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“Palatial B and B in beautiful surroundings”

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The Pillars Retreat
Ranked #1 of 42 Taupo B&B and Inns
Certificate of Excellence
Brussels, Belgium
Level Contributor
97 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Palatial B and B in beautiful surroundings”
Reviewed 24 January 2014

Brian and Gilly were incredibly welcoming and friendly and their B&B is not only spacious and palatial, but the gardens are gorgeous too. Too cool for the pool and too windy for tennis, but I enjoyed the conservatory and the common areas. Our room was very comfortable indeed and the best bed I have slept in in NZ. Our hosts offered a glass of wine at 6pm to guests which was a nice touch. The location is outside Taupo so no lake views but this is compensated by the beautiful surroundings and super star gazing at night.

  • Stayed January 2014, travelled as a couple
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Helpful?
Thank dsk188644
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2GillyJ, Owner at The Pillars Retreat, responded to this review, 25 January 2014
Thank you for taking the time to comment on your recent stay, we really appreciate it. I am glad you found your room comfortable ( Tauhara Suite). It catches the morning sun, and the balcony provides a spot to take in the view of Mt Tauhara and our gardens.It was lovely to see you relax with a book and enjoy the guest lounge and conservatory after your busy travels throughout New Zealand.It was a pleasure to have you to stay.
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272 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 January 2014

Pillars surprised us in many ways, all positive. The house, garden and facility's are amazing! Breakfast is really good and Brain and Gilly make you feel more than welcome. They really understand hospitality.
The location is 10 minutes by car from Taupo, perfect for us. We stayed here for 2 nights and had a great time. Played tennis, enjoyed the beautiful garden. Had good nights of sleep and Brain and Gilly told us some great spots to visit in and around Taupo, that we otherwise would have missed.

We honestly don't know how to improve this place. Whenever we get to Taupo, we definitely stay here again!
Madeleen and Frank

Room Tip: We spend 1 night in the sunset room and 1 night in the Bonsaw room. Both are great. We had a change...
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  • Stayed January 2014, travelled as a couple
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Review collected in partnership with this hotel

Helpful?
Thank Frankbaars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2GillyJ, Owner at The Pillars Retreat, responded to this review, 25 January 2014
Thank you for writing us such a great review, we did enjoy chatting to you over a glass of wine in the evening and over breakfast. Although we are on the outskirts of Taupo , it is an easy drive into town and we can guarantee a quiet nights sleep in our rural setting.We enjoy hosting guests in our home and look forward to having many more come and stay to share our piece of paradise.
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London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 January 2014

We came across The Pillars on Booking.com and booked just the morning of our arrival. Sadly we could only stay one night, but would have loved to been able to spend more time there. From the moment we parked the car, Gilly &Brian were welcoming and helpful.

We spent a fabulous afternoon in their grounds playing tennis, swimming and just relaxing on the grass reading. We then joined them for cheese and wine and a great chat before going for dinner in a restaurant recommended and reserved by them.

The attention to detail in the Pillars is exceptional, from the home made goodies in the rooms, to the cakes and jams served at breakfast where the ingredients come from Gilly and Brian’s own farm.

I would recommend the Pillars to anyone who travels through Taupo and is looking for something more personal then an anonymous hotel. Gilly and Brian’s knowledge of NZ is invaluable for people travelling around and they’re thoroughly nice people to spend time with.

  • Stayed December 2013, travelled as a couple
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Review collected in partnership with this hotel

Helpful?
Thank Emma D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2GillyJ, Owner at The Pillars Retreat, responded to this review, 25 January 2014
It was a pleasure having you to stay, and the beautiful sunny day was perfect for being outside for the afternoon and relaxing. Our pool is salt water and the water temperature today was 24 degrees celcius, so very refreshing after a long hot drive.We have tennis balls and rackets so no excuse for not playing tennis whatever your ability. It was great to see you utilize the facilities and thank you for your lovely review.
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Auckland Region, New Zealand
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 January 2014

Pillars Retreat is a beautiful villa set in lovely gardens just a short drive from central Taupo. It felt like the best kind of hybrid between the luxury of a boutique hotel and the warmth and homeliness of a family b and b. We enjoyed exploring the gardens and wish we could have stayed longer to try out the swimming pool and tennis court. Gilly and Brian couldn't have been more welcoming and hospitable, they are great hosts.

Stayed January 2014, travelled as a couple
Helpful?
Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2GillyJ, Owner at The Pillars Retreat, responded to this review, 25 January 2014
Thank you for reviewing us after your stay recently. You describe us well, a comfortable well appointed home with a few luxuries added to pamper our guests. The gardens are always popular and its great to see them being enjoyed, especially at this time of year, with an abundance of Lilies out.
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London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
Reviewed 14 January 2014

Hosts really do have the ability to make good places great and that was certainly true here, as Gilly ('homemade' is her middle name) and Brian (an authentic New Zealander if ever I have met one) tender to your every need with an unrelenting warmth hard to achieve with paid-for hospitality, but this place has much more going for it than that. It is a most impressive mansion with pool and tennis court resting in the green hilly Waikato countryside, a short drive from Lake Taupo and various geothermal and Maori attractions, and could easily be the home of a famous celebrity or a hollywood movie set. But if you want the bright lights then look elsewhere, as this was very much a down-to-earth sort of place (albeit one of distinguished comfort and retro-glamour). Our room was huge, well appointed and clean with garden views. Complimentary wifi, laundry and cookies were all well utilised on our 2-night stay, as was the wine and fruit bowl we were greeted with on arrival. Breakfast lived up to the high standards of the rest of our experience, although best not to be in a rush as the hosts seem to enjoy a good yarn with their guests (and are all the better for it, in our opinion). We were on our honeymoon and of the 6 or 7 B&Bs we stayed at throughout NZ this has to rank as top choice for overall customer experience and best value for money. They are doing a superb job.

  • Stayed January 2014, travelled as a couple
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Review collected in partnership with this hotel

Helpful?
Thank CarlandHannah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2GillyJ, Owner at The Pillars Retreat, responded to this review, 25 January 2014
So glad you enjoyed your stay with us as we did having you, and seeing you both explore and enjoy the Taupo area.We really enjoy sharing our home with guests from all over the world and our aim is to make everyone feel at home and be able to relax after a busy day of activities.We feel we have a" Hidden Gem" at The Pillars Retreat, for travellers to discover. Thank you again for writing a review of your experience here.
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Horsham, United Kingdom
2 reviews
Reviewed 14 January 2014

Our stay there was quite memorable for the lovely Spanish style villa itself , with lovely gardens and bedroom.The homemade breakfasts were a delight.The owners were very nice and friendly, and knowledgeable of the area, and couldn't do enough for you.

  • Stayed December 2013, travelled as a couple
    • Value
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Review collected in partnership with this hotel

Helpful?
Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2GillyJ, Owner at The Pillars Retreat, responded to this review, 20 January 2014
Thank you you taking the time to comment on your stay with us recently.Gilly loves to produce fresh healthy breakfasts from farm to table, and her Cranberry Muesli and fresh muffins every day are always very popular with our guests.
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Lower Hutt, New Zealand
Level Contributor
6 reviews
Reviewed 7 January 2014

Our expectations were blown away when we pulled up to the enchanting entrance of this exquisite villa. The interior is just as beautiful as the exterior and gives you the feeling of a luxury hotel but with the homely incentives such as home made breakfast, an indoor slide!! & warm, welcoming owners. The land is beautiful and well taken care of. You will not be disappointed with the breath taking views as it is a panorama of delight. Brian & Gillian go out of their way to make your stay one of ease and relaxation. They upgraded us upon arrival as they noticed we were staying longer, free of charge! And they also gave us a bottle of wine to celebrate the new years as we were unable to make the evening wine & canapes in the communual room. Overall this is definately a 5 star experience & worth every penny. Will certainly be back!!!

Room Tip: All rooms are equally beautiful.
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  • Stayed December 2013, travelled as a couple
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Review collected in partnership with this hotel

Helpful?
Thank Penina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2GillyJ, Owner at The Pillars Retreat, responded to this review, 11 January 2014
It was a pleasure to host you both and you really made it happen every day, exploring the Taupo area and all it had to offer. Whenever possible we endeavour to upgrade our guests especially when they are staying a few days or on their honeymoon. I am glad you mentioned our internal slide which is always a fascination to our guests, most of whom want to have a go on it !
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Additional Information about The Pillars Retreat

Property: The Pillars Retreat
Address: 7 Deborah Rise | Bonshaw Park, Taupo 3379, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 42 B&Bs / Inns in Taupo
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Pillars Retreat 4*
Number of rooms: 4
Official Description (provided by the hotel):
This unique purpose built mediteranean style two storied country manor is a short drive from central Taupo, the perfect spot to stop, relax and discover the central north island. The wonderful panoramic mature gardens and surrounding mountains greet you as you enter our front gates. A warm Kiwi welcome awaits from your resident hosts Brian & Gilly, with a homemade afternoon tea which can be taken in our guest lounge or outside on our sunny patio. Our four self contained, spacious, luxuriously appointed upstairs ensuited bedrooms all with spectacular rural views, Tea & coffee making facilities, along with homemade treats, fresh fruit bowl, TV with USB, underfloor heating, Free Wi-Fi and serviced daily. Guest laundry facilities are available free of charge. An invitation to share a complimentary early evening drink & nibbles and to swap travel stories with other guests is not to be missed. A free shuttle to restaurants is provided, or guests can bring ready made food provisions and eat at home. After a good nights sleep in our peaceful,comfortable beds come and enjoy one of our cooked or continental breakfasts, made with organic or locally sourced ingredients, often from our own garden and mostly homemade.We endeavour to cater for all dietry requirements. Your hosts are happy to discuss and advise on the many sightseeing options in the area, or you could just have a day relaxing around the salt water pool reading a book from our library collection. Children over 13 years are welcome. ... more   less 
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Also Known As:
Pillars Hotel Taupo

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