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“Brilliant Stay!” 5 of 5 bubbles
Review of The Reef Resort

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The Reef Resort
Ranked #4 of 71 Hotels in Taupo
Certificate of Excellence
Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Brilliant Stay!”
5 of 5 bubbles Reviewed 30 August 2014

This is one of the nicest hotels that we have had the pleasure to stay in and we are both Cabin Crew that basically live out of hotel rooms. I will definitely be coming back to stay at The Reef Resort! The room has a fantastic feel about it and the hotel features the finest amenities, the staff are very, very helpful and the hotel is in a prime location for a quick hop into town or an evening stroll to watch the sunset on the lake out the front of the property. Truly excellent stay and we have and will continue to recommend it to our friends and family. Thanks for such a great stay!

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank AJ276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort, responded to this review, 30 August 2014
Hi There.
Thank you for the kind words and feedback on your stay here with us. We are so glad that we rank higher than the accommodation that you stay in while working as cabin crew, we can imagine that it must have been nice to see an awesome view of the lake and the mountains in the background. We do hope that the next time you are in Taupo you stay with us again and we will be sure to pass on your comments to all of our staff.

Thank you again.
Erin and Amos
Managers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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481 reviews from our community

Traveller rating
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    11
    3
    3
See reviews for
119
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (148)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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  • Spanish first
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English first
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 29 August 2014 via mobile

We stayed there for 3 nights in August. The room was large with a nice lounge, good TV with free movies, free fast WiFi in the room. Excellent bed, excellent bathroom with spa. Fantastic view across the lake and to the snow capped mountains. We can't fault this accommodation and will go back. Great price as well. We paid $370 for 3 nights. Very nice staff and helpful.

Stayed August 2014, travelled as a couple
Helpful?
Thank Jeff P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort, responded to this review, 29 August 2014
Thank you so much for taking the time to review your stay and share your experiences with us. Be sure to stay with us again the next time you are in Taupo, and keep an eye out for our Spring Special offer due to start soon.

Thank you again.
Erin and Amos
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
76 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 26 August 2014 via mobile

The minute we walked through the front door, we had nothing but a lovely experience. The owners were very helpful and friendly and also offered us a free room upgrade to a room with partial lake views. They provided us with a small carton of milk and maps of the area. They also provided info of attractions the area.

The room (on the 2nd floor) itself was lovely, spacious and clean. The balcony overlooked the lake and off in the distance were a number of snow capped mountains. The pool and back of the hotel could also be seen but this was no issue for us.

The room had everything we could of asked for - seperate loungeroom, tv in lougeroom and another in bedroom, FREE wifi that you can actually connect to IN YOUR ROOM, kitchenette w/ microwave, stove, sink, kettle, toaster, cutlery, crockery and little coffee/tea satchets, spa bath, king size bed. They even provide bicycles for free that guests can use.

Theres a walkway that leads to the lake also which provides absolutely beautiful views at sunset!

The only downside is that its a bit difficult to get in and out of as it's located on a busy road.

Stayed August 2014, travelled as a couple
Helpful?
Thank greentrees321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort, responded to this review, 29 August 2014
Thank you for your wonderful feedback on our motel. We are glad that you had an awesome stay and that you enjoyed all that we had to offer. We do hope to see you again and thank you taking the time to post your review.

Erin and Amos
Managers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
86 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 23 August 2014 via mobile

Away for a weekend and this hotel was perfect. Beautiful location, with stunning view from our balcony. Service was lovely and friendly, room was clean and well laid out. Plus the place was lovely and quiet. Pools looked nice and spa bath was lovely. Could not fault. Highly recommend.

Stayed August 2014, travelled as a couple
Helpful?
Thank Sara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort, responded to this review, 25 August 2014
Hi there.

Thank you for taking the time to review our property. We are so pleased that you had a great time here and enjoyed all that our motel had to offer. We hope to see you again sometime in the near future and enjoy the rest of your holiday.

Erin and Amos
Managers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 23 August 2014

The Reef Resort was a very pleasant suprise! Very good choice of rooms for our small group. Everyone was very happy ! Very generous amenities in all the rooms, spotlessly clean and excellent service. Location was very good - right on the lake for some lovely walks. Would definitely recommend.

Room Tip: Descriptions of rooms on the web site pretty accurate.. Garden view rooms very light and airy.
See more room tips
  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lesley A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort, responded to this review, 25 August 2014
Thank you so much for your review. We really do appreciate you positive comments on all the amenities in the room and how clean they were also. We will be sure to pass on your comments to all of our staff, especially our cleaners who work very hard to maintain our high standards here at The Reef Resort. Thank you again for taking the time to place your feedback and we hope to see you again soon.

Erin and Amos
Managers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 22 August 2014

Travelling as two adults and two kids, we booked a one bedroom apartment and the kids shared a sofa bed. This hotel is modern, smart and clean and we opted for a lake view with balcony which was spot on. The hotel is about a 20 minute walk into town, along the lake but do not let this put you off if you want somewhere very central as it is a very pleasant walk and very worthwhile after eating! There are two heated pools which are excellent and you can hire the hotel bikes for no charge. The owner was excellent to deal with and was always willing to offer good advice on where to go and what to do. Excellent value and a very pleasant stay.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shawnfg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort, responded to this review, 25 August 2014
Hi there.

We do appreciate you taking the time to share your stay with us, and the amazing comments about what our property has to offer. We do have a lot of families stay with us and the big attraction are our heated pools, especially during these cool winter months - very popular.

We very much enjoyed having you and your family stay with us and hope that you have had an amazing time here in Taupo and the rest of the country.

Thank you again for your review and we hope to see you again in the future.

Erin and Amos
Managers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 22 August 2014

A big thank you to Erin and Amos for making this an incredible stay. It was so amazing to be upgraded, and as soon as we arrived we were welcomed and had so many great places recommended, and shown the best ways to get everywhere. The room was beautiful, the spa bath was so fantastic and relaxing, and the pools were so great to hop into in the evenings after a day of exploring! I can't wait to come back soon. Thanks again for the great stay :)

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VickyG_23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Erin W, Manager at The Reef Resort, responded to this review, 25 August 2014
Hello Vicky.

Thank you for taking the time to post your feed back here on our Trip Advisor page. It is always great to hear how much people enjoy what our motel has to offer. We always find that the heated pools are popular along with the amazing views to be had from our lake view units. Be sure to stay with us again and take advantage of our free bike hire. The best way to explore along the lake front and around town.

Thank you again and we hope to see you soon.

Erin and Amos
Managers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Reef Resort

Property: The Reef Resort
Address: 219 Lake Terrace | Town Center, Taupo, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Taupo
#2 Luxury Hotel in Taupo
#2 Spa Hotel in Taupo
#2 On the Beach Hotel in Taupo
#4 Romantic Hotel in Taupo
#4 Business Hotel in Taupo
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Reef Resort 4*
Number of rooms: 21
Official Description (provided by the hotel):
We offer modern, clean, quiet and comfortable motel accommodation right on the edge of Lake Taupo, New Zealand. We have a range of room options from studio suites to one Bedroom Units all with spa baths and heat pumps.to luxury three bedroom apartments with thermal spa pools. We have free on-site parking, a heated swimming pool, a thermal pool, free high speed fibre WiFi, and most rooms come with breath-taking views of the lake and surround mountains. ... more   less 
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Also Known As:
The Reef Hotel Taupo
Reef Hotel Taupo

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