Nice room warm and quiet - But my reason for writing this is that things did not go right.
Was their on business needed an internet connection - had trouble connecting to the hotels network - the help that I receive from the staff, form the young man at reception to the new manager was brilliant. They did everything in their power to sort it for me and offer multiple solutions when it turned out that after 4 hours of work their hardware supplier could not fix it.
So full credit to them as it isn't until things do not go right that you find out what a business is like to deal with.
- Official Description (provided by the hotel):
- The hotel is ideally situated for conferences, special events and holidays, right in the heart of New Plymouth City only 10 minutes from the airport and 25 minutes from magnificent Mt Taranaki and Egmont National Park. This welcoming New Plymouth Hotel is also within strolling distance of the CBD, the main shopping centre, TSB Showplace events centre, restaurants, bars and cafes. ... more less
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