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“good experience”
Review of Bay Plaza Hotel

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Bay Plaza Hotel
Ranked #37 of 46 Hotels in Wellington
Auckland New Zealand
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“good experience”
Reviewed 27 August 2013

I found the location of this hotel probably the best of all the hotels I have stayed in in Wellington, the rooms were very tidy and clean, service was very good and the view was lovely. We woke up to the sun shining in our window each morning and our overall experience was extremely pleasant. We did not eat in the dining room or use any of the amenities, however we found our experience excellent, the car parking extremely convenient, value very good and would not hesitate to stay here again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank babyboomer2ndOE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review, 28 August 2013
Good afternoon,
Thank you for your excellent feedback regarding your recent stay at the Bay Plaza Hotel.
We are fortunate to have a fantastic central city location and rooms with stunning views.
We have a great team at the Bay Plaza and it is great to read all your needs were met.
We look forward to welcoming you back to Bay Plaza Hotel when you next visit Wellington city.
Regards
Eileen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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375 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (121)
Date | Rating
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English first
Palmerston North, New Zealand
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 17 August 2013

This hotel is nothing flash but offers excellent value with a fab view and location. We were going to a function around the bay so for us this was this was some where nearby. This hotel also has plenty of car parking. We looked at a few other places on line but none could get any where near this for value. We booked there bed and breakfast package as it was such a good price. Check in was nice and simple. The room was a decent size but dated, although every thing worked and was clean and tidy. The room also contained everything we needed. The bed was comfortable and considering how close to the city this is there was very little noise. We had a couple of drinks at there happy hour before going out. Breakfast was just great. Cereal, toast, and bacon and eggs. Check out was easy and all priced as quoted.

Room Tip: Ask for a room with a harbour view.
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phillip B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review, 20 August 2013
Good afternoon Philip

We very much appreciate your comments regarding your stay at the Bay Plaza Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
We are fortunate to have a great central city location, with excellent views, and we look forward to welcoming you again as a guest at the Bay Plaza Hotel when you next visit Wellington city.
Regards
Eileen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
61 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 August 2013

I booked a room here once I'd filled out a 'Stay 10 Get One Free' card, so because I paid nothing for my stay my review should be read in this light. Limited nights were available - the weekdays were mostly off-limits. The hotel is old as others have said, but room and bathroom were clean, it was nice to look out on Wellington city from a higher floor, and a range of room facilities were provided. One of the staff in particular was helpful when I woke up to a flat tyre on my car. A generally comfortable wee getaway. Can't really complain when you get the night for nothing!

  • Stayed June 2013, travelled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ranui T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review, 5 August 2013
Good afternoon,
Thank you for taking valuable time to give us your feedback. We are pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking.
We look forward to another opportunity to welcoming you again soon to the Bay Plaza Hotel. Please contact us directly on our website and we will take care of your reservation personally.
Regards

Eileen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Plymouth, New Zealand
Level Contributor
129 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 2 August 2013

Excellent location, with great views of Oriental Bay and Wellington CBD, directly behind large New World supermarket and adjacent to the entrance of Courtney Place.
Hotel has had a facelift in the bedrooms but would benefit from a more in depth refurb.
Prices for accommodation is fair and as an additional bonus Receptionist offered on checking in a reduced price full breakfast. This makes the overnight stay with breakfast very good value.
The stand out features that would have me rebook are the exceptionally welcoming and friendly staff, who offered assistance with sight seeing, map provision and suggestions for eating out. In addition the location, price and cleanliness of the bedrooms.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review, 5 August 2013
Good afternoon,
Thank you for this fantastic feedback. Our guests often tell us how helpful it is to read past guests' reviews before booking their own visits. I am sure your review will encourage them to stay at Bay Plaza Hotel Wellington!
Thank you again for sharing your experience with us and I look forward to welcoming you again soon, to our central Wellington hotel.
Regards
Eileen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Napier, New Zealand
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 July 2013

We were using a shop a docket and have used these before and had no problems. the room was meant to be worth $279 but we paid $89. What?!? I wouldn't pay $65.

This place was old and dirty. The only saving grace was the staff were friendly enough. I would not eat there.

There was a party on our floor which took over an hour to "clear out". Not the fault of the hotel, but reflected on the experience.

Our fridge was on at the wall but turned off inside, so all our food for the next day was off by morning. This was discounted from our bill - free car parking $18.

As I said, the staff were friendly enough, I chatted at length with the duty manager and she was very pleasant

Room Tip: Don't, Don't
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review, 17 July 2013
Good afternoon Greg,
Thank you for your feedback regarding your recent stay with us at Bay Plaza Hotel.
We appreciate that you took the time to leave this comment It will certainly help other travelers choose our mid-range value for money hotel in the heart of Wellington, with great views and handy location.
It is a shame that your opinion of our accommodation was not what you would have liked. We are a popular mid range value for money hotel in the heart of Wellington city, and we have a great team at the Bay, who pride themselves on their customer service.
Once again thank you for your feedback.
Regards
Eileen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Wellington hotels

Marietta
Level Contributor
76 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 June 2013

The view from the Bay Plaza was excellent and it was quite serviceable for the money. However, the staff were remarkably without knowledge of (or disinterested in) the surrounding area and were unable to answer many basic questions about locations or drive times and made little effort to find the answers they were unable to readily supply (which, with limited internet access, makes responsive and helpful hotel staff all the more important). The breakfast buffet was average-to-good (and the muesli was superior) but they had hard butter, which is such a shame in a country that has the best butter in the world. The bar was fairly well stocked but the chairs in the bar lounge were ridiculously uncomfortable. Our room was very warm but I was actually quite grateful for that since it was winter and NZ folks seem to like it colder indoors than I do. The duty manager was fairly nice but seemed a bit too introverted for the work. The car park was convenient and, expectedly, came at an extra charge ($16NZD/day, as I recall). The internet was average (read: no such thing as unlimited free access, even at throttled speeds) for NZ as well but buying a drink at the bar gets you 30 minutes and that was a nice benefit. As others have mentioned, it's overdue for an update (and that's probably why it's so economical) but is conveniently located. The Te Papa museum, the beautiful renovated Embassy movie theater (and other) and the excellent Zibibbo restaurant (and others) are all within a few block walking distance. All in all, a perfectly acceptable and we were happy with our choice of a three-night stay, with three breakfasts and parking all for under $500.

Room Tip: Get a room with a view of the bay and you'll be happy. Otherwise, there's not as much to re...
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebinga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review, 17 July 2013
Good afternoon,

Thank you for your feedback regarding your recent stay with us at the Bay Plaza Hotel. I am disappointed that the hotel did not live up to your expectations.
We are fortunate to have a fantastic central city location and rooms with stunning views.
We have a great team at the Bay Plaza and it is disappointing to read your comments about the knowledge of the staff you were in contact with during your staff, as we pride ourselves in our customer service.
Once again thank you for your feedback.
Regards
Eileen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
84 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 29 June 2013 via mobile

I purchased on a deal and paid via hotels.com for just over $100 it is great value. Massive rooms - really good view, clean, friendly and conveniently close to courtenay place. It's an old hotel but great value - if you buy at the right price it's worth it.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trish M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bay Plaza H, General Manager at Bay Plaza Hotel, responded to this review, 17 July 2013
Good afternoon Trish,

Thank you for your excellent feedback regarding your recent stay at the Bay Plaza Hotel.
We are fortunate to have a fantastic central city location and rooms with stunning views.
We have a great team at the Bay Plaza and it is great to read all your needs were met.
We look forward to welcoming you back to Bay Plaza Hotel when you next visit Wellington city.
Regards
Eileen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bay Plaza Hotel

Property: Bay Plaza Hotel
Address: 40 Oriental Parade | PO Box 9470, Wellington 6141, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Restaurant Room Service Suites
Hotel Style:
Ranked #37 of 46 Hotels in Wellington
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Bay Plaza Hotel 3.5*
Number of rooms: 75
Official Description (provided by the hotel):
Located on Wellington's exclusive Oriental Parade, the Bay Plaza Hotel is affordable quality accommodation offering harbour and city views in perfect proximity to the Capital's vibrant city centre and superb leisure activities to experience and explore. Te Papa Museum and Courtenay Place 2/5 minutes walk from the hotel. ... more   less 
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Also Known As:
Bay Plaza Wellington
Wellington Bay Plaza

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