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“The only place to stay in New Plymouth, business or pleasure!”

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King and Queen Hotel Suites
Ranked #1 of 30 Hotels in New Plymouth
Certificate of Excellence
Auckland Region, New Zealand
Level Contributor
12 reviews
6 hotel reviews
“The only place to stay in New Plymouth, business or pleasure!”
5 of 5 bubbles Reviewed 25 June 2014

I stayed here for a short overnight business trip, and was impressed by the friendliness and attention to detail of Daniel and his team. I had stayed here previously, and without asking they put me in my preferred room, with a personalised welcome note and chocolate waiting for me. I was late to check in, and the concierge stayed behind beyond their normal hours to ensure everything was to my liking. The room is stylish, comfortable and quiet, and at a great central location. Cafe's, restaurants and pubs are all within an easy walk, as is the Coastal Walkway and Puke Ariki. Free unlimited Wifi is a fantastic service, which makes working away from the office a breeze. The staff made me feel like a returning friend, rather than another customer. Highly recommended

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NZGAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel F, General Manager at King and Queen Hotel Suites, responded to this review, 5 August 2014
Dear NZGAM

Thank you for your kind words and for posting a review.
We like to treat all of our guests like family and have an excellent team of young professionals who love what they do.

We hope to see you again in the near future.

Best regards
Daniel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

290 reviews from our community

Traveller rating
    268
    18
    3
    0
    1
See reviews for
28
176
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43
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
London
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 June 2014

I was welcomed into the hotel by the lovely Anka and immediately felt at home. It is clear to see that Anka and her team have put an enormous amount of thought into every detail at this gorgeous boutique hotel.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank larzwilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel F, General Manager at King and Queen Hotel Suites, responded to this review, 5 August 2014
Dear Larz

Thank you for your review.
Anka is certainly a superstar here at the King & Queen. I am glad to hear that you were looked after so well.

Warm regards
Daniel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 May 2014

We stayed here near the end of our 2 weeks in New Zealand. The staff is amazingly wonderful, only to be outdone by the excellent room, facilities and bedding. One of the best sleeps while in New Zealand. Great location, friendly and helpful staff/management. Well worth the price. Thanks for a lovely stay. The sunset at the wind wand and stroll along the costal walkway were so memorable. (the room design, beds, washroom are just perfect)

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel F, General Manager at King and Queen Hotel Suites, responded to this review, 5 August 2014
Dear David

Thank you for your review. We are glad to hear that you loved the hotel and had such a good sleep. Our location is ideal for a stroll along the coastal walkway and we are glad you made the most of it.

Warm regards
Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Plymouth, Taranaki, New Zealand
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 24 May 2014 via mobile

Stayed here for a birthday surprise and absolutely loved it - staff were lovely, friendly and helpful - really enjoyed our bit of luxury from the warm welcome at reception to the personal breakfast recommendation

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 79SarahB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel F, General Manager at King and Queen Hotel Suites, responded to this review, 12 August 2014
Dear Sarah

Thank you for your review. We are glad that you had such a wonderful stay on your birthday.
The hotel is a very popular place for locals!

We hope to welcome you back sometime in the near future.

Warm regards
Daniel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

My husband and I stayed here in December 2013 in a premium suite. From the moment we checked in with the manager on the front desk to the moment we checked out the staff made us feel very special, the cleaning staff always greeted us with a smile and friendly hello when we met them in the hallway. The manager was very passionate about his hotel and the city, we enjoyed his helpful advice and history of the fabulous furnishings in the hotel lobby. There was a lovely mini fruit cake on the bench on our arrival in the room. The room was spacious, had a great kitchenette, gorgeous bathroom with large walk in shower and L'occitane toiletries. There was no bath. The toilet was in a separate room which I like. The veranda looked out to the ocean and was very nice in the afternoon sun. The bed was very comfortable. The location is very central and there is a great cafe across the road that does excellent breakfast. The manager had us from the moment we walked in the door which was lovely because we were hard pressed to find great service anywhere else in New Plymouth. Highly recommend this hotel.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Motherbear3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel F, General Manager at King and Queen Hotel Suites, responded to this review, 12 August 2014
Dear Motherbear3

Thank you for your review. We have a very friendly team here at the King & Queen and I am so glad that you felt welcome. The L'occitane toiletries are beautiful and we are the only hotel in New Zealand to offer this exceptional product.

Warm regards
Daniel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 15 May 2014

I stayed there for a week in Queen Victoria 1 early May 2014. Totally impressed with the modern deco and settings. Staff service were excellent, very cordial and warm (true to the heart of Kiwi). Great toiletries, very comfy sofa, pillows and mattress. Cleanliness always tip-top and the tie-up of 4 restaurants to provide breakfast/lunch/dinner was a good move and I make full use of that service during my business trip. Location was ideal. Just a stone throw away to get to the beautiful beach looking out Tasman sea. They have a great team in the service line. All thumbs up.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank diyben68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel F, General Manager at King and Queen Hotel Suites, responded to this review, 12 August 2014
Dear Ben

Thank you for your kind words. The Queen Victoria Suite is ideal for long stays with the full kitchen and washing facilities. I certainly agree that our location is fantastic!

Best wishes
Daniel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 12 May 2014

I returned to New Plymouth this weekend at short notice under unfortunate circumstances. Naturally, after my last great experience, I was eager to stay here again. Once again, the King and Queen Hotel Suite didn't disappoint.

First up is the service, it's a boutique hotel so friendly and intimate without being intrusive. Everyone, from the front desk to the cleaning staff are helpful, friendly and ready to have a laugh. Akar and Daniel on the Front desk both remembered my previous visit and left a personal hand written note in the room when we checked in. We checked in just two hours after booking and had forgotten to mention we had a baby traveling with us. No problem, the staff had a porta-cot assembled in the room in minutes.

This hotel just get it's everything right with the details. Little things like a self service shoe shine station in the car park, "Survival Guide" one pager with details and quality of the tea's and coffee in the room.

Instead of having an average in-house kitchen, K&Q gives you the option to order food from one of several excellent restaurants in the vicinity allowing for a variety of food styles and prices. Instead of inflated prices, a flat fee for room service makes the pricing transparent and the whole experience feel-good.

The location is excellent, right in the centre of the arts precinct, close to many galleries, theatres, restaurants and bars. Across the courtyard is Ozone coffee roasters where you can room-charge your coffees :). Some five hundred meters away is the coast and the start of the costal trail which provides an excellent walk or run if you need some fresh air.

Thank you for an outstanding experience.

Room Tip: Take the plunge and upgrade to a larger suite, you won't regret it :)
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank JoeTravelerNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about King and Queen Hotel Suites

Property: King and Queen Hotel Suites
Address: Corner of King and Queen Streets, New Plymouth 4310, New Zealand
Region: New Zealand > North Island > Taranaki Region > New Plymouth
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 30 Hotels in New Plymouth
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — King and Queen Hotel Suites 4.5*
Number of rooms: 17
Official Description (provided by the hotel):
Welcome to New Plymouth's newest luxury boutique hotel. Located in the CBD and cultural and arts hub of New Plymouth, close to the best restaurants and bars. Exquisite European and Moroccan furnishings, sea views, private balconies, unique local artwork, secure car parking, complimentary internet and kitchenettes help to create your ultimate getaway whether that be for business or pleasure. ... more   less 
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