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“Could do better”

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Quality Hotel Plymouth International
Ranked #10 of 30 Hotels in New Plymouth
Certificate of Excellence
Mollymook, Australia
Level Contributor
189 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Could do better”
Reviewed 12 March 2014 via mobile

I've stayed a number of times over the years. The place has not changed much in that time. It's comfortable but a little dated, not in the fit out which is fine. But could do with air conditioning in all rooms, the restaurant menu was like going back to the 70's ( steak Diane, chateaux briand).

Still as I said a comfortable room and pleasant staff. Good location.

Stayed March 2014, travelled as a couple
Helpful?
Thank ZN9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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238 reviews from our community

Traveller rating
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    86
    29
    9
    5
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32
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96
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Wellington, New Zealand
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 March 2014

This is a well presented hotel, with very big rooms. The hotel is true value for money with a double room costing $113 per night (business rate). Staff are very helpful, hotel is very clean and the location makes it so much better with the ability of taking a short walk to the city center of New Plymouth. There is a lot of great features at this hotel, including gym, swim pool, spa and restaurant. Lots of parking for the car. Really enjoyed my stay here.

Room Tip: All rooms are good. En-suite is small.....but you wont be sleeping in there!!!!
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pancake2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitianga, New Zealand
Level Contributor
127 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 6 February 2014

I've stayed here before but during a different season, this time it was for business and I was there for a few days as a contractor so the client paid . The room was way too hot and there is no air-conditioning so you swelter. It's just getting tired with outdated décor. The wifi costs you so beware, whereas most places I stay its complimentary.
Staff are pleasant and helpful.
In house restaurant had a very basic set menu some nights but when you had a choice it was fine.

Room Tip: If it's summer you will be very hot and uncomfortable in the rooms
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dive_revive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
1 review
Reviewed 3 February 2014

My partner and I stayed at the Quality Hotel Plymouth International while the Tattoo and Art Expo was in happening in November, and were pleasantly surprised by all this hotel had to offer! The pool was right outside our window, which we utilised each day we were there and was inviting and cool, whilst the full breakfasts delivered to our room in the morning were absolutely delicious. The staff were pleasant and helpful (especially the lovely receptionist!) and it was a short walk to anywhere we needed to go in New Plymouth. Comfortable bed, decent sized room and stylish bathroom - such a good stay! Will definitely be staying there again.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bex H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 January 2014 via mobile

Really should have checked tripadvisor before booking at the Plymouth! No air conditioning unbelievable in this day and age and the fan broke down shortly after switching it on (but was replaced by another on asking). The room was also quite shabby with tired slightly peeling wallpaper and very low king bed that was two single mattresses put together with a ridge where they conjoined!

Decided after fitful sleep to upgrade to a room with air con which turned out to be a two-level suite at $250 night. While worth it for the comfort of air con the layout and amenities were not worth the extra dollars I'm afraid.

Will not return

Stayed January 2014, travelled with friends
Helpful?
Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 January 2014

I always stay here when in town!
Fantastic friendly service from all staff!!
Rooms are clean and tidy with a warm homely feel. Lovely meals from restaurant!
Some of the rooms are a little tired/older - however our online booking system makes us aware of this when booking and pay accordingly (still quite expensive for a business stay).
Only feedback is: gym equipment could do with a bit of maintenance please - they are obviously well used, this could be another added selling point if updated a bit :)
Thank you.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toni2013roadtrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hastings, New Zealand
Level Contributor
158 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 28 December 2013

We had two nights at the Quality Hotel recently, great room on the first floor, quiet and providing two chairs, a table and a comfortable bed, plus a good flat screen tv. The bathroom was good, though the water pressure in the shower could have been a bit better. Overall, a good stay, lovely buffet breakfast in the morning. We'd be happy to stay again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank earthsinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Hotel Plymouth International

Property: Quality Hotel Plymouth International
Address: Corner Courtenay & Leach Street | Private Bag 2057, New Plymouth, New Zealand
Region: New Zealand > North Island > Taranaki Region > New Plymouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#3 Business Hotel in New Plymouth
#9 Romantic Hotel in New Plymouth
#9 Luxury Hotel in New Plymouth
Price Range (Based on Average Rates): £
Hotel Class:4 star — Quality Hotel Plymouth International 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Quality Inn New Plymouth

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