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“Excellent Service and Facilities”

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Lake Taupo TOP 10 Holiday Resort
Ranked #7 of 34 Speciality Lodging in Taupo
Certificate of Excellence
Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Excellent Service and Facilities”
Reviewed 20 July 2011

We pulled in here in our motorhome at about 5.50pm after an afternoon of rafting at Turangi. We were tired, cold and not really feeling like having to prepare dinner.

The reception area was spacious and modern with grocery lines etc. The gentleman on reception was very friendly and welcoming.

After I paid, I asked him if there were any pizza places in town. He named three and then proceeded to say that he had ordered Pizza Hut on line for his own family a few nights prior and they were doing a few good deals. I was imagining this would be all too hard and we'd just have to go out to pick up. I couldn't believe it when he said he could order online for me!! He was the most efficient pizza order taker I've come across! Right down to the side dishes (and yes, one was free!) to our crust and drink choices!

He did the lot and then advised me that my pizzas would be ready for collection at reception at 6.26pm!! I then also asked if they had DVD's for hire and he produced a folder with all the titles listed!!

I walked back out to my husband and kids, smiled and said, all done....and the pizzas will be here in about 20 minutes! Smiles all round.

The pizzas turned up as promised (we went back to reception to collect), hired a DVD and settled in for the night. Super service in my opinion.

The park in general - excellent level concrete motorhome sites, great amenities, hot pools, 24hr Sky Tv room.....the list goes on.

Definately the best holiday park that we have been to in NZ and by far the most oustanding service wise.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank SAP33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TaupoTOP10, Manager at Lake Taupo TOP 10 Holiday Resort, responded to this review, 25 November 2011
Thankyou so much for your review, we're pleased you enjoyed your stay and the service recieved. We try to ensure that all our customers needs are catered for and we are pleased that we could help.We hope to see you again one day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lake Taupo TOP 10 Holiday Resort

Property: Lake Taupo TOP 10 Holiday Resort
Address: 41 Centennial Drive, Taupo 3378, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #7 of 34 Speciality Lodging in Taupo
Price Range (Based on Average Rates): £
Hotel Class:5 star — Lake Taupo TOP 10 Holiday Resort 5*
Number of rooms: 40
Official Description (provided by the hotel):
Lake Taupo Top 10 Holiday Resort is a destination in itself with a spectacular tropical style pool with swim-up bar plus café, and being geothermally heated it will keep you lovely and warm year round. Located 5 minutes from Taupo city centre and sprawled across 8 hectares of park land, the resort is a hidden oasis surrounded by nature and offers comfortable, clean accommodation ranging from motels, cabins and sites for your campervan, RV, tent or boat. Boasting friendly kiwi service and extensive, modern facilities, guests enjoy free gas BBQ's, Wifi, an on-site shop and shared laundry facilities. A fishing bay is available to clean up your catch of the day and secure sites to park your boat or vessel. Cycle enthusiasts can also take advantage of secure, covered cycle storage and cycle cleaning facilities. Activities abound and entertainment facilities include New Zealand's first swimming pool with swim-up bar and café. The new pool provides hours of entertainment for the young and young at heart, with an underground cave, giant mushroom and play area for kids and a massive outdoor television playing movies or the latest sports game. New Zealand's largest jumping pillow, volleyball, basketball, petanque, chess, an adventure playground plus much more feature at the park too. Mountain bikes and go-karts are also available to hire. A short drive to Taupo town and other popular attractions the resort is also a great base for your greater Taupo adventure. Resort staff can book trout fishing, jet boating, bungy, sky diving activities and more. Whether on a family escape, couples getaway or group adventure, everything required for a relaxing, fun and effortless holiday can be found at Lake Taupo Top 10 Holiday Resort. Experience our slice of paradise right here in New Zealand, once you stay a few days you won't want to leave. ... more   less 
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