Just really disappointing. On walking into a very quiet restaurant we were told where to sit from across the room from a waitress wearing a beanie and dressed like it was snowing inside. We were bought a pot of luke warm tea and then shown a menu, which we ordered 3 yum cha dishes from. Now waiting for food is not a problem, but we got 2 dishes 15 minutes after ordering and then the 3rd after we had finished our first 2. We chose to order a further 2 and got one with a black hair in the batter then waited another 10 minutes before deciding to leave before the last dish arrived. So in total 5 yum cha dishes took 1 hour to prepare and serve. We did not pat for the squid with the hair in the batter but we were charged for the dish that had not yet arrived. On the plus side the food we ate was very good. We used to frequent this restaurant quite often but will be looking for an alternative when next in Tauranga.
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