We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Reef Resort - Heritage Collection
Nearby Hotels
US$138
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Baycrest Lodge(Taupo)(Great Value!)
US$142
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$138
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$398
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$387
Orbitz.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Beechtree Motel(Taupo)(Great Value!)
US$150
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$111
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Ascot Motor Inn(Taupo)(Great Value!)
US$100
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$80
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Cascades Lakefront Motel(Taupo)(Great Value!)
US$106
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$103
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Acapulco Motor Inn(Taupo)(Great Value!)
US$82
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$73
Priceline
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Hilton Lake Taupo(Taupo)(Great Value!)
US$198
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$185
Priceline
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Accent on Taupo Motor Lodge(Taupo)(Great Value!)
US$103
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$100
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
The Cottage Mews Motel Taupo(Taupo)(Great Value!)
US$130
Strikethrough price corresponds to the most expensive price returned by our partners for that offer
US$126
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (581)
Filter reviews
581 results
Traveller rating
462
100
12
3
4
Traveller type
Time of year
LanguageAll languages
More languages
462
100
12
3
4
Show reviews that mention
All reviewsspa bathlake taupolake viewfree bikespool areagreat resortrecommend this resortpool and hot tubnice pooldirect accessstudio roomfree wifitop floorthe managerstwo nightsmain townmin walk
Filter
Updating list...
437 - 442 of 581 reviews
Reviewed 1 November 2013

We stayed at this resort for 2 nights and I was so tempted to extend the stay for a couple more nights. Our room was just next to the swimming pool and the spa pool. The water temperature was just right for a dip in the pool even though the weather was pretty cold.

The location of this hotel is fantastic. There is a link way to the lake just behind the resort and we managed to get a good view of the lake and their occupants (swans, ducks) waddling around.

The only problem we faced was the Wi-Fi connectivity. Somehow, we were unable to connect to Wi-Fi when we were in the room. We had to go down to the lounge for Wi-Fi connection.

Other than that, it was a good experience overall and we would certainly recommend this resort to our friends.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort - Heritage Collection, responded to this reviewResponded 1 November 2013

Thank you for your review on Trip Advisor. We are sorry that you had problems with the WIFI connection during your stay with us. We are please to say that we have rectified the issue and now have Hi - Speed Fibre Internet connection, which now means that we have excellent internet speed through out the entire complex.

We are pleased that apart from that minor issue you had a great stay with us and we hope to see you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2013

Had a fabulous 2-nighter here in a 1 bedroom poolside apartment over Labour Weekend with a Grab One deal. Really felt we got just the luxury that the deal had indicated. Views from the room and balcony were exceptional making this a fab place to relax and enjoy views of the lake. From the lounge you could see the swans frolicking on the lake. You could step out onto the balcony for fresh air and enjoy the closer up view. There was access to the lake via a security gate a short distance from your room. The rooms were newish and well supplied with 2 TV's (one in the bedroom and one in the lounge), and the kitchen had everything you would need with a microwave, toaster, 2 element hot plate and fridge. The female proprietor went way above and beyond with helping to unload luggage from the car and into the unit. The website was exceptionally helpful with extra detail such as recommended places to eat out which really saved us doing the work and potentially being disappointed. Free WiFi was included and we were given four 200 mb vouchers upon arrival. I was on it a lot and never got through these so really appreciated the generosity. We were in an accessible unit so had the choice of two showers. The shower was wonderful - great water pressure and temperature. The only unpleasant surprise was the wall-mounted toilet which seemed to creak and wobble when we used it. We were a little fearful it might fly off the wall when we sat on it. Soon got used to it though. Our room was close to reception with internal access from the foyer. This made it a little noisy as kids would be playing nearby and especially as the stairwell was next to the bedroom. However, it was a very busy holiday weekend so I imagine this would be less of a problem at other times. Had a fab stay and recommend to all who are looking for a place to stay close to town with loads of comfort.

Room Tip: Ask for a room with a view and you will be pleasantly surprised.
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Vicki M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort - Heritage Collection, responded to this reviewResponded 31 October 2013

Thank you for your feedback. It is always appreciated as we always find ways that we can improve on our service and amenities. We are sorry about the wobbly toilet, we will be attending to it today.

We are glad that you enjoyed your stay here and loved the views. We hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2013

A perfect place to spend a relaxing weekend. Loved the choice of pools and landscaped areas. The lake and pathways are on the doorstep and the rooms are very clean and well laid out. Just to top it off, the hosts are super friendly and accommodating. Would love to stay there again.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stritchie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort - Heritage Collection, responded to this reviewResponded 24 October 2013

Thank you for your review.

We are very happy that you enjoyed your stay with us and enjoyed our fabulous hot pools in our newly landscaped back garden. Be sure to stay with us again and maybe you can hire our bikes and go for a ride along the lake front that you can access from our property.

Thank you again and we hope to see you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 October 2013

We thoroughly enjoyed our stay here. We were welcomed, helped with our bags and given local information. . Our room had a great view of the lake and the "snowy" mountains.. Very comfortable room with spa bath, great bed and kitchen facilities. Easy access to lake for walks. We will return!.

Room Tip: Ask for Lake views if you like the water.
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 462GrandMay462
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort - Heritage Collection, responded to this reviewResponded 21 October 2013

Hello there.

Thank you so much for your fantastic review/feedback. My wife and I had to spend a week in one of our own luxury studios when we first started managing here due to not have a bed in our own flat. We have to say the views that you experienced from that room were something that we could get very used to.

We are so happy that you enjoyed everything that our room had to offer and also were more than happy to help you with the information you needed to make your stay in Taupo more enjoyable. We always like to make sure that our guests get the most out of their stay here. Not only at our motel, but in Taupo in general also.

We do hope to see you again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2013

Great place.
Fabulous rooms with Jacuzzi baths, fantastic views, great facilities, really friendly and helpful staff.
Thermal spa pool that must be tried.
And take a walk round the lake and watch the ducks cooking them selves in the thermal springs.

Room Tip: I don't think they have a bad room
  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mandy s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort - Heritage Collection, responded to this reviewResponded 16 October 2013

Thank you so much for your feed back. As always we are happy to hear that the Jacuzzi in the room went down a treat. They are a feature of our luxury studios that we are very proud of. Being on the lake front is another great feature that we love to promote, and Erin and I love to walk along the lakefront and do exactly what you did, by watching the ducks hang out near the hot springs. Always entertaining!

We do hope that you come again and thank you once again for your fantastic comments.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews