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“beautiful place, clean and new”
4 of 5 bubbles Review of Falls Chateau

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Falls Chateau
Ranked #30 of 33 Speciality Lodging in Taupo
New Zealand
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“beautiful place, clean and new”
4 of 5 bubbles Reviewed 10 April 2014 via mobile

We stayed here after our wedding In April and loved it. My husband had no issues checking in and we arrived soon after midnight to a spacious, modern room which was lovely. The bed was very squeaky and we were woken at about 3am by other guests arriving or leaving which was unfortunate. Cannot be sure if guests were particularly loud or walls not very soundproof! Loved our stay though and would definitely recommend.

Stayed April 2014, travelled as a couple
Helpful?
Thank hospogirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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91 reviews from our community

Traveller rating
    14
    20
    11
    14
    32
See reviews for
12
65
2
5
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 9 April 2014 via mobile

lovely boutique accommodation nestled away from the main center but still close to all the tourist attractions.
large comfortable room/appartment great for a luxurious night away or a longer stay without the 'hotel' feeling.
The only thing I can complain about was that the bed wasn't in the best condition.
Also a word of warning to potential visitors: remember that this is BOUTIQUE accomodation, so no front desk or drop in bookings, you'll have to contact the owner in advance to get your room key.

Stayed April 2014, travelled as a couple
Helpful?
2 Thank Tom L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 13 February 2014

We had booked a queen room but there was a mix up with the booking so we got upgraded (much to the owners disgust) to the 2 story apartment, as he was showing us around he repeated on a number of occasions that we shouldn't be there and that our room was suppose to be next door. he said on no circumstances were we allowed to have any visitors over (i was suppose to have a friend over to help get ready for a wedding). As we had booked the queen room which has no kitchen we therefor were not allowed to use the cooking facilities in the apartment. the thing that tipped me over the edge was I went to have a bath, and even the bath plug had been removed as our queen room didn't have a bath either!!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jenna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Taupo hotels

Western Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 11 February 2014 via mobile

We booked a queen room here and because they were overbooked got upgraded. We got the apartment that I estimate to be 214msqm. We we're gobsmacked. 2 stories and so much room we got lost. Fantastic views beautifully appointed and very quiet.
The owner is friendly without being intrusive and it was all top notch.
I cannot think of a single reason not to recommend the Falls Chateau.

Stayed February 2014, travelled as a couple
Helpful?
Thank Fossil8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northumberland National Park, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 31 January 2014

If your looking for some where with a personal touch or even someone to welcome you, you defiantly wont find it here! you have to phone them for everything which is not on when your paying to stay there. The room was a good size but the wifi didn't work,the milk was frozen, there was no where to wash up dirty plates (as was strictly instructed to do this),wasn't within easy walking distance for going out for food. Then we had to phone the owners back for payment of the room and they didn't even ask if we had a nice stay no interest at all except in getting your money. Would not recommended this accommodation for the money as there is plenty other places to choice from.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ledentice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 12 January 2014

The apartment was a good size with a nice view - that's the only positive. There was no-one there to meet you - you had to call a mobile number and then were instructed that your keys were in a box. I had to call back again once inside to find out about WiFi and checkout details. There is no information in the apartment apart from a list of rules of what you cannot do. At first glance it appears clean but on closer inspection it's dusty and grimy. The shower screen was really dirty. The coffee, tea and sugar are in containers that are dirty looking and really unhygienic. The complimentary toiletries are self filled plastic containers with shampoo and conditioner stickers on them - one of which was totally empty. There was no remote for the TV! The bed was hard as a rock and was the most uncomfortable bed I've ever slept on. The lights were really dim. It could be a great spot if the owners took the time to spend some money on cleaning and small luxury touches. Based on it's current condition I would not recommend this place to anyone - avoid at all costs.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kerri F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Plymouth, New Zealand
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 11 January 2014

For some bizarre reason I booked this through Wotif before checking the TA reviews. After reading those reviews we thought "Aaaaargh", but then we quickly decided that the last night of our holiday would not be a disaster so we made a decision to enjoy whatever came our way. We rolled up looking forward to meeting the man with the clipboard and sure enough he appeared from around the side of the property. He wasn't grumpy, or dirty, and he let us know we'd be upgraded from our queen room booking to the whole shebang. A very large living area downstairs and the equally expansive upper living area. The bed was super brilliant! Yes, there were a number of notices re don't do this or you will be charged, but you'd have to be a muppet to do half of the things on the list. So not super welcoming, but it was rather luxurious and it turned out to be a very good grand finale to our holiday.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank lazzaNP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Falls Chateau

Property: Falls Chateau
Address: 12 Chateau Crescent, Taupo 3370, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #30 of 33 Speciality Lodging in Taupo
Price Range (Based on Average Rates): £
Hotel Class:4 star — Falls Chateau 4*
Number of rooms: 4
Official Description (provided by the hotel):
Falls Chateau is our showcase boutique accommodation property! Choose from the private suite, private apartment, or Queen rooms. Superbly designed interior is richly decorated in a modern style, with beautiful artwork, yet warm and inviting. Views from the upstairs Apartment and Queen rooms are superb and include snow-capped mountains and the beautiful surroundings of the high-end Huka Falls Resort. Just minutes to downtown Lake Taupo, geothermal attractions and the stunning Huka Falls. Huka Falls Resort offers and excellent restaurant, winery and private vineyard just steps away. ... more   less 
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Also Known As:
Falls Chateau Hotel Taupo

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