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“Great stay”

Voyager Apartments Taupo
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Voyager Apartments Taupo
Ranked #42 of 69 Hotels in Taupo
Certificate of Excellence
Adelaide
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great stay”
Reviewed 29 April 2014

We booked our 2 night Quest Taupo stay online prior to leaving for NZ. On arrival we were pleasantly surprised by it. The staff were friendly, we booked in with minimal fuss. We stayed in unit 12 (I think), which is 2nd or 3rd on the left as you go under the arch.The apartment was a 2 bedroom, with adjoining bath room with toilet upstairs and another toilet downstairs. The kitchen had a dishwasher, fridge, separate freezer, cook top and oven and a microwave. Good internet as well. Down side, the is some paper peeling off the walls throughout the apartment, but that is being picky, I would imagine that would be fixed up fairly frequently,

It is about a 10 minute walk to the town centre with numerous restaurants along the way. We went to the Lone Star, very nice ribs!!! Great parking under our unit with plenty of room for the 4 x 4. Ulitimately we would stay here again,

Taupo is fab, the amount of activities is amazing, sea plane flights, jet boats, para sailing, walking trails, water sports etc etc and Quest Taupo is ideally located for it

  • Stayed April 2014, travelled with family
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Helpful?
1 Thank Boffybloke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveller19701, Owner at Voyager Apartments Taupo, responded to this review, 1 May 2014
Thanks for taking the time to review your recent stay at Quest Taupo. Its great to hear you enjoyed Taupo and all that there is to do here. Our aim is to provide a real "Home away from Home" accommodation option for our guests. Our apartments are aimed at providing facilities for our guests to have the flexibility of self catering. We are constantly maintaining and upgrading the property to provide our apartments with an up to date and comfortable decor and furnishings. The apartment you stayed in is about (this month) to undergo a full interior refurbishment. Many of our other apartments have already been refurbished so we would love to welcome you back to Taupo again at some stage in the future and show off these refurbishments to you. All the best.
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89 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Lower Hutt, New Zealand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 March 2014

We hired a two bedroom apartment from Friday 14th March 2014, - Sunday 16th March. As soon as I arrived for check in, I was greeted by a man in his 60s who didn't say a word as I entered into reception. I thought nothing of it until I gave him my name and told him I was there to check in and the first words that came out of his mouth were 'you must be checking into 'Courtney Motel'. He then walked off and left me to check in with another lady appeared from a back door of reception. I later discovered that Courtney Motel was the 3 star place right next door & not the 4.5 star apartment I had chosen to book. I was disgraced at the thought that he chose to be so narrow minded & judge a book by it's cover and assume I was not worthy of paying for a 4.5 star quality accommodation. What a shame he made what was suppose to be a great experience one I will never forget for the wrong reasons. Other then this man making me feel very uncomfortable from the start, the on site facilities were fantastic, we loved our room, especially the comfortable beds & the lovely cleaner who stopped by on Saturday to clean our suite & gave us some great tips on what to do in Taupo. I will not return based on this one man's poor, prejudiced mind. I don't expect to pay $400+ on two nights accommodation to be treated like this.

  • Stayed March 2014, travelled with family
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Helpful?
3 Thank MSLove11312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveller19701, Owner at Voyager Apartments Taupo, responded to this review, 19 March 2014
Thank you for taking the time to Review your recent stay at Quest Taupo. Your feedback is important to us. The person you encountered at our reception when you checked in, is not part of our friendly reception team. I do apologise for this and can confirm that this situation will not arise again. The Quest Taupo reception team take great pride in offering our guests a friendly and efficient welcome. I am pleased, that aside from this initial experience, you enjoyed your stay with Quest Taupo and would hope that we would be able to demonstrate the Quest Taupo commitment to guest satisfaction, by welcoming you back at some stage in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Witham, United Kingdom
Level Contributor
526 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 19 January 2014

What a great surprise to find a two story, two bedroom apartment for our two nights. Fantastic venue, just lacked restaurant facilities & FREE wifi for longer than an hour or so to be perfect.

very spacious rooms, with two bathrooms, sunken bath & separate shower

  • Stayed January 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Graham P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveller19701, Owner at Voyager Apartments Taupo, responded to this review, 20 January 2014
Thanks for taking the time to review your recent stay with us at Quest Taupo. We always appreciate the feedback as this helps us provide the features and services our guests are looking for. Quest Taupo offers Self Catering Serviced Apartments, and as such offers an alternative to small and cramped hotel or motel rooms. Ideal for guests wanting more space closer in size to a small house, rather than on site restuarant and bars, all while being located close to entertainment and dining options in the Town Centre. We are always looking at ways of improving our WiFi services and as the service from our WiFi provider improves we are committed to passing these benefits on to our guests. We look forward to welcoming you back to Taupo sometime.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 January 2014 via mobile

We stayed at Quest Taupo in January 2014 as two couples.
The apartment was large with a good sized living room, dining table, large kitchen including dishwasher and a clothes washing machine/drier.
The apartment also included a covered car port with access to the unit. This was a good feature since we wanted to protect our hire car.

The cleaners did a good job and even came on the Sunday (without us asking) even though they normally only service the rooms Monday - Saturday. This was very good service.

The bedrooms were upstairs and had a interconnecting bathroom between them. The second bedroom did not have a window which made it very stuffy and poorly ventilated. I would not recommend couples to stay here together and the joint bathroom situation was a bit awkward, especially since only one of the bathroom doors locked. It would be suitable for families though.

The apartments were walking distance to the lake and a good pub. The rooms also had free wifi which was a nice feature. We also had the option of hiring the private spa at the sister hotel. Thankyou!

Stayed January 2014, travelled as a couple
Helpful?
Thank Sally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveller19701, Owner at Voyager Apartments Taupo, responded to this review, 13 January 2014
Thanks for taking the time to review your recent stay at Quest Taupo. The team at Quest Taupo are pleased you enjoyed your stay and would love to welcome you back in the future. To clarify, all bedrooms have opening windows or skylights for ventilation. The apartment you have described has an opening skylight. Our friendly team can assist with any questions you may have as to the features of our apartments, feel free to ask as we endeavour to make your stay as enjoyable as possible.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milan, Italy
Level Contributor
254 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 6 November 2013

We stayed one night here and then came back for another night, because:
- for a reasonable price (99 NZ dollars) we got a suite with a lot of room: one bedroom with a queen bed, another with a single bed, a living room and an extra small room. Maybe this was by chance, as we came in out of season, but still...
- the ladies at the reception have been very friendly: they allowed us to stay one hour more than the standard check out time; they gave us the key for the spa for the evening + early morning free of charge; etc.
- the motel is conveniently located at walking distance, both from the center and from the lake beach. Compared to other motels on the lakefront, you do not see the lake from your room (but even with other motels, you may get a room that has no window on the lake...) and you spend about 30% less

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank Sergio b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveller19701, Owner at Voyager Apartments Taupo, responded to this review, 9 November 2013
Thanks Sergio, for taking the time to provide your review.I am thrilled that you enjoyed your stay with us and hope to welcome you back at some stage in the future. All the best.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlisle, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 September 2013

Wonderful stay in spacious two bedroomed apartment with under apartment parking. Very comfortable, very well appointed, very friendly and helpful receptionist (not sure if was the owner). Taupo is a gorgeous place to stay, just wish we could have stayed longer. Would recommend anyone to stay here, great location, close to centre but very quiet

Room Tip: any of them!
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Fiona T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveller19701, Owner at Voyager Apartments Taupo, responded to this review, 8 September 2013
Thanks for taking your time to review Quest Taupo. We appreciate the feedback as this assists us to provide our guests with the best apartment accommodation experience available. Taupo is such a great place to enjoy the stunning scenery and great activities, so having a spacious self contained apartment to enjoy all this from will top any visit off, be that for work or play. Have a great holiday and the Quest Taupo team hope to welcome you back on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wgtn
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 July 2013

We had a lovely one night stay at the Quest having had a wonderful long weekend there 3 years ago. We wish we could've stayed another night in our luxurious unit. Free wifi, a nice welcome with complimentary biscuits/chocolates/tea/plunger coffee etc as well as friendly hosts who remembered us from last time. The unit had everything we needed and was clean and fresh. A most enjoyable stay - thank you!!

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gabby O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
traveller19701, Owner at Voyager Apartments Taupo, responded to this review, 19 July 2013
Thanks for taking the time to provide your review. Your feedback assists us to constantly strive improve our apartments and service to suit your needs so as to ensure your stay with us is relaxing and comfortable. We enjoy welcoming past guests back, and look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Voyager Apartments Taupo

Property: Voyager Apartments Taupo
Address: 9 Tui Street, Taupo 3330, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Taupo
#19 Luxury Hotel in Taupo
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Voyager Apartments Taupo 4*
Number of rooms: 16
Official Description (provided by the hotel):
Welcome to Voyager Apartments Taupo. We provide comfortably furnished accomodation consisting of various styled one bedroom, as well as two and three bedroom apartment accommodation that are available for all short and long-term accommodation requirements. We provide Sky TV 51+ Channels. Voyager Apartments Taupo offer self contained, fully serviced apartments style accommodation to guests as an excellent alternative to traditional motel or hotel accommodation in Taupo. Our Taupo apartments provide fully equipped kitchens, private laundry and a living room Voyager Apartments accommodation is located in Central Taupo and is within a 10 minute stroll of the popular Town Centre, Lake Taupo and the entrance to the Waikato River. Kitchen facilities provide guests with the option of preparing a meal within the apartment instead of eating out. A number of Supermarkets Are located within a 10 minute walk from the property. Voyager Apartments Taupo reception hours are 7am to 8pm Monday-Friday and 8am to 8pm Weekends and public holidays. Guest may still check in after these times with prior arrangement. ... more   less 
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Also Known As:
Quest Taupo Hotel Taupo
Quest Hotel Taupo

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