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“Comfortable and helpful”

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16 Northgate Motor Lodge
Ranked #7 of 30 Hotels in New Plymouth
Certificate of Excellence
Auckland Region, New Zealand
Level 5 Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Comfortable and helpful”
Reviewed 2 March 2014

We stayed 3 nights at this motel over a very busy weekend in New Plymouth. It is right on the main route into town and I thought it might be a bit noisy as we had a front unit, but it wasn't. Very little traffic at night and anyway the double glazing cuts out a lot of noise. The place was clean and perfectly adequate for the 2 of us. Occasionally we heard a bit of movement from the guests upstairs but it certainly didn't disturb us and we are both light sleepers.
Our shower hose broke on the Friday evening. We informed the owners just before we went out to dinner and when we came back there was another shower hose in place. We learnt the next morning that the owners had removed their own hose so that we could shower in the morning, having to go without themselves. But by the end of Saturday they had theirs back and we had a new one.
Excellent service and we were very grateful.
Location is good, close to town and East End beach and a very pleasant walkway along a stream.

Room Tip: If road noise might be a problem, request rooms at the rear of the property.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Kleonz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northgate, Owner at 16 Northgate Motor Lodge, responded to this review, 3 March 2014
Thankyou so much for taking the time to write a positive review about your stay with us. We are so pleased that we were able to fix the shower hose issue so quickly. And it is great that you did find the double glazing so effective in your unit. We do get lots of feedback about how quiet the larger studios are. We do hope to see you back again the next time you are in New Plymouth.
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188 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 February 2014

This is a very comfortable and clean motor lodge. The rooms are tidy and the staff are helpful and friendly. I would happily spend a long weekend here and would highly recommend for value for money. No real criticisms, just a very comfortable and well appointed motel. Being on a main road, the front facing rooms are a little noisy but nothing too disastrous.

Room Tip: Avoid, if possible, the rooms overlooking the main road.
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bybhuggjijbigg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northgate, Owner at 16 Northgate Motor Lodge, responded to this review, 12 February 2014
Firstly, thankyou so much for taking the time to write such a positive review following your stay with us. We are so pleased that you would come back to stay, New Plymouth is a lovely place with so much to see and do. The front super king studios do face the road, but are set away from the road and have very good double glazing. We hope to see you again in the future.
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Auckland Region, New Zealand
Level 5 Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 January 2014

Was good place away from main area yet in town and around most shopping precient will love to stay again they get travellers from all sorts like sports people,cyclist mountaineers ,retired peoples
Only at times you hear people moving during night time

Room Tip: Also got heated spa and parking
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ramram47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northgate, Owner at 16 Northgate Motor Lodge, responded to this review, 25 January 2014
Thankyou for taking the time to write such a positive review following your stay. We are pleased that you enjoyed your stay and we look forward to seeing you again in the future.
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Auckland Region, New Zealand
Level 5 Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 January 2014

Nice and Tidy room,bit too noisy for my test as it is very very close to the road and we could hear every car passing by.not great.handy location though close to everything and very friendly staff especially the man who was very helpful and full of information.full range of sky tv was a nice suprise.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BJBG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northgate, Owner at 16 Northgate Motor Lodge, responded to this review, 16 January 2014
Thankyou for your response, we are glad that you found our location handy. Yes, we are situated on the main road, but we do find that our guests that stay in the units with the double glazing are usually very impressed by how quiet they are. We are sorry that you did not find this the case for your stay. We hope you return to New Plymouth again in the future.
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Christchurch
Level 4 Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 8 January 2014

I'm not sure of the age of this motel, maybe an 1980's build, but it has had a reasonable re-paint which has modernised it up. Added to that, our unit had a new kitchen appliances, bathroom vanity unit and toilet suit. Though the floor coverings hadn't been replaced, and are probably next on their upgrade list.

The bed was a good sized Queen, and was nice and comfortable.

This was the only place we stayed on our recent trip that had full Sky HD with My Sky available. Normally this isn't something that I would worry to much about. But for our entire stay in New Plymouth, we had very heavy rain, so many of the outside activities we had planned had to be shelved. So time with plenty of TV channels to choose from actually came in handy. That said, with the pitched ceiling and roof, and the less insulation that comes with such a design, we could defiantly hear the rain when it was at it's heaviest.

Because of the rain, we drove in and out of town. It was reasonably close, but I'm not sure how long it would take to walk the distance.

The staff at check in and out, where professional and knowledgeable.

I would have no problem using this motel again in the future.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northgate, Owner at 16 Northgate Motor Lodge, responded to this review, 14 January 2014
Thankyou for your response, we are glad you enjoyed your stay. Yes, that was a queen studio with a My SKY unit which normally belongs to the Super King Studios, an advantage for your on your stay! It is only a 15 minute walk to the city centre along the gorgeous walkway which is accessible near by from the motel. Hopefully your next stay in New Plymouth will bring you better weather.
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Auckland
Level 5 Contributor
55 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 January 2014

Great location. Handy to restaurants, supermarkets & beach.
Quiet, private and comfortable.
Wifi, lovely BBQ area, computer available.
Make sure you take walk up to Pukekura Park over summer in evening to see light show!
Great trip in from the north to NP - lovely windy roads.

Room Tip: Studio rooms at the back are private and quiet
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank L0ve2Fish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northgate, Owner at 16 Northgate Motor Lodge, responded to this review, 16 January 2014
We are so pleased that you had such a lovely stay with us and in New Plymouth. It is great to hear that the accommodation you booked, provided all that you needed. We hope to see you again and thankyou for taking the time to write such a positive review.
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Great Yarmouth, United Kingdom
Level 5 Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 18 December 2013

Spent ten days at this Lodge and couldn't really fault the accommodation or location.
Owners are more than helpful and do their best to look after you and give tips on local travel and sights.
There is no resteraunt as such but you have all the tools at hand to drum up a snack or cooked meal. Five mins up the road will give you a choice of fast food or more higher class eateries.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grifficx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northgate, Owner at 16 Northgate Motor Lodge, responded to this review, 16 January 2014
Thankyou so much for writing a positive review following your stay with us. We are always so pleased to hear that as owners we have been helpful to our guests which adds to your stay. We do hope that you return to Northgate again one day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about 16 Northgate Motor Lodge

Property: 16 Northgate Motor Lodge
Address: 16-18 Northgate, New Plymouth 4312, New Zealand
Phone Number:
Region: New Zealand > North Island > Taranaki Region > New Plymouth
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service
Hotel Style:
Ranked #7 of 30 Hotels in New Plymouth
Price Range (Based on Average Rates): £
Hotel Class:4 star — 16 Northgate Motor Lodge 4*
Number of rooms: 23
Official Description (provided by the hotel):
MY SKY HDi (50+ channels, recordable decoders) now in our Super King Studios! Or book a Queen Studio with GUEST SELECT, you be in control of what you'd like to watch!! 23 comfortable non-smoking serviced studio units. Fully equipped with cooking facilities allowing guests to be fully self contained. FREE wireless broadband internet and the use of a business centre. Quiet heat pumps/air conditioners in all studios adds to a comfortable stay throughout the year. Te Henui & Coastal walkway access on our doorstep. Enjoy Pukekura Park, the Bowl of Brooklands and the local beaches all within walking distance. Private and relaxing garden and BBQ area. Complimentary use of bikes, DVD players and a selection of DVDs. Park right outside of your room for easy access and security. Walking distance to supermarkets, takeaway outlets and restaurants. ... more   less 
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