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“TKD Group from Porirua”

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Bennett's Thermal Pools Motor Inn
Ranked #21 of 57 Hotels in Tauranga
Reviewed 28 July 2014

Thank you so much for making our stay memorable. We were so lucky to have great weather during our stay considering it is the middle of winter. The location was perfect as the venue for our competition was within walking distance of the motor inn.
From the moment we arrived we felt welcomed. At reception you were accommodating and gave us all the information we needed. (especially telling me which unit had the private spa pool. My mother is still upset she chose the unit without a spa pool). The rooms were clean and tidy and had that homely lived in feel that really suited us. In the past we would stay at a local marae. Sometime this would be too far away from the venue. All our kids have not experienced staying in a motor inn so this was a new experience for them. The trampoline, heated pool and private spa pool was a big hit with all, especially the kids. I myself would be in the the spa pool when I wake up in the morning and last out before going to bed.
On Saturday our group decided we would have a barbeque. with 35 of us it would have been difficult to cram everyone in one unit. We asked about using the barbeque and if the conference room was available at short notice. You said no problem. The conference room was cheap to hire and you supplied everything except the food of course. The conference room was the right size for our group. You said just stack up the dishes when we were done. Us adults were very pleased we did not have to do the dishes ourselves. Great night had by all.
It was a really great team bonding time as well. This proved successful for us having surpassed our medal haul from previous years.
To top off our stay, you had Mr Whippy ordered for another. It was hard keeping the kids away from the truck until the other group completed their orders. Thank you for letting us know.
Thank you for hosting our group. It was such a great trip. We were thinking of coming back up to Tauranga in a couple of years and hopefully stay with you again.

  • Stayed: July 2014, travelled with family
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1  Thank UncleFu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BennettsManagement, Owner at Bennett's Thermal Pools Motor Inn, responded to this reviewResponded 17 August 2014

We are very pleased you enjoyed your stay, all the teams that we host tend to become repeat guests for the reasons you pointed out. Thank you very much for the opportunity to host your group & we'll hopefully see you again in the future.
Kind regards
John

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64 - 70 of 106 reviews

Reviewed 23 June 2014

Our booking at Bennetts was last minute after an accomodation mix up. The motel was incredible as John arranged rooms for the 14 of us (2 adults and 12 high school volleyballers). The units were clean and well maintained. The pool was a big hit and the private thermal pool behind our unit was so relaxing. However the highlight of the motel were the owners, John, Erin, and their son, Quentin. Whatever we needed, they supplied. From using their industrial dryer for our uniforms to being invited in to the main kitchen to roast 3 chickens, our needs were met in a timely and gracious manner. Great location, great people, great price! I'd definitely choose to stay there again.

Room Tip: Ask for a room with a private thermal pool :-)
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  • Stayed: June 2014, travelled on business
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Thank Jblockh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BennettsManagement, Owner at Bennett's Thermal Pools Motor Inn, responded to this reviewResponded 24 June 2014

A thousand thanks for such an outstanding review, having guests such as yourselves really makes our job pretty easy and most enjoyable. As our complex continues it's refurbishment, ovens will be going into certain units for teams use, making catering too teams that much easier.
We'd love to host you again in the future.
Again many thanks Julie & have yourself a great rest of the year.
Regards
John

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Reviewed 1 June 2014

The unit was very clean but not very comfortable. No couch only 2 tub chairs which after a while were no good in which to relax. The hot tub still had sand in from previous occupants, never the less was lovely in which to soak. The bed had seen better days, one person turning over disturbed the other.
Some of the charges were surprising. We were charged $15 for our dogs to sleep on their own beds on the floor (the first time we have experienced this) maybe it was to clean up after their none existent mess (they didn't even leave one hair behind!). My husband accidently broke a side plate for which he was charged $5 (such a poor quality it shattered on the carpet!) Of course the money went in the owners back pocket with no receipt offered!

Room Tip: Ask to check the quality of the bed before accepting the room.
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  • Stayed: June 2014, travelled as a couple
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2  Thank Geordiegirl3300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BennettsManagement, Owner at Bennett's Thermal Pools Motor Inn, responded to this reviewResponded 4 June 2014

Hi there, As the manager I'm most distraught you stay wasn't a 100% but I would like to address your points, our thermal pools are drained after each guest leaves us, the sand you referred too is from our bore pump & is very fine almost like powder & hopefully does not affect our 'hot pool' experience.
The tub chairs are new & can be found in many motel around the country, I'm sorry you found them uncomfortable after some time in them. The bed in your unit was only a double and unfortunately not one of our new queens. Finally the charge for the broken plate is very much standard practice and is set out on our 'registration form' & I'm sure you wouldn't expect to break plates elsewhere and not pay for them?
Kind Regards
John

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Reviewed 7 May 2014

We loved the private thermal hot tub. It was nice and relaxing after a very busy day. The bed and pillows were very comfortable. The unit was clean and tidy. Bennetts Thermal Pools Motor Inn was in a great central location. Close to the City

  • Stayed: April 2014, travelled on business
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Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BennettsManagement, Owner at Bennett's Thermal Pools Motor Inn, responded to this reviewResponded 4 June 2014

Hi there, Thanks so much for your glowing review as we've just re-fibre glassed all our private hot pools to get them 'up to scratch' and are in the process of repainting all the little courtyards in which they sit.
Love to see you upon your next stay-over in Tauranga.
Kind Regards
John

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Reviewed 17 March 2014

Had 3 nights stay at this motel in order to attend a family reunion, which the informal day on Saturday was to be a BBQ around the pool area, till the rain and wind arrived. Our hosts did everything possible to make the event a success giving us access to their conference room and being very tolerant of the noise levels going into the night. The whole Motel had been booked out by the family and it is an ideal situation for the gatherings such as reunions.

  • Stayed: March 2014, travelled with family
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1  Thank nztravellersLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BennettsManagement, Owner at Bennett's Thermal Pools Motor Inn, responded to this reviewResponded 18 March 2014

Hi I must apologise for the weather I feel terrible for Jill the organizer but I think at the end of the day everyone enjoyed themselves, thanks for the kind review.
Kind regards
John

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Reviewed 5 February 2014 via mobile

For the price this place is very good _ mineral pools are basic but good. Swimming pool is really good. Very friendly staff and nothing is too much trouble for them. Beds are comfortable and road noise is bearable.

Stayed: February 2014, travelled with friends
Thank faroutfella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BennettsManagement, Owner at Bennett's Thermal Pools Motor Inn, responded to this reviewResponded 4 June 2014

Thanks kindly for taking the time to review us, we'd love you to come back & see our private hot pools now as we've just completed their refurbishment & they are now fantastic to chill out in & relax.
Kind Regards
John

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Reviewed 1 February 2014 via mobile

Has been many years since I have stayed here and the private courtyard pool is still as amazing as ever. Unit very clean and yes maybe a little dated but we love clean. Bed was so comfortable. Only downside we couldnt find the breakfast menus but we will be back too soak our aches away again.

Stayed: February 2014, travelled as a couple
1  Thank Pleasure_time
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BennettsManagement, Owner at Bennett's Thermal Pools Motor Inn, responded to this reviewResponded 3 February 2014

Hi there folks, I'm awfully sorry you were unable to locate our breakfast menu, they are to be found in the blue folder which should always be on the table of each unit, we also have them available on the front reception desk. On the flip side thanks so much for your comments on our clean units and are great thermal pool, we look forward to hosting you again upon your next visit to Tauranga.
Kind regards
John

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Additional Information about Bennett's Thermal Pools Motor Inn

Address: 2 Fifteenth Avenue | & Turrett rds.), Tauranga, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Tauranga
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 57 Hotels in Tauranga
Price Range: £72 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bennett's Thermal Pools Motor Inn 3*
Number of rooms: 22
Official Description (provided by the hotel):
Welcome to our Thermal pools Motor Inn where you can soak away your days travel in a 'private hot mineral pool', located right outside your bedroom door in your own private courtyard.Enjoy a stroll along the beach (across the road) or lounge around our large thermally heated pool.We are very centrally located for sports venues and 5 to 10 minutes drive away from downtown tauranga and the wonderfull Mount Maunganui surf beach. ... more   less 
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