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“Not As Fantastic As It Seems” 2 of 5 bubbles
Review of Quest Tauranga

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Quest Tauranga
Ranked #19 of 57 Hotels in Tauranga
Whakatane, New Zealand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Not As Fantastic As It Seems”
2 of 5 bubbles Reviewed 13 February 2014

Stayed for 1 night with my husband. Although the location is fantastic it is close to town and a car park that is used by drunks all night, however I understand this is out of their control maybe sound proofing the rooms would be of help. When arrving the gentleman is so lovely and helpful. But in the room the chairs to the dining table and desk have a vinyl that is all peeling off. The jets in the spa bath did not work, and the bathroom was averagely cleaned. It was our first time staying however I don't think we will stay again and we would not recommend to others. Disappointing really. If you have a large vehicle I would not recommend the paid undercover parking as it is two floors down and extremely tight. The bed had a dip in the middle so unless you enjoy sleeping on top of each other all night that was stink too.

  • Stayed February 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Daniele C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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120 reviews from our community

Traveller rating
    36
    51
    17
    10
    6
See reviews for
27
49
7
20
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Melbourne, Australia
Level Contributor
135 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 3 February 2014

After our previous nights stay in a very average hotel in Taupo, this one came as a lovely surprise. A quite large multi storey building with the Quest apartments on the lower levels, our apartment had a nice balcony and a nice view of the town along with part of the bay.

Lots of room here - no poky motel or dingy bathrooms - all very good quality. Nice furnishings, quiet, good aircon, quality towels; very well presented. Walking distance of only a couple of minutes to a huge range of quality restaurants along the waterfront. Helpful chap on the reception desk on arrival but the checkout lady next morning seemed pretty disinterested in the whole process.

One bug - horrid entry to carpark underneath the building on a really steep slope and curve (the security shutter closed before our eyes before we could even reach it), but even having negotiated that your trouble isn't over with extremely tight ingress/egress for the entire carpark between levels - which shows in the thick paint marks left on the pillars and the thick black tyre marks on the kerbs by many others who have clearly failed the test. Don't try to get a large vehicle in this carpark.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David_and_Rose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 14 January 2014

I stayed her for 1 night with my wife. the location is accessible and in city center.

Rooms are really spacious and bed was so comfortable. Furniture in the room was really good and i love the washroom ( specifically the shower).

The staff was really helpful and assist us for the good restaurant.

Highly recommended and will definitely come again. :)

Room Tip: Room on the sea side is really good
See more room tips
  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RaviMorya4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
1 review
5 of 5 bubbles Reviewed 27 December 2013

Stayed in a studio for one night in December 2013. Wonderful welcoming staff and the room was just immaculately tidy and very clean. Very spacious and had everything we needed including our own washing machine in the room! The water pressure in the shower was perfect. This was my first time staying at a motel and i had an awesome experience!! Thanks Quest for the wonderful stay.

  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mere C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 December 2013

Stayed here for a night in December 2013. Had an excellent experience. Room was great. Staff were AMAZING!!! They went over and above to make sure we had a nice stay and were so friendly and helpful. Would definitely recommend to others and will return again.

  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TMNZ2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 3 December 2013

Up to Tauranga for a weekend away from Christchurch this well located clean spacious hotel was perfect and was just what we were looking for. We got a good rate for our spacious well equipped room with balcony. Very quiet.

Walking distance to main attractions, restaurants and the waterfront.

We had room with a spa bath and when we turned the jets on dirty water billowed out into the bath (I guess it's hard to clean in the jets?) but reception were most apologetic and intended to resolve the issue so all good :)

Friendly happy staff

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank minty_express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
barnoldswick
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 10 November 2013

After staying at Quest in Tauranga for three months, I feel very happy to give a glowing report.
The location of Quest is very good, very central, near the bus station, shops, cafes & resteraunts, but away from any noise, A very safe environment to stay.
The apartment was furnished very comfortably, lovely comfortable king sized bed, electric blanket if needed. Beautiful sheets & pillows. Table & chairs, desk, lots of wardrobe space, sky tv, radio, cd player.
Washer/dryer within your own apartment, ironing board/iron. Cooker, dish washer, fridge freezer, microwave, A very nice compact spa area. I was fortunate to have an apartment with a balcony & a sea view, which was the icing on the cake.
My grateful thanks, go to the Managers Duncan & Sally & their wonderful Reception staff Kelsey & Sam, a first class special Team, the welcome & service I received from them all was just amazing. I was made to feel part of a very happy Family, which I appreciated very much. Even though they were all busy, they always made time to have a chat with me, it was always service with a smile.. If anything needed to be a attended to within my Apartment it was done immediatelyl Thank you also to, Mercy & her team of lady cleaners who kept Quest immaculate.
Can't wait to make a return visit in February 2014.
Thank you for a memorable stay.

  • Stayed August 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jacqueline b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quest Tauranga

Property: Quest Tauranga
Address: 6 Durham Street, Tauranga 3110, New Zealand (Formerly Kingsview Resort & Towers)
Region: New Zealand > North Island > Bay of Plenty Region > Tauranga
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Suites Wheelchair access
Hotel Style:
Ranked #19 of 57 Hotels in Tauranga
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Quest Tauranga 4*
Number of rooms: 29
Official Description (provided by the hotel):
Quest Tauranga Serviced Apartments are located in the heart of Tauranga's exceptional shopping, dining and nightlife. Explore the fantastic boutique stores, cafes, restaurants and bars that line the surrounding streets. Quest Tauranga offers a mix of 29 studio, one, two and three bedroom self-contained serviced apartments with comfortable and modern furnishings and all the great services and amenities Quest is known for. Each apartment features a spacious living area, full kitchen, deluxe spa bath (except our two fully enabled wheel chair accessible apartments), comfortable king size beds, and wifi or broadband internet access. Whether you are in the Bay Of Plenty for business or leisure, Quest Tauranga invites you to enjoy the finest quality Tauranga accommodation in a perfect location and service of the highest standard. Whether you are looking for accommodation for One Night, One Week, One Month ; Quest Tauranga offers a unique "Home Away from Home" experience. Quest Tauranga's reception hours are 7.30Am to 7pm Monday-Friday and 8am to 4pm Weekends and public holidays. Guest may still check in after these times using our after hours check in service and call centre. Instructions for this can be found outside reception doors. Onsite secure car parking is available at an additional cost; however spaces are limited so please book in advance. ... more   less 
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