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“A nice surprise”

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Taupo DeBretts Spa Resort
Ranked #4 of 34 Speciality Lodging in Taupo
Certificate of Excellence
GreenLeadersGold level
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A nice surprise”
Reviewed 12 July 2014

We stayed in a bungalow in Taupo as a rest stop but really enjoyed our night here. The place was small but perfectly fine for one night. There is a kitchenette, queen bed, couch, two bunks, and a bathroom with parking right outside. You get a discount on the thermal spas which were really nice! I imagine this wouldn't be a great place to stay if you didnt have a car. Staff was helpful!

Stayed June 2014, travelled with friends
Helpful?
Thank 685kelliew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, 13 July 2014
Kia Ora 685kelliew,

Thank you for your review of your recent stay in our cabins, we're glad to hear that your enjoyed our facilities.

Warm Regards
Michellle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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681 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
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English first
Perth
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 July 2014

We stayed here for 4 nights in a cabin with our 2 little girls. It was a brilliant place to stay with kids. The place has a playground, big bouncy pillow, entertainment room and the hot springs. You get a 50% discount to the hot springs when you're staying there, so a 3 day family pass for us was $45, we were in everyday and had such a good time. Excellent value! It was cold (we were there for the snow though) but the cabin was heated, the water was hot, the wifi was fast, the staff were great. We even had a daily service to our cabin with new towels and sheets! The view over the lake to the mountains is incredible, I would definitely recommend this place and stay there again.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Becky W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, 13 July 2014
Hello Becky W,

Thanks for your delightful review of your recent stay here at Taupo DeBretts, Great to hear you and your family enjoyed our thermal complex. We look forward to your return.

Warm Regards
Michelle
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Brisbane, Australia
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 July 2014

I had previously stayed at this resort about 20 years ago and I must say, the place has changed!

This time we stayed in a Lake Villa, 2 bedroom. Cabin was nice, heating was more than adequate and the beds comfortable. The day we arrived was overcast with hail but the next morning we were presented with a beautiful view of Mt Ruapehu, covered in a fresh fall of snow overnight.

All staff were very friendly and helpful.

The resort offers free WiFi for guests, but in reality, it was far to slow to be useful. Trying to load a Tripadvisor web page would take four to five minutes and checking emails would constantly result in server timeout errors. We gave up after two hours of frustration.

One point that people should be aware of is that they do not book the cost of entry to the hot pools to your room. Not wanting to take valuables down there, we locked our wallets/purses in the room and headed to the pools, only to be told we needed to pay then and there. It was freezing cold, and luckily the girl at the Kiosk allowed us to swim if I promised to come back before closing time to settle the bill.

With the discounted entry, the cost for three of us to swim was $33, plus $45 for towels. $10 per towel is refunded once they are returned but be aware that you will need to hand over $78 for three people to enter the pool.

If you want to experience the thermal pools, you do not need to stay at DeBretts. We met others who were staying closer to town and were just coming up for a swim and a soak. The entry cost to the pools for "outsiders" is $22, rather than $11.

Room Tip: Lake Villas offer a pretty good view of the lake and the mountains in the distance.
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brett K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, 7 July 2014
Hello Brett K,

Thanks for your review of your recent stay at Taupo DeBretts Spa Resort. Great to hear you liked the villas, the views of the lake and mountains are superb.

Sorry to hear that the WiFi was not up to speed during your visit, the weather wasn't particularly helpful.

Often we have deals on our website or third party sites that include our mineral pools, all guests staying are offered half price on admission and our staff should have informed you on check-in, we apologise if this is was not the case.

Guests are allowed to take towels from the rooms if visiting the thermal complex, and an exchange of a fresh towel can be made at accommodation reception. We hope to see you again.

Warm Regards
Michelle
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Papamoa, New Zealand
Level 6 Contributor
172 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 29 June 2014

We stopped here over night and thought it was a very basic room, old but clean.
Parking great directly outside, the Hilton next door and if you wanted to eat their you can but much cheaper down town.
Apartment had everything,kitchen shower TV in room.
Just very outdated. A small grassed area out the back with a smaller deck.
On a plus their was a great place to relax in the thermal hot pools a short walk from room.
Great for kids to if you bring them. As a couple we enjoyed it, but thought the pools could of been in the price of room.

Room Tip: I think the better rooms are apartments closest to the Hilton.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daibach999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, 30 June 2014
Hello daibach999,
Thanks for taking the time to review your stay recently, great to hear you enjoyed our thermal complex.

We do have deals available on our website and third party sites that include entry into the mineral pools, otherwise all guest's get half price admission, which is a very generous rate for a thermal complex.

We are in the process of upgrading our motel units, this is apart of a continual plan to modernise and refresh existing accommodation throughout our holiday park. We hope to see you again.

Warm Regards
Michelle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 June 2014

I was originally a bit hesitant to stay here based on some reviews I had read but it was so nice to stay at.

Reception staff were really helpful for day trip information.

Our chalet was fantastic and had views of Lake Taupo. It could possibly have been better with more microwave containers as we only had one small bowl to use. Other than that the kitchen was well provided for.

The kids loved the jumping pillow.

The spa and pool area were adequate. The play area wasn't operational and the steps to the slide really hurt your feet to walk up so the kids didn't do that too often although they really liked the slide. There were chlorinated pools and a natural spring pool.

It is located sharing a driveway with the Hilton Hotel but you go off left to DeBretts.

I didn't want to leave!

Room Tip: Chalet 3 was nice. You got views of the lake out the front and the spa pool area out the back.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank megsmel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, 29 June 2014
Hello megsmel1

Thanks for reviewing Taupo DeBretts Spa Resort, we appreciate your feedback.

Great to hear the kids loved the bounce pillow, it's quite a popular feature with guests of all ages, we are delighted to hear your enjoyed our chalets, hope to see you again.

Regards
Michelle
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Auckland Region, New Zealand
Level 6 Contributor
179 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 21 June 2014

My wife, 2 kids and I stayed here for 3 nights at the end of May 2014. We had booked Lodge no 23. It was perfect for the 4 of us, with parking outside the lodge, a fully equipped kitchen, separate toilet and bathroom, a heat pump in the lounge and bedroom, heated kitchen and bathroom floors and a great view of the lake from the deck.

The resort is a short drive from the centre of Taupo and centrally positioned for the arterial routes north, south and east.

Staff were really friendly and there's a great little café with nice food and good coffee. We did feel the café kitchen closed a bit early and should be open till 8pm.

The hot springs, while a little dated, were a nice place to go on a cold winter afternoon. The room price included 3 days access to the pools. A nice touch.

The kids liked the playground and loved the giant air pad. What a great idea.

We had a great time and will definitely stay here next time we're in Taupo.

Room Tip: Lodge 23 was a great choice
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loyal-QPR-Fan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, 23 June 2014
Hello Loyal-QPR-Fan,

Thanks for taking the time to review your stay with us. Great to hear the kids liked the Air Pad and Playground. We are glad to hear that your accommodation meet your needs. Hope to see you guys again.

Michelle.
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Adelaide, Australia
Level 5 Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 June 2014

We traveled to Taupo & stayed here for 1 night only , and this was the only attraction we traveled to (located next to Hilton Hotel), we were very impressed with the pools, very nice, and the slide was one of my favorite LOL , I am 36 years old and still enjoyed this slide very much, felt like a kid that day ... great fun , highly recommended !

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank RubyEmeraldSapphire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeBretts-Taupo, Guest Relations Manager at Taupo DeBretts Spa Resort, responded to this review, 19 June 2014
Hello Vee555,

Thanks for your delightful review of Taupo DeBretts Spa Resort, we glad to hear you had a lot of fun on our dragon hydro slide and enjoyed our pools. we hope to see you again.

Regards
Michelle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Taupo DeBretts Spa Resort

Property: Taupo DeBretts Spa Resort
Address: 76 Napier Road | PO Box 513, Taupo 3379, New Zealand
Phone Number:
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 34 Speciality Lodging in Taupo
Price Range (Based on Average Rates): £
Hotel Class:5 star — Taupo DeBretts Spa Resort 5*
Number of rooms: 36
Official Description (provided by the hotel):
Choose to stay ahead of the game with our awesome Luxury Accommodation - self contained villas, lodges and spa chalets, providing an indulgent escape and complete with panoramic lake and mountain views. Or stay true with our ever-popular Qualmark rated 5 Star Holiday Park accommodation - from camping to van sites, cabins and motels, all spacious and excellent value.We have pools,water playground,slides,big bouncing air pad,Day Spa,Cafe-the ultimate all-year-round relaxation and recreation destination! ... more   less 
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Also Known As:
Taupo Debretts Hotel Taupo

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