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“Excellent Reception Staff- slide highlight for kids”

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Taupo DeBretts Spa Resort
Ranked #4 of 34 Speciality Lodging in Taupo
Certificate of Excellence
GreenLeadersGold level
Palmerston North, New Zealand
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent Reception Staff- slide highlight for kids”
Reviewed 28 April 2014

We stayed two nights in a camper-van, I changed my mind after the first night requesting to be located closer to the ablution block and the reception staff were very accommodating. Atmosphere was pleasant and a tidy site including communal kitchen. Kids loved the pools and pillow.
Only downside would be the ablution block, was clean however found the middle shower and shower at the pool blocked.... Very dated but cleaned often, camp site was full first night and few showers available but somehow it was ok.
Would stay again but next time with an ensuite unit. Price is fair and found the price for the pools very cheap considering the amount of fun the girls had with the slide...hot pool very relaxing..

Room Tip: Ablution block dated if your not keen on sharing etc go for a room with an ensuite. Campsite 31 clos...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Ajplus3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, 1 May 2014
Kia Ora Ajplus3,

Thank you for your review for your recent stay with us, we are glad to hear the girls had a great time on the Dragon Slide and that you found the pools relaxing.

I have forwarded the shower issues to both maintenance teams, we are in the process of upgrading our facilities in the near future. We look forward to your next visit.

Warm Regards
Michelle
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Rating summary
  • Location
  • Sleep Quality
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  • Service
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (122)
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English first
Kula, Hawaii
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 April 2014

After 2 weeks of travel it was the final campsite before traveling home. It just seemed more like a Holiday Inn than a campsite. If you like rugged camping this may not be for you. My family loved it though. The little restaurant on site was very good and had reasonable prices for breakfast.

The site was very clean, nice bathrooms, showers, and kitchen. Nice gas grills to utilize. Campsites were a bit small but had some privacy. I could hear the street traffic from the site we were at.

The pools were enjoyable but for an extra fee and seemed a bit commercialized. They did have nice private pools that didnt cost anything extra. There was a fun slide my daughter loved & it was a zippy one for adults as well! Looked like a fun place for youngsters and families.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
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Helpful?
Thank CStars2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
83 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 April 2014 via mobile

Stayed for one night in cabin. Plenty of space for my daughter and I. Great that the hot pools are a short walk from site. Had great amenities in the park. Would stay here again. Get cheaper entry half price to hot pools if staying here otherwise it would be quite expensive to use the pools.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nygen14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, 1 May 2014
Hello Nygen14,

Thank you for taking the time to review our business, we are really happy to hear that you and your daughter enjoyed your stay with us with the added bonus of our mineral pools at a discounted rate.

Look forward to seeing you guys again.

Warm Regards
Michelle
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Gisborne, New Zealand
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 April 2014

Wow what a relaxed stay my family and I had at Taupo DeBretts, it was a last minute idea so we could only get one night but would have definitely stayed another few nights had i booked ahead. We stayed in a Deluxe Standard Cabin and found it had everything we needed, it was clean, modern, comfortable and warm. The ablutions block was very adequate with BBQ available for use and a large kitchen. We have a toddler and an infant so having the family shower room was very handy! The hot pools were so relaxing and fun for the whole family
I will be taking my family back here for sure although i will make sure i book in advance!!!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ngatai P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, 15 April 2014
Thanks for your review. Delighted to hear that you had a great stay and the family shower rooms were good for your family. Lucinda
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Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 April 2014

My heading says most of it. Friendly, helpful staff. Rooms are clean, beds comfy, nice cotton sheets. Great breakfasts available. Facilities clean. Great BBQ area. And to top it off have fantastic time in the pools with slides and play gear for the kids or the adults can enjoy a private hot soak. THE BEST. thanks Taupo DeBretts we'll be back!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JenniJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, 15 April 2014
Cheers for the review Jenni, be sure to spread the word to your Auckland friends about your stay with us. Lucinda
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East Sussex
Level Contributor
214 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 12 April 2014

We stayed for 4 nights in a campervan in April. The staff were very friendly at check in and the site we were allocated was excellent. The facilities are spotless and very well looked after. My mother also rented a cabin while we stayed, and that was also spotless and well maintained. The location of the camp is about 5 mins drive out of town. As you often find with these sights, it was a great way to meet other travelers on the road who are doing similar routes, and so we got some great travel tips and our kids had plenty of friends to play with from around the world within 5 mins of arriving. The sites themselves are very private, with well groomed trees and hedges around many of the sites. The pools were fantastic, with a really good waterslide for the kids, chlorinated pools to swim in and hot mineral pools to relax in. The kids had a blast, and we were able to relax while they played in a safe environment. All round a fantastic stay.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank SussexTravelBugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, 15 April 2014
Thanks for your detailed and fabulous review, sounds like you had a very nice 4 day stay in Taupo :-) Lucinda
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Edinburgh, United Kingdom
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 April 2014

Stayed here in 2007 and again in November and December 2013.
Great location , Clean facilities.
Wifi dreadful. They had recently changed Wifi system offering free connection. Only managed to get connected twice over a 14 night stay . Staff were very helpful in trying to resolve problem but demand for wifi seemed to be greater than system could cope with.
Facilities do need updating, toilet and showers were same as when we visited in 2007, a refurb is over due. Showers ran hot and cold, no consistency.
Staff very friendly.

Room Tip: Camp pitches, make sure it is level or likely to flood if rains
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank roundtheworld3009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, 15 April 2014
Thanks for taking the time to review us. Since your stay in December we have had several more antennas installed around the Holiday Park which our guests have really enjoyed. Our shower and toilet block is going to be upgraded this year so hopefully when we see you again you will be able to enjoy these amenities. Lucinda
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Additional Information about Taupo DeBretts Spa Resort

Property: Taupo DeBretts Spa Resort
Address: 76 Napier Road | PO Box 513, Taupo 3379, New Zealand
Phone Number:
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 34 Speciality Lodging in Taupo
Price Range (Based on Average Rates): £
Hotel Class:5 star — Taupo DeBretts Spa Resort 5*
Number of rooms: 36
Official Description (provided by the hotel):
Choose to stay ahead of the game with our awesome Luxury Accommodation - self contained villas, lodges and spa chalets, providing an indulgent escape and complete with panoramic lake and mountain views. Or stay true with our ever-popular Qualmark rated 5 Star Holiday Park accommodation - from camping to van sites, cabins and motels, all spacious and excellent value.We have pools,water playground,slides,big bouncing air pad,Day Spa,Cafe-the ultimate all-year-round relaxation and recreation destination! ... more   less 
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Also Known As:
Taupo Debretts Hotel Taupo

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