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“Beautiful room with a view.”

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The Reef Resort - Heritage Collection
Ranked #3 of 69 Hotels in Taupo
Certificate of Excellence
Colchester, United Kingdom
Level 5 Contributor
64 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Beautiful room with a view.”
Reviewed 28 November 2013

A beautiful room with balcony overlooking the lake.
Pre-order breakfast the night before for delivery to your room. Then enjoy a leisurely breakfast at your own table, enjoying the views.
Staff very helpful. We had a room with lake view - definitely worth it.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
Thank route66weasel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort - Heritage Collection, responded to this review, 28 November 2013
Thank you for your awesome review. We are so glad that you enjoyed your stay here with us. Enjoying our continental breakfast with the backdrop of Lake Taupo, and the mountains in the background is definitely the way to relax and enjoy our beautiful lake view units.

Thank you again for your comments and we hope to see you again in the future sometime.
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509 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (154)
Date | Rating
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English first
Colchester, United Kingdom
Level 4 Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 November 2013

Friendly reception staff made our stay here a treat. A stylish hotel with an amazing view of the lake. Large stylish, well appointed rooms, whirlpool bath and sliding panels to maximise the lake view.
Breakfast, hot and tasty , brought to our rooms. A lovely stay indeed...

Room Tip: All of these rooms are good :-)
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Eileenbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort - Heritage Collection, responded to this review, 20 November 2013
Hi Eileen,

Thank you so much for the lovely review and we are so glad you had a fab time while staying here. We also love the view overlooking the lake with the mountains in the background and its so nice to stop what your doing to check out the view. We do hope you come back again and enjoy what Taupo has to offer.
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Adelaide, Australia
Level 3 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 November 2013 via mobile

This is a very nice hotel just on main road of Taupo township. It is relatively modern and clean. From the balcony, view of lake taupo is amazing. There is short walk path from hotel to lake. The two swimming pool were kept clean. One was normal chlorinated. The other was hot spring. A very good hotel for an overnight stay.
I thoroughly recommend anyone doing the aukland-Wellington trip to stay at taupo rather than rotorua. Much better town and accomodation available.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lvan888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort - Heritage Collection, responded to this review, 18 November 2013
Thank you Ivan888 for your kind words and comments. We do take a lot of effort and pride in keeping our pools nice, clean and hot so that they can be enjoyed at anytime of the day, and it sounds like you did just that. We have certainly found the Taupo is the perfect stop over on a long journey and with our complex being not only on the main road through Taupo, but also being on the lake, it is a great stop-over for the weary traveller.

Again thank you for your review, and we hope to see you again in the future.

Erin and Amos
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Sydney, Australia
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 November 2013

The hotel is on the lake side, our room had a large balcony with view to the beautiful lake Taupo, the interior was modern, spacious and well equipped with quality appliances, it was very comfortable, homely and quiet,

We didn't arrive until late in the afternoon, but we managed to have a walk along the lake and saw some black swans and other birds, also tried the pool and hot tub as well as the in-room spa.

The hosts were pleasant and helpful, and very nice to give some extension to the checkout time.

We really enjoyed our stay, only wished we could stay longer.

Room Tip: Pay a bit more to get a room with view.
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  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank JadeForr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort - Heritage Collection, responded to this review, 11 November 2013
Thank you for kind comments and positive review. All our guests have always enjoyed having the exclusive access to the lake and being able to walk along the lake front. The beauty of the lake front path is that it winds it's way all the way back to the centre of town and also along the other way towards 2 mile bay. We hope you have a good rest of your trip around beautiful New Zealand
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Nz
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 November 2013

Loved this place, a bit out of town, although that appeals to me! Right on the lake great for early morning run!! Hired a bike & had great look round taupo! Managers very pleasant & helpful!! Would deffo come back , maybe wid my husband next time !!!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
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Helpful?
1 Thank Fletchkell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort - Heritage Collection, responded to this review, 11 November 2013
Thank you very much for the great comments and that you loved the bikes.. We have only had them for 6 Weeks and they are really popular. We do hope you come back with your husband next time and enjoy what the Reef Resort has to offer
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Palmerston North, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 November 2013

Use to stay at the hilton but the reef is my pick for the price very good
The people running the reef are very helpful and friendly the position is great with available for a half decent bike ride into town and shops etc
Loved it
Mike Walters

Room Tip: Room 17 best value Or any pool view one bedroom or lux studio
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mitchygirl66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort - Heritage Collection, responded to this review, 10 November 2013
We thank you very much for your review. We are so glad that you enjoyed using our bikes and have found that many of our guests enjoy taking them into town for breakfast and not having to worry about parking their car. We are hoping to secure two more in the future and will be sure to have them for your next visit.

We hope to see you again soon and thank you again for your kind comments.

Erin and Amos
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London, United Kingdom
Level 5 Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 November 2013

We stayed at this resort for 2 nights and I was so tempted to extend the stay for a couple more nights. Our room was just next to the swimming pool and the spa pool. The water temperature was just right for a dip in the pool even though the weather was pretty cold.

The location of this hotel is fantastic. There is a link way to the lake just behind the resort and we managed to get a good view of the lake and their occupants (swans, ducks) waddling around.

The only problem we faced was the Wi-Fi connectivity. Somehow, we were unable to connect to Wi-Fi when we were in the room. We had to go down to the lounge for Wi-Fi connection.

Other than that, it was a good experience overall and we would certainly recommend this resort to our friends.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort - Heritage Collection, responded to this review, 1 November 2013
Thank you for your review on Trip Advisor. We are sorry that you had problems with the WIFI connection during your stay with us. We are please to say that we have rectified the issue and now have Hi - Speed Fibre Internet connection, which now means that we have excellent internet speed through out the entire complex.

We are pleased that apart from that minor issue you had a great stay with us and we hope to see you again in the future.
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Additional Information about The Reef Resort - Heritage Collection

Property: The Reef Resort - Heritage Collection
Address: 219 Lake Terrace | Town Center, Taupo, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Taupo
#2 Luxury Hotel in Taupo
#2 Spa Hotel in Taupo
#2 On the Beach Hotel in Taupo
#4 Business Hotel in Taupo
#4 Romantic Hotel in Taupo
#6 Best Value Hotel in Taupo
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Reef Resort - Heritage Collection 4*
Number of rooms: 21
Official Description (provided by the hotel):
We offer modern, clean, quiet and comfortable motel accommodation right on the edge of Lake Taupo, New Zealand. We have a range of room options from studio suites to one Bedroom Units all with spa baths and heat pumps.to luxury three bedroom apartments with thermal spa pools. We have free on-site parking, a heated swimming pool, a thermal pool, free high speed fibre WiFi, and most rooms come with breath-taking views of the lake and surround mountains. ... more   less 
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Also Known As:
The Reef Hotel Taupo
Reef Hotel Taupo

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