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“Excellent View”

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Copthorne Hotel Wellington Oriental Bay
Ranked #4 of 47 Hotels in Wellington
Certificate of Excellence
Reviewed 10 January 2014

We were thrilled with this hotel. It sits right on the Bay. We had a beautiful view. It was our 36th. anniversary. Our daughter tried to order a bottle of wine for us (from the US) but couldn't so the manager gave us 2 free drinks...a small thing but a sweet gesture. We ate dinner at the hotel on New Year's Eve. Each course contained a different wine. The food was great and the value reasonable.

Room Tip: The bay view is well worth it. Pick a room as high up as possible.
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  • Stayed: January 2014, travelled as a couple
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Thank jjohne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded 22 January 2014

Dear jjohne Many thanks for contributing your review and I am pleased to read you enjoyed your last meal of 2013 with us!

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1,101 - 1,107 of 1,608 reviews

Reviewed 10 January 2014

Great location, within walking distance to Cuba St and the City Centre. You get great views over Oriental Bay and can see the big cruise ships slowly make their way in and out of the port. To me the main attraction is location, some really good eateries within walking distance, the duty manager is well informed and can point you to the type of cuisine you are looking for.
The room are your standard layout, small desk, good size bathroom and shower, no bath tub ( dint know about you but I really hate showers over bath tubs !! ).
Small balcony with no sitting, but in our trip it was blowing a gale so would nit have sat out there even if there was! One point I will make wind normally blows straight onto this hotel and during the night the wind whistles through the windows which if you are a light sleeper will wake you.
On a negative we had breakfast just once here and found most of the food was very cold, we never experienced such cold buffet style breakfast, especially when pork is concerned, we did mention it and was told that it was the people leaving the lids open , but we never saw that and I don't think they understood it is their responsibility to serve meat at least 60 degrees. We never are the cooked food but they still charged us for it.
We have booked to go back on our return to the North Island prior to flying out so no ill feelings with them, but I will not eat here.

Stayed: January 2014, travelled as a couple
Thank IslandHopperQLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded 22 January 2014

Dear IslandHopperQLD I read your informative review with interest, many thanks for taking the time to cover all aspects of your stay. We have reviewed our breakfast operation thoroughly following your comments. And I am glad you chose to return to our wonderful location.

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Reviewed 9 January 2014

Very convenient to downtown, the Te Papa museum and the waterfront. Nice scenery if you have a harbor view. The rooms however are quite small and no better than average. The staff was helpful in some areas but not so much in others. The overall feel and cleanliness was no better than average but the major disappointment was the breakfast - it was terrible and the management should be ashamed of itself for even presenting such a disgrace. No thanks, and never again.

Room Tip: If you must stay here, ask for a harbor view.
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  • Stayed: November 2013, travelled as a couple
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Thank Kent-Debbie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded 22 January 2014

Dear Kent-Debbie E Thank you for your interesting and informative review. We do indeed have wonderful harbour views and the upgrade to these rooms are worth it. I read with disappointment that we only average for some aspects during your stay and especially breakfast. You can rest assured we have discussed your observations and implemented positive change.

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Reviewed 7 January 2014

Hotel nothing fancy, but clean. Walk to attractions not bad if weather is ok. Too long if weather isn't ok. We had a medical emergency and the staff was very helpful in getting us a taxi and recommending an Urgent care center. Restaurant average with gourmet type food. 6 on scale of 10. Breakfast a 5.

Room Tip: Harbor side
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  • Stayed: October 2013, travelled as a couple
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Thank oldandiknowit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded 22 January 2014

Dear oldandiknowit Thank you for taking the time to share your views about our hotel and your overall stay. It is disappointing to read your experience in the restaurant was not 10 out 10 and only 6 and 5. I hope you can return one day for us to redeem ourselves with a memorable experience that is outstanding and more worthy of a higher score.

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Reviewed 6 January 2014

Great location next to Te Papa museum. Great harbor views. Nice room, comfy bed. Everything is nice here. $25 for the car park per day was a little pricey though. The staff were very professional and helpful. Unfortunately the same cannot be said for our house keeper who did a poor job of cleaning and restocking our room. If they know that nobody will quality check their work they will do so. The 7th floor bar served finger food and you could really smell the deep fry all the way to the 10th floor. Recommended!

  • Stayed: December 2013, travelled as a couple
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Thank hotelreview77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded 22 January 2014

Dear hotelreview77 Thank you for your informative review with both positive and negative comments. We will be sure to review our housekeeping practices as we are always striving towards perfection in this area. I hope I can welcome you again one day in the future.

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Reviewed 4 January 2014

Nicely refurbished standard room. Pay more for harbour view if wanted. $25 per night for self parking might be justified in CBD but given difficult one-way in out and narrow parks.... Bad feature is to see 2 Hotel cars in guest parks each night and on one night overflow park also full. Finally in when one of their reps went home! However fee deducted on complaint at checkout but this not acceptable practice in most hotels.

Stayed: December 2013, travelled as a couple
Thank Stayflyeat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded 22 January 2014

Dear Stayflyea Many thanks for your review. I am pleased you enjoyed the room. The car parking is not the most spacious but we do offer valet parking as part of the charge to alleviate the need to negotiate the car park.

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Reviewed 4 January 2014

Great location and great for a family. Our room layout was good by having the bathroom between the main area and the kids area. Having a pool helps to entertain the kids. Thanks for the excellent service too.

  • Stayed: December 2013, travelled with family
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Thank SandyLG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ken O, General Manager at Copthorne Hotel Wellington Oriental Bay, responded to this reviewResponded 22 January 2014

Dear SandiLG I am pleased you and your family had a great stay. I look forward to you returning in the future. Thank you for your review.

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Additional Information about Copthorne Hotel Wellington Oriental Bay

Address: 100 Oriental Parade | Oriental Bay, Wellington 6011, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Wellington
#5 Family Hotel in Wellington
#6 Romantic Hotel in Wellington
#6 Business Hotel in Wellington
Price Range: £87 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Copthorne Hotel Wellington Oriental Bay 4.5*
Number of rooms: 118
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Also Known As:
Copthorne Hotel Wellington

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