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“Excellant”

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Colonial Lodge Motel
Ranked #41 of 69 Hotels in Taupo
Certificate of Excellence
Auckland Region, New Zealand
Level Contributor
111 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Excellant”
Reviewed 4 October 2013

This is a very comfortable motel on the lakeside in Taupo. It was a full house due to the Taupo Half Marathon . The rooms were spacious,well appointed and exceptionally clean. Despite the full house the rooms were cleaned v promptly the next day. Good tv with full range of Sky channels and v reasonably priced at $110...Taupo has always been an expensive place to stay.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wayne7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 reviews from our community

Traveller rating
    29
    12
    11
    2
    2
See reviews for
16
25
5
1
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 August 2013

While I wouldn't agree with the four star rating on this hotel (and maybe I just don't understand the system) I felt the price was over what it should of been. Granted, I am used to prices in the US and this particular hotel had more of a motel feel.
Positives: great support from the staff, Anthony was incredibly nice, helped me with bags, gave me some epsom salts for the great jetted BATHTUB (which are very hard to find in NZ) and the manager gave me a ride to the bus stop in the morning, the paint in the room was new, the little kitchenette was adequate and while the blow dryer did try to eat my hair, I appreciated it being a long barrel than short. There also was a washer and dryer available for use for free.

Negatives: while close to the lake (across the street) not so close to anything else, but within walking distance, the rooms have no view to speak of, the heater was inconsistent and (minor) the grouting along the bathtub needs to be replaced, it looks like the water might be causing damage to the wall behind. I didn't mind but some might find the lack of daily maid service an issue. I was on a ground floor and the room above me had small children who sounded like a pack of elephants on parade, so insulation not so great but they generally stopped their stampedes around 10ish.

Room Tip: I would stay on the second floor, my room on the first floor felt like a cave.
See more room tips
  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yogininja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Innkeeper_Taupo, Owner at Colonial Lodge Motel, responded to this review, 10 October 2013
Hello Polly.
Thank you for your review.
It has been difficult to write a response to you for variety of reasons.
1. Colonial Lodge Motel is not a Hotel nor is it advertised as such. Trip Advisor has us a B&B which is also incorrect as we are a Motel.
2. Our 4 Star Rating is under the Qualmark Rating Standards of New Zealand. These ratings are for our types of property are not the American or IATA International Rating system for Chain and/or Brand name properties.
3. We do not know what you paid your Agent but what we received was 40% below our normal rate which is the acceptable standard for our type of property in this region.
4. We attended to you request at 9 pm re the children up stairs as soon as you called us. The guest checked out the next morning instead of completing their stay.
We wish you well in your travels and hope you enjoyed the relaxing spa bath with the mineral salts that we offered after your hectic arrival problems with the walking from the bus stop.

Regards

Anthony and Noel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, Auckland, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2013

i'm not staying in this lodge but i want to say thank you to one of the senior receptionists that we met last night. Thanks for your hospitality when our car was out of battery. very warm customer service. :)

Stayed July 2013, travelled with friends
Helpful?
1 Thank Sa218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Colonial Lodge Motel

Property: Colonial Lodge Motel
Address: 134 Lake Terrace, Taupo 3330, New Zealand
Region: New Zealand > North Island > Waikato Region > Taupo District > Taupo
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Wheelchair access
Hotel Style:
Ranked #41 of 69 Hotels in Taupo
Price Range (Based on Average Rates): £
Hotel Class:4 star — Colonial Lodge Motel 4*
Number of rooms: 12
Official Description (provided by the hotel):
We are located opposite the main swimming beach just 1.3 Klms, a short pleasant stroll along the shores of beautiful Lake Taupo, to the main Shopping Centre, Restaurants and Vibrant Night Life. Our spacious Spa Studios, Family Studios, One Bedroom and Family Apartments are tastefully decorated and furnished for your comfort. Our Studios and Apartments are quiet, without any road noises, making them suitable for Corporate or Free Independent Travellers wishing to have a quiet nights rest. They have been built to capture the warm Sun in Winter and to keep cool during the Summer months. The main Swimming beach is opposite our front door and, from our BBQ Area and Picnic Tables, there are wonderful views of the 3 Volcanoes and all the splendour of the lake with yachts sailing, fishing boats and water sports. Come alone, with your partner, bring your family or friends and request an interconnecting room. Stay for a night or for a week. Stay here while on a Business Trip or for Pleasure and Relaxation. ... more   less 
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