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“Great location when visiting New Plymouth”

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Quality Hotel Plymouth International
Ranked #11 of 30 Hotels in New Plymouth
Sun Lakes, Arizona
Level Contributor
64 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Great location when visiting New Plymouth”
Reviewed 28 March 2013

The front desk staff is very very good. What nice and fun people they are. All the people in New Plymouth are great. Very clean rooms and overall motel. Resturant is clean with good quality food and very good service. Enjoyed my stay there very much. good price.

Room Tip: All good on either side
See more room tips
  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lawrence H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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241 reviews from our community

Traveller rating
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    86
    29
    9
    6
See reviews for
32
77
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98
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Pringle, South Dakota
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 26 March 2013

I visited this hotel several time. Things that I really do not like are the room numbers do not at all go with the floors. Very confusing and difficult to find your room the first time in. Also, many of the rooms do not have cooling. One room that I was in was on the west side and got the afternoon sun. it go so hot in there that I had to leave about 1100am. Food is good, pool is good, staff is very friendly and the bar is reasonable. Breakfast was not included.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Hague, The Netherlands
Level Contributor
239 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 16 March 2013

I visited New Plymouth on a business trip and stayed for about a week. Overall I had a good time at the hotel. Staff are friendly, especially at the front desk. The room was a bit dated but clean and big enough. They offered a free ironing service, which was very handy. Breakfast was not exciting, but suffficient.
I had dinner only once in the hotel. The dining room is nice, service was good, I had an excellent steak.
The hotel is only a 15 mins walk to the town center, so there is no need for a taxi. In less than 10 minutes you can walk to the seaside, where there is a nice walkway along the beach.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank w84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
88 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 4 March 2013

Hotel is a bit tired. The room size was fine and a reasonable view but there was no air conditioning in the room. A fan was provided but had to be on full to try and cool the room down - the fan was so noisy even on low. Staff didn't seem to know too much abut the town (which being so small is rather surprising). Couldn't tell us the location of a few relatively common things. They were very polite though.

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kiwiworldtravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 February 2013

I stayed four nights at the Plymouth for business. New Plymouth in summer is hot, so it was disappointing to find that the Plymouth doesn't have air conditioning in the rooms. The windows do open, but only 10 cm thanks to the security stays which have been fitted. As a result, the rooms at the Plymouth are stuffy and very warm. There are electric fans in the rooms which do help a bit... but not a lot. The first night there I was in a room directly above the restaurant's air conditioner (ironically), meaning that I had to keep the windows shut to try to reduce the noise. That made for an uncomfortably hot night. The next day Reception was happy to move me to another room and even arranged for Housekeeping to move my luggage for me. Good service.

Rooms are a good size and, although dated, are comfortable. The beds are very good, although the pillow selection (four pillows of identical thickness) was a bit disappointing. Water pressure in the shower is really good. Like the main room the bathroom is showing its age but is otherwise perfectly adequate. Kitchen facilities in the rooms are non-existent except for an electric jug.

Front desk service was very good, with helpful, friendly staff. Unfortunately, housekeeping was a bit hit and miss. When I checked into my room the rubbish bin had not been emptied from the previous occupant. On one day wet towels had been removed but not replaced (a quick visit to the friendly folks at Reception and I was given clean ones), and a beverage from the minibar was not replaced for two days.

The hotel is in a convenient location on the edge of the CBD, within walking distance of shops and the coastal walkway. Free parking in the hotel parking lot. Room service is available from the hotel restaurant and, although the menu lists them as "light" meals, the servings are generous. The lack of air conditioning is a real issue though; it makes this hotel an uncomfortable option at the height of the New Plymouth summer.

Room Tip: Avoid rooms overlooking the restaurant air conditioner.
See more room tips
  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 February 2013

I stayed four nights at the Plymouth for business. New Plymouth in summer is hot, so it was disappointing to find that the Plymouth doesn't have air conditioning in the rooms. The windows do open, but only 10 cm thanks to the security stays which have been fitted. As a result, the rooms at the Plymouth are stuffy and warm. There are electric fans in the rooms which do help a bit. The first night there I was in a room directly above the restaurant's air conditioner (ironically), meaning that I had to keep the windows shut to try to reduce the noise. That made for an uncomfortable night. The next day Reception was happy to move me to another room and even arranged for Housekeeping to move my luggage for me. Good service.

Rooms are a good size and, although dated, are comfortable. The beds are very good, although the pillow selection (four pillows of identical thickness) was a bit disappointing. Water pressure in the shower is really good. Like the main room the bathroom is showing its age but is otherwise perfectly adequate. Kitchen facilities in the rooms are non-existent except for an electric jug.

Front desk service was very good, with helpful, friendly staff. Unfortunately, housekeeping was a bit hit and miss. When I checked into my room the rubbish bin had not been emptied from the previous occupant. On one day wet towels had been removed but not replaced (a quick visit to the friendly folks at Reception and I was given clean ones), and a beverage from the minibar was not replaced for two days.

The hotel is in a convenient location on the edge of the CBD, within walking distance of shops and the coastal walkway. Free parking in the hotel parking lot. Room service is available from the hotel restaurant and, although the menu lists them as "light" meals, the servings are generous. The lack of air conditioning is a real issue though; it makes this hotel an uncomfortable option at the height of the New Plymouth summer.

Room Tip: Avoid 2nd floor rooms overlooking the restaurant
See more room tips
  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 January 2013

Very nice hotel, stayed here one night on the 22 Dec. Rooms very spacious and well set out. Swimming pool looked very inviting although a bit cold weather wise. Dining rooms looked nice though we did not eat in the restrurant. Room service was good. Laundry was a plus (self service). However do watch out for the locals. The hotel has one way roads running on either side of the hotel so make sure you know which direction you're headed in (especially our friends from over seas!) The locals take a short cut to get over to the road they want to get too. While we looked strangly at them they returned the favour lol. But don't worry it's not dangerous just something to take note off.
Lovely staff, nice time spent.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gilberhe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Hotel Plymouth International

Property: Quality Hotel Plymouth International
Address: Corner Courtenay & Leach Street | Private Bag 2057, New Plymouth, New Zealand
Region: New Zealand > North Island > Taranaki Region > New Plymouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#3 Business Hotel in New Plymouth
#9 Luxury Hotel in New Plymouth
#9 Romantic Hotel in New Plymouth
Price Range (Based on Average Rates): £
Hotel Class:4 star — Quality Hotel Plymouth International 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Quality Inn New Plymouth

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