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“Welcoming, clean and comfortable” 4 of 5 bubbles
Review of Ashbrook Motel

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Ashbrook Motel
Ranked #33 of 71 Hotels in Taupo
1 review
“Welcoming, clean and comfortable”
4 of 5 bubbles Reviewed 9 April 2013

This is the second time I have stayed at this motel. The owners are very welcoming -organising us a late check in and late check out to suit our needs. The room itself was modern, comfortable and very clean with everything you need. It may not be a lakefront location but compared to other motels I've stayed at in Taupo it is very pleasant stay. It is especially great if you are just passing through. Would stay again.

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AJ_Lim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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66 reviews from our community

Traveller rating
    38
    19
    5
    1
    3
See reviews for
25
16
Solo
0
6
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Norwich, United Kingdom
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 14 March 2013

Very welcoming and helpful reception. We had the disabled unit (not requested) which was a plus with it's open spaces and extras. Super shower and bathroom together with a separate bedroom. Lounge area was spacious and very comfortable. The location of this Motel was exquisite, just a short walk to the lake, shops and restaurants. Only stayed one night, wish we could have stayed longer.

  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PatW1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 March 2013

This motel is great. The rooms are exceptionally clean and nicely decorated; the cooking facilities were also a great convenience. We enjoyed the comfortable beds and quiet location. We had planned to stay for one night and ended up staying for three. We found the owners and staff extremely accommodating - they couldn't seem to do enough to make sure our stay was enjoyable. We were upgraded to a two bedroom unit and sure enjoyed the extra space. The later check-out when we were running behind schedule was willingly offered. It is located in a area away from major roads but only a short drive or walk down to the beach or downtown area. We would definitely stay here again.

Room Tip: We loved unit #15.
See more room tips
  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CaraLynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 July 2012

My friends and I stayed at this motel and absolutely loved it. Clean and met our expectation. A valuable material was left behind and they texted us informing us that they found that in our room. Awesome host :). Highly appreciated and greatly recommended.

  • Stayed July 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Arch P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, NZ
Level Contributor
76 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 8 July 2012 via mobile

Found this motel at last minute, we are a family of 5 and there were no other motels around that could accommodate us all in one unit so we were happy. Location is fantastic as you have a 10 min easy walk to town and the lake and only 5 min walk to supermarket. We also liked that free Internet was advertised although on asking found we actually only got 200 mb free. That's ok unless you needed to work on laptop so did feel as though the mb limit needed to be put on their advertising. Saying that it was only $10 for another 100 mb. Couldn't really say we met hosts as both times we went to ask for tourist advice they were on phone and we couldn't wait that long!

  • Stayed July 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Robs014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mike3330, Manager at Ashbrook Motel, responded to this review, 17 July 2012
Thanks for your positive comments about our Motel. It was great that our system was able to find accommodation for you that night as Taupo sold out of family rooms.

We apologise even with our best efforts that we couldn't spend time with you when needed. As you witnessed we had families like yourself checking in and others still looking for places to stay so we were fielding many phone calls trying to place them.

Regarding complimentary internet we are sorry that there may have been an error in communication as the vouchers we provide do have a rate published on them if you were paying by credit card through the internet hot spot. .This is where you read $10 for 100mB which is NOT a rate we charge. We obviously provide these without charge so we were more than happy to give you further complimentary vouchers if you required them. Once again thanks for your feedback and we hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whangarei, New Zealand
1 review
5 of 5 bubbles Reviewed 29 March 2012

Came to Taupo for NZ SBK finals. Very fussy about hygiene and cleanliness in my accomodation... Ashbrook met my standards well and truly. Very nice people too, a family-run business. Thank you Ashbrook, we will be back. A note re the internet, due to upgrading, this was not working that night however, I considered this an insignificant issue and the moteliers were very apologetic re this.

Room Tip: We had the 1 bdrm upstairs with spa bath, excellent.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 241RachelS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
5 of 5 bubbles Reviewed 26 March 2012

Myself and a 2 friends travelled to Taupo for Ironman New Zealand from Australia. We stayed in a 2 bedroom unit and I can say it was fantastic. The rooms were modern, clean and well serviced. The service was above and beyond what I have experienced anywhere else and it was greatly appreciated. highly recommended.

Room Tip: A 2 bedroom apartment is spacious and well set out.
See more room tips
  • Stayed March 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BRWoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ashbrook Motel

Property: Ashbrook Motel
Address: 9 Scannell Street, Taupo 3330, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #33 of 71 Hotels in Taupo
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Ashbrook Motel 3.5*
Number of rooms: 15
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