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“Beautiful Taupo Hilton”
Review of Hilton Lake Taupo

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Hilton Lake Taupo
Ranked #8 of 68 Hotels in Taupo
Certificate of Excellence
Reviewed 22 April 2014

My girlfriend and I loved this hotel. We would definitely recommend this hotel to anyone wanting a relaxing, romantic getaway, or to families with young children. We will definitely be back! My girlfriend and I loved this hotel. We would definitely recommend this hotel to anyone wanting a relaxing, romantic getaway, or to families with young children. We will definitely be back!

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Sean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this reviewResponded 28 April 2014

Dear Sean H,

I am delighted to see that you both enjoyed your stay with us and thank you for taking the time to post your wonderful comments on TripAdvisor. It is fantastic to see that you would recommend us to your friends and family and we very much look forward to welcoming you back to the hotel in the near future.

Kind Regards,
Ryan Mikkelson
Hotel manager

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1,363 - 1,369 of 2,132 reviews

Reviewed 22 April 2014

We loved the three bedroom apartment and it was ideal for a wodnerful catch uo with friends. We were even able to entertain other friends for a meal in the spacious apaatment. The Housekeeper was helpful getting extra plates and glasses etc. All staff were very helpful and friendly.

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank Jill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this reviewResponded 28 April 2014

Dear Jill R,

I really appreciate you taking the time to post your wonderful comments on TripAdvisor and it is fantastic to see that you loved our 3 bedroom apartment. The large kitchen and dining area makes them perfect for entertaining and I am delighted to see that you and your friends were able to make use of this throughout your stay.

Thank you again for your lovely comments and we look forward to welcoming you back again in the near future.

Kind Regards,
Ryan Mikkelson
Hotel manager

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Reviewed 21 April 2014

Stayed here for a wedding over the Easter weekend. The hotel was great but what impressed us most was the excellent & friendly service both at the wedding and within the hotel complex.
I was also very impressed with the fact that I received a phone call the day after we checked out to say I had left my iPhone charger behind and could they courier it to me. Thank you so much.

Stayed: April 2014, travelled with friends
Thank jkburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this reviewResponded 28 April 2014

Dear jkburg,

Thank you for taking the time to post comments about your recent stay on TripAdvisor. It is fantastic to see that you enjoyed the wedding on Easter Weekend and that you found our service to be both excellent and friendly. I am delighted that we were able to return your lost property and I hope that we will have the privilege of welcoming you back again in the near future.

Kind Regards,
Ryan Mikkelson
Hotel manager

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Reviewed 18 April 2014

Our four night stay was thoroughly enjoyed by the group of 16 who occupied three apartments on each floor. We will be back I am sure because the set up was excellent for our group of golfers. It was great being able to cook for 16 people and also to relax in the pool after each day of golf.

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank Loretta P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this reviewResponded 28 April 2014

Dear Loretta P,

Thank you for posting such wonderful feedback on TripAdvisor, and I am delighted to see that your group enjoyed their stay with us. It is great to see that our 3 bedroom apartments were suitable for your needs and that you were able to make use of the wonderful kitchen facilities and also the spa facilities throughout your stay.

Lorette P, thank you again for your lovely comments and we look forward to seeing you all again in the very near future.

Kind Regards,
Ryan Mikkelson
Hotel manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

We stayed on Saturday checking in early at 1:15 pm having arrived earlier than expected, Checkin was managed with a smile, warm greeting and a very sincere "welcome back". As we were staying only for one night we did not take the upgrade to the lake view room that we could have paid for but we do recommend you do because the views are spectacular. Our room was close to the superb pool, spa and gym and was spotless, spacious and very clean. The bed was VERY COMFORTABLE and the bathroom was spacious. We enjoyed to pool and spa and used the plentiful supply of clean pool towels that were provided. We had a late checkout time and we used this as we had a late night at a function on Friday which was wonderful. We used the self parking underground parking which was great as the weather was wet. We have stayed here quite a few times and have always enjoyed the facilities and staff. The hotel is not within walking distance of CBD but it is easy to drive to. We did not eat in the restaurant on this visit but have in the past and have found it to be excellent. The Hilton is a wonderful place to stay and we look forward to another stay in the near future.

Room Tip: The lake view rooms on a fine day have a spectacular view of the lake and Mountains. All rooms are q...
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  • Stayed: April 2014, travelled as a couple
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Thank rosscooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this reviewResponded 22 April 2014

Dear rosscooper

Thank you for posting such wonderful feedback on TripAdvisor and for your continued loyalty to the Hilton lake Taupo. It is always a pleasure welcoming you back and I am delighted to see that you always enjoy your stay with us. I am glad to see that you find our rooms to be spotless and spacious and our beds to be ‘very comfortable’. I am also glad to see that you made use of our undercover parking which is perfect for when the weather is bad.

rosscooper, thank you again for such pleasing feedback and we cannot wait to welcome you back again in the very near future.

Kind regards,
Ryan Mikkelson
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

Excellent service, friendly professional staff. The location of this hotel is close to Taupo town centre and overlooks the lake, with great restaurants and bars. The rooms are excellent and clean, lovely heated pool and fitness centre. The grounds are beautiful and well maintained. The only downside was the amount of flies on the food in the dining room for breakfast

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts
Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this reviewResponded 22 April 2014

Dear Matthew B

I am delighted to see that you enjoyed your stay with us and thank you for taking the time to post about it on Tripadvisor. I am glad that you found the rooms to be excellent and that you enjoyed our gardens and pool facilities during your stay. Thank you for the additional comments regarding you dining experience, unfortunately the rapid change in weather that we have experienced has seen an increase of flies around the Taupo region; however we do have a pest control system in place and have just re sprayed our common areas.

Matthew B thank you again for your wonderful feedback and I hope that we will have the pleasure of welcoming you back again in the near future.

Kind regards,
Ryan Mikkelson
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

Must stay if in Taupo, fabulous rooms, fabulous staff! We stayed here for our honeymoon and were lucky enough to be upgraded into an amazing suite. The heated outdoor pool made it possible for us to be swimming in early March and the spa and sauna were and added extra.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Hotels & Resorts
Thank Henry & Louise J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AKLLT-GM, Manager at Hilton Lake Taupo, responded to this reviewResponded 22 April 2014

Dear Henry & Louise J

I really appreciate you taking the time to post such wonderful feedback on TripAdvisor and congratulations again on your recent wedding. I am delighted to see that you found the rooms and team to be fabulous and that you were able to enjoy our pool and spa facilities during your stay.

Thank you again for your delightful comments and I hope that we will have the pleasure of welcoming you back again soon.

Kind regards,
Ryan Mikkelson
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Lake Taupo

Address: 80-100 Napier Road, Taupo 3330, New Zealand
Phone Number:
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Taupo
#5 Luxury Hotel in Taupo
#6 Family Hotel in Taupo
#10 Romantic Hotel in Taupo
Price Range: £110 - £266 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Lake Taupo 5*
Number of rooms: 113
Official Description (provided by the hotel):
Welcome to Hilton Lake Taupo, the regions only 5 Star International hotel. From its spectacular vantage point, Hilton Lake Taupo commands magnificent views over New Zealand’s largest lake and beyond. This distinguished hotel offers a wide range of room types (113 rooms total), from Hilton Guest Rooms through to the grand Presidential Suite. For families, groups and those staying a little longer, one to three bedroom apartments offer a convenient new option. Rejuvenate with a round of tennis, or a workout in the fully-equipped gym or enjoy a dip in the naturally heated outdoor pool and spa-pool or relax in the sauna or steam room. Indulge in flagship restaurant and bar, Bistro Lago with an inspired menu created by New Zealand master chef Simon Gault. Be prepared for an extraordinary experience: an outstanding location, a breathtaking panorama, exceptional service, an intimate ambiance and contemporary luxury of the highest standard. ... more   less 
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Also Known As:
Hilton Lake Taupo Hotel Taupo
Terraces Hotel Taupo

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