner at The Devon Hotel & Conference Center, responded to this reviewResponded 6 November 2017

Thanks for joining us Andre, and for your kind review.
We'd love to see you back again soon.
Kind regards,
Peter Tennent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2017

Location and parking good. Our reception was most efficient and welcoming and the room quiet, clean and with an excellent and comfy bed. The otherwise well set up bathroom offered only two bath towels and one hand towel so I asked the very pleasant and helpful reception for an extra towel for my hair washing, and another hand towel. We got only another hand towel which was barely adequate. Still, we were given helpful guidance on the town, an excellent service in the bar, and we appreciated everything about the good value evening buffet meal. Being Friday night there were loads of big parties but the food was well replenished and service good.
Which brings us to the one other less happy aspect.
Sad to say when we arrived for breakfast at 8:40 am we were treated like naughty children and led to understand we were late. When we said we understood breakfast was served until 9:30 the reply was a grumpy "you don't realise how long it takes to close". We were then left to our devices by the sole waitress. It would have been more in keeping with the rest of our encounters with staff if she had checked that all was well with our buffet breakfast. There were only another 4 or so people so she wasn't excactly busy.

Room Tip: No lift to our room but only one flight and we were offered help. Room at the rear was beautifully quiet.
Stayed: October 2017, travelled as a couple
Thank LandC46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter T, Owner at The Devon Hotel & Conference Center, responded to this reviewResponded 5 November 2017

Many thanks for joining us LandC46, and for your feedback.
I'm glad you enjoyed your stay with us, but disappointed you felt rushed with your breakfast. We will address with our team.
Our kitchen is manned around the clock to ensure that whenever you feel so inclined, we can look after you.
We'd love to see you back soon.
Kind regards,
Peter Tennent

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Reviewed 30 October 2017

By looking around, this hotel seems to be in a period of upgrade. The room we are in is beautiful, the bed is comfortable, the bathroom is roomy and the shower is very hot with great pressure. We had dinner at the buffet which has a very large selection of delicious food and looking forward to breakfast. The staff are friendly and efficient from reception onwards throughout our visit. There are push bikes available for loan if you want to explore or the beach walk or main street are just a short walk away. Would recommend this hotel to everyone. Price is very reasonable for the services available.

  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Jenny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter T, Owner at The Devon Hotel & Conference Center, responded to this reviewResponded 1 November 2017

Thanks for joining us Jenny, and for your kind feedback(and endorsement). We'd love to see you back soon.
Kind regards,
Peter Tennent

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Reviewed 29 September 2017

Fresh, modern hotel, with all the personal touches you'd expect and more. Friendly and helpful staff. We are regulars, and are always recognised and made to feel welcome.
The atmosphere is absolute magic!

Room Tip: We prefer Maui wing - just because that's where the celebrities seem to stay. But better views in the front wing.
  • Stayed: September 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank BillD2359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter T, Owner at The Devon Hotel & Conference Center, responded to this reviewResponded 1 October 2017

Hi Bill,
Many thanks for your support, and for your kind review.
We look forward to welcoming you back soon.
Kind regards,
Peter Tennent

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Reviewed 15 September 2017

We asked our friends in New Plymouth, where the best hotel is. They said, there was only one to stay at - THE DEVON HOTEL.!
We were absolutely blown away. the hotel is amazing. Fresh modern décor, and the best staff ever. We could have saved a few dollars by booking direct on their website, but we didn't care too much. Our stay was worth every cent and more.
We will be back!

Room Tip: The hotel is obviously the most popular, so you need to book - or you will miss out.
  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank James H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter T, Owner at The Devon Hotel & Conference Center, responded to this reviewResponded 16 September 2017

Hi James,
Many thanks for your feedback, and kind endorsement.
We look forward to your next visit.
Kind regards,
Peter Tennent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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