We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Let down by slow service”

Treehouse Bar & Bistro
Ranked #35 of 167 Restaurants in New Plymouth
Certificate of Excellence
Price range: US$9 - US$37
Cuisines: Gastropub
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: The Treehouse sits just outside the hustle and bustle of the city and provides a full a la carte menu as well as a fully licensed bar, NZCT gaming room, full HD tvs, pool tables and fantastic outdoor dining areas. With ample off street parking The Treehouse is fast becoming the place to be offering fantastic, friendly, personal service. we're open 7 days a week so come on in and let us look after you. We'll always remember your name!
new plymouth
Level 6 Contributor
269 reviews
153 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
“Let down by slow service”
Reviewed 13 July 2013 via mobile

Friendly staff, good bar staff. Parking easy. Food is good - when it arrived. Took >30 minutes for soup of the day to arrive even; the food is good but order ahead, tricky to get in and done in a finite lunch hour.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank chitake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

77 reviews from our community

Visitor rating
    39
    26
    8
    2
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Cambridge, New Zealand
Level 6 Contributor
738 reviews
153 restaurant reviews
common_n_restaurant_reviews_1bd8 271 helpful votes
“Not good if you don't want to wait long”
Reviewed 2 July 2013 via mobile

I didn't expect to wait an hour for my food when I was the first person who ordered. When it arrived it was cold. The people I came with were finished and keen to leave. It is a good location. Needs to look at prioritising meals and ensure that those who order first do receive it in a timely manner. Not going back until it reviews its customer service wait times. Staff were very good.

Visited August 2012
Helpful?
Thank Janr20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Plymouth, New Zealand
Level 4 Contributor
37 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Keep up the good work”
Reviewed 23 June 2013 via mobile

Well done Treehouse again great food and service. Family friendly and inviting.
It maybe a bar but standards are set high and it is always a pleasure to dine.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Nakischofields
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Plymouth, New Zealand
Level 6 Contributor
99 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
“Characterless”
Reviewed 20 June 2013

We had a quiet lunch with my wife here, and enjoyed pleasant food and coffee. Quite a large crowd was being served and the staff were stretched. The establishment lacks a dining atmosphere as it is a local bar/pokies place. There is plenty of choice of nicely prepared food (ploughmans, lamb shank, pork, steaks, fish and beef cheeks etc all on the small menu). Cafe food it certainly is, a dining experience, it is not!

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JohnMarion H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level 4 Contributor
35 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Large Group Dinner”
Reviewed 14 April 2013

We booked for 24 people last weekend, we arrived alittle early however after some quick reshuffling we got seated (we had 5 extra people also) the meals were delivered at a reasonable speed and were delicious! The service was efficient and polite.
The only down side was having a long wait to queue in order to place our order (this took over 30 minutes).

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DJ j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Treehouse Bar & Bistro also viewed

New Plymouth, Taranaki Region
New Plymouth, Taranaki Region
 
New Plymouth, Taranaki Region
New Plymouth, Taranaki Region
 

Been to Treehouse Bar & Bistro? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing