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“Nice spacious rooms, pleasant staff, nice restaurant”

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Copthorne Hotel Grand Central New Plymouth
Ranked #16 of 30 Hotels in New Plymouth
Reviewed 26 December 2013

Room was nice and spacious, clean and tidy, comfortable bed, good location on the heart of New Plymouth city - and hardly an traffic noise as i was not by the road. Restaurant is nice - or even room service gives you a few good choices.

Room Tip: Ask for a room no located by the two busy roads that the hotel is on, and you will get a good nights...
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  • Stayed: January 2013, travelled solo
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Thank rochelleandben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResmanagerGCH, General Manager at Copthorne Hotel Grand Central New Plymouth, responded to this reviewResponded 29 December 2013

Thank you so much for your glowing review.
We are glad you enjoyed your stay with us and look forward to welcoming you back in the future.
Wishing you a Happy New Year!

Kind regards,
Angela Taylor
General Manager

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121 - 127 of 206 reviews

Reviewed 26 November 2013

location good, but staff not at all helpful with car parking.
Room clean but bed was too small, (one of the smallest doubles ever tried to sleep in).
Restaurant very utilitarian, but breakfast was fair and service good

Room Tip: Use the option of getting a bigger bed
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  • Stayed: November 2013, travelled as a couple
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1  Thank RJWR2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResmanagerGCH, Manager at Copthorne Hotel Grand Central New Plymouth, responded to this reviewResponded 27 November 2013

Thank you for your comments regarding your recent stay with us. I am sorry you did not find our staff particularly helpful with regard to car parking. We do have 23 complimentary car park spaces available for our guests across 2 levels.
We have Double, Queen and King size bed rooms to meet all budgets and we are looking to purchase more new King beds early next year to meet the growing demand for larger beds.
I thank you for your feedback, as it through comments such as these that wwe are able to continually review and improve our product and service.

Kind regards,
Angela Taylor

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Reviewed 26 November 2013

I only stayed for one night but the room was very comfy, a bit small for a couple but ok for a single Business traveler. I will stay again next time I'm in New Plymouth as it was very close to the coast and nice restaurants.

  • Stayed: November 2013, travelled on business
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Thank TheScriber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResmanagerGCH, General Manager at Copthorne Hotel Grand Central New Plymouth, responded to this reviewResponded 27 November 2013

Thank you for choosing to stay with us and taking the time to review us. I am glad you enjoyed your stay and found our central location convenient. We appreciate your comments and look forward to welcoming you back again in the future.

Kind regards,
Angela Taylor
General Manager

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Reviewed 24 November 2013

Good location in New Plymouth city centre, good cafés and resteraunts near by, quiet clean rooms, good size, mine had a shower over spa bath, nice. Wireless internet, a nice restraunt and bar in the hotel, very helpful reception staff, modern decor, very efficient check in and out, would stay here again for work. Rooms could be a little bigger for a couple. Very comfortable bed, well stocked mini bar and snacks. A short walk to the waterfront and main shopping area. My room was very well sound proofed, did not hear any traffic noise even though was on a main road.

Room Tip: Chaos cafe just around the corner is awesome
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  • Stayed: November 2013, travelled on business
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Thank pete p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResmanagerGCH, General Manager at Copthorne Hotel Grand Central New Plymouth, responded to this reviewResponded 25 November 2013

Thank you for your review. We appreciate the time you have taken to share your comments and I am glad you had a comfortable stay with us. As a centrally located hotel in the CBD it is good to hear that we are meeting the needs of our corporate guests with free wi-fi and great faciliites. We look forward to welcoming you back in the future.

Kind regards,
Angela Taylor
General Manager

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Reviewed 31 October 2013

Stayed here on business for 3 nights in September. The hotel is very well situated and does what it says on the tin. Slight problem is that there is not a lot of parking available at this hotel - so getting there early in the evening if you can would be advisable. Restaurant is very good indeed (just as well as on the Monday night I struggled to find anywhere open that had been recommended by the hotel concierge!)
Rooms are nice and comfortable, but the bathroom looked a little dated (was spotless though) and didn't seem in keeping with the rest of the hotel. Double glazing in the windows keeps the road noise down.
As mentioned by the other reviewers the hotel layout is a little confusing at first, but worth persevering with.

Room Tip: Rooms on the side away from the road would prevent hearing some of the road noise.
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  • Stayed: September 2013, travelled on business
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1  Thank Adrian T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResmanagerGCH, General Manager at Copthorne Hotel Grand Central New Plymouth, responded to this reviewResponded 10 November 2013

I are glad you enjoyed your recent stay with ua an thank you for your comments. We have 23 complimentary hotel guest car parking spaces (on 2 levels) including 3 dedicated disabled parks and a 5minute loading/unloading park.
Our GCR Restaurant has a great new seasonal menu and we have been getting fantastic comments from our guests. GCR is open daily for breakfast and dinner.
We appreciate your feedback and look forward to welcoming you back again in the future.

Kind regards,
Amgela Taylor
General Manager

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Reviewed 24 October 2013

Stayed for three nights with a breakfast package as part of a business trip and enjoyed our time at the Copthorne. The weather wasn't great so it was a real bonus that we were able to dine at the restaurant on site, apart from Sunday evening when we were notified that it was closed. Room was clean and comfortable, a little small. Would recommend as a great place to stay!

  • Stayed: October 2013, travelled on business
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Thank jen_knee43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResmanagerGCH, General Manager at Copthorne Hotel Grand Central New Plymouth, responded to this reviewResponded 28 October 2013

Thank you so much for your lovely comments and its nice to see you had a great experience with us. We look forward to welcoming you back again in the future and hope that the weather is better for your next visit to New Plymouth.

Kind regards,
Angela Taylor
General Manager

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Reviewed 20 October 2013

I stayed three nights on business partially over the weekend. A nice room but lacked a few outlets for all the tech gear I have to recharge. The layout of the hotel was a little confusing and I ended up backtracking a few times but it wasn't a major issue. The room was average hotel room size. It is in walking distance of a number of restaurants, pubs, water front track and parks. A great location.

  • Stayed: October 2013, travelled on business
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Thank styaner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResmanagerGCH, General Manager at Copthorne Hotel Grand Central New Plymouth, responded to this reviewResponded 24 October 2013

Thank you for your review of your recent stay with us.
I trust you enjoyed your stay with us. Our central location is second to none and as the only major hotel with conferencing facilities in the CBD, we are ideally located for business or leisure.
We look forward to welcoming you back to New Plymouth in the future.

Kind regards,
Angela Taylor
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Copthorne Hotel Grand Central New Plymouth

Address: 42 Powderham Street, New Plymouth 4310, New Zealand (Formerly Grand Central Hotel)
Region: New Zealand > North Island > Taranaki Region > New Plymouth
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #16 of 30 Hotels in New Plymouth
Price Range: £55 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Grand Central New Plymouth 4*
Number of rooms: 60
Official Description (provided by the hotel):
The hotel is ideally situated for conferences, special events and holidays, right in the heart of New Plymouth City only 10 minutes from the airport and 25 minutes from magnificent Mt Taranaki and Egmont National Park. This welcoming New Plymouth Hotel is also within strolling distance of the CBD, the main shopping centre, TSB Showplace events centre, restaurants, bars and cafes. ... more   less 
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