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“FABULOUS HOTEL”
Review of The Waterfront

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The Waterfront
Ranked #6 of 30 Hotels in New Plymouth
Certificate of Excellence
Taupo, New Zealand
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“FABULOUS HOTEL”
Reviewed 22 July 2013

Thoroughly enjoyed our stay at The Waterfront. The staff were friendly, the room clean and well appointed, and the location great. We managed to take advantage of a 10th Birthday Special which made the accommodation value for money, however at the normal rack rates would probably not have stayed. The only negative was the credit card charges on check-out. I booked via the hotels own website to avoid Booking Fees and also save the hotel third party commissions, however in hindsight it would have been cheaper to pay the Wotif booking fee than the credit card charges (1.5%-3%). Be sure to pay by cash or eftpos, not credit card.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerie M, Owner at The Waterfront, responded to this review, 20 August 2013
Thank you for choosing to stay with us here at The Waterfront Hotel one our 10th birthday!
You are correct, they can be avoided if your bill is settled with cash or eftpos. Often if you call the hotel direct you can get a better deal than what is on the websites.
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232 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
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  • German first
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English first
Cambridge, New Zealand
Level Contributor
728 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
Reviewed 1 July 2013

I really enjoyed an evening meal. It was a special occasion 80 th birthday. Great set menu. Staff very helpful. All parts of the booking done by email fro Cambridge New Zealand and Sydney Australia. Excellent location, good parking, staff behind bar great customer service

Room Tip: Email option if you live out of town is easy to do prior to special occasion
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janr20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerie M, Owner at The Waterfront, responded to this review, 20 August 2013
The team thrilled you had a FAB 80th birthday with us. Thank you for choosing us. We would love to host you again if you are ever back in New Plymouth. The Waterfront and Salt Team!
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Izegem, België
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 June 2013

Fantastic Hotel located right on the waterfront with great views of both the sea and the mountain ( if it is viseble ) Great rooms, wonderful service and the most exceptional thing about this Hotel is its Restaurant Salt. Great food and friendly staff. A must stay if you are visiting New Plymouth!
Next to the museum and librarey and walkng distance of the shopping center.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank toke123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerie M, Manager at The Waterfront, responded to this review, 20 August 2013
Thank you , we are really happy you enjoyed your stay with us.
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New Zealand
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 May 2013 via mobile

Stayed here for a business trip and was impressed by the staff (especially Luke the restaurant manager) and by the very good restaurant in the hotel (Salt).
Facilities were great, good for a small seminar or large meeting.
Breakfast was also very good, and Salt looks out over the ocean and the redeveloped park.
Rooms are a good size, standard hotel style, bed fine.
The hotel is on the corner of a busy road, but I was pleasantly surprised at the lack of noise overnight.
I will be staying here again and would recommend 'The Waterfront' to others.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OptomAbroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerie M, Front Office Manager at The Waterfront, responded to this review, 28 May 2013
Many thanks for your lovely review. It is great to hear that you enjoyed your stay with us and a great dining experience in Salt.
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Timaru
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 May 2013

Fantastic Hotel located right on the waterfront with great views of both the sea and the mountain. Great rooms, wonderful service and the most exceptional thing about this Hotel is its Restaurant Salt. Great wine and superb food. A must stay if you are visiting New Plymouth!

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amelia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerie M, Front Office Manager at The Waterfront, responded to this review, 28 May 2013
Thank you for taking the time to write a review on Trip Advisor. It sounds like you had a pleasant stay with us and we hope to see you again soon.
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Wellington, New Zealand
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 May 2013

There is not a lot of options when looking at good quality accom in New Plymouth but this will do just fine. Despite being a coastal town many hotels don't have sea veiws and many are getting tired. The Waterfront hotel is as it says, on the waterfront, though across a busy street. A modern well kept hotel with good staff, a great bar and restaurant with views. I like the seating options so you can seat casually for coffee or light meals or formally for dinner in the same restaurant. Rooms were well finished, quiet, due to good insulation, and spacious. The location is very good with the CBD being just a short walk away. We found a nice bar restaurant nearby also for variety one night. Waterfront do work a bit hard on being up market and need to relax a bit and just keep doing a good job. The hotel is not large so you may need to book early and avoid peak times as I have been unable to book on a couple of occasions.

Room Tip: Rooms with sea views may have some traffic noise but not major.
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MarkZ28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerie M, Front Office Manager at The Waterfront, responded to this review, 28 May 2013
Thank you for your feedback following your stay with us. It is always nice to receive comments from our guests and we hope to have you stay with us again soon (hopefully we can squeeze you in next time).
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Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 May 2013 via mobile

Very friendly and accomodating staff. Room was spacious and clean, great bathroom and view out of balcony was right out on the water. We enjoyed cocktail and early bite to eat on the deck watching the sun go down, awesome. I would recommend this hotel to all of my friends and family without any hesitation.

Stayed April 2013, travelled as a couple
Helpful?
1 Thank Zak B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kerie M, Manager at The Waterfront, responded to this review, 2 May 2013
Thank you for your Excellent comments, we are very happy you enjoyed you time with us. We do take great pride in the quality and hygiene of our property. The Salt Balcony is magic and even better with a cocktail in Hand. We would love to host you in the near future. Thank you from The Waterfront Team.
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Additional Information about The Waterfront

Property: The Waterfront
Address: 1 Egmont Street, New Plymouth 4310, New Zealand
Region: New Zealand > North Island > Taranaki Region > New Plymouth
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotel in New Plymouth
#6 Romantic Hotel in New Plymouth
#7 Family Hotel in New Plymouth
#8 Business Hotel in New Plymouth
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — The Waterfront 4.5*
Number of rooms: 39
Official Description (provided by the hotel):
Simply watch the waves roll in... from New Plymouth's newest and ONLY Hotel on the Waterfront and yet only 1 minute to the CBD! Next door to the famous Puke Ariki Museum, Library and Information Centre! Complimentary FREE 1 hr wireless internet access daily. All rooms have super king size beds, or queen and single configuration if requested. Sea or City views from your step out balcony, most feature a step out Balcony and single spa bath, with all rooms including 12 channel sky TV, wireless & broadband internet & coffee/tea facilities. The Waterfront Hotel is a non-smoking hotel however you are most welcome to use the Balcony. Salt Restaurant and Bar on level one overlooks the sea! What more would you want!? Salt on the Waterfront offers an excellent range of seafood and contemporary cuisine with great views from every table. FORGET THE REST! TRY THE BEST! ... more   less 
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Also Known As:
Waterfront New Plymouth

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