First of all it seemed like a real nice place, the rooms were clean and the manager seemed nice, apart from the fact that she hinted to us to mop our own bathroom floor as it wasn't ready for us.
After dropping our stuff in the room we went down to ask her if there were any nice places to eat and she dismissed us, told us she was too busy to deal with us, because she hadn't cleaned a room (Check in is at 2 and it was now 5) shoved a brochure at us and stormed off.
Later on, we realised there was no remote control in our room went down to ask for one and she accused us of ''stealing'' the remote from the room next door as they didn't have one either. When we finally received a control she banged on our door and left it on the floor outside our room, and shouted ''Merry Christmas'' very sarcastically when we opened up.
We were sharing an adjoining bathroom with the room next door, the bathroom separated the two rooms so there was a door either side, which would have been fine if the doors actually locked. (we really didn't want our neighbour walking in while we were on the loo or in the shower or vise versa) Again, when we went down to tell her the bathroom door wouldn't lock she told us she was too busy to deal with it right now, (She was actually blaming another guest for booking the wrong days instead of admitting it was a mistake on her part) Which was fine but after 2 hours of waiting nothing had happened.
I heard her showing the guest to the room next door and playing around with the bathroom locks but still had no instruction as to what we were to do.
Once more we went downstairs to ask her, and my boyfriend heard her complaining about all the guests on her MOBILE phone saying she couldn't be bothered to deal with anyone else and actually named a few room numbers including ours explaining that we kept going down and nagging her. As soon as she saw that my boyfriend was there, she didn't even stop talking, instead walked inside the office and closed the door.
We ended up speaking to the lady next door, who also was unhappy being put in a room different to what she had booked.
We ended up having to knock on the door each time we needed to use the bathroom which wasn't ideal to say the least.
Upon check out, as she saw us walking down the corridor to return our key and shut the grate on us.
Do not stay here she doesn't deserve the buisness, and blames all her mistakes on her cleaners.
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