Stayed here on a business trip last week. The hotel is located centrally and has an easy access to lambton quay. The room was big and clean. Bathroom is a bit dated with the shower bath combo in one (with shower curtain) which I am not a fan of. The bed was very comfortable. Room was a bit cold and heater did not work but staff brought a portable heater and the room heater was fixed the next day,
Service at the lobby was excellent. Staff in the whitbys restaurant were also very friendly and accommodating. The buffet breakfast and dinner was good. They had a variety of vegetarian options.
The gym is quite small for the size/ occupancy of the hotel . Only 4 cardio machines. You have to be early or there at the right time to get a machine.
I had a few treatments at the recent award winning spa in the hotel. The body wrap I had was excellent but would not do the copper bath again. The water was too hot for me and i did not find this relaxing-but that was my personal feeling. the copper bath is suppose to be healing and the bath looks very inviting and appealing therefore i really was excited to try it.The service at the spa was great but found the manager to be rushing at times as she was at the counter,answering the phone, - multi tasking and felt a bit rushed when talking with her. Other than that the spa treatments were great and the therapists were very professional.
I visited the intercontinental hotel which is located on the street parallel to lambton quay and not far from the grand chancellor as I hold the ambassador card. We looked at the club rooms there for a weekend getaway for our next trip but was quite disappointed, the room is very dated - and in comparison with the grand chancellor , I'd probably stay at the grand chancellor considering value for money at the grand chancellor.
- Official Description (provided by the hotel):
- The James Cook Hotel Grand Chancellor is located in the heart of Wellington City and features a unique thoroughfare between the leading retail district of Lambton Quay and business hub of The Terrace. The hotel features 268 accommodation rooms, two restaurants and bars, and a complimentary in-house gymnasium. High-speed internet connectivity is available throughout the hotel and the exclusive 26th floor Club Lounge offers the pinnacle of executive comfort with complimentary full buffet breakfasts, evening bar service and a business centre with spectacular harbour views. For meetings and events, the Hotel has a diverse selection of eight meeting and conference rooms, catering for up to 350 delegates. The entire conference floor and Whitby's Restaurant can also be utilised for large events and tradeshows for up to 600 guests. The hotel offers fresh, modern facilities along with a state of the art sound system. The dedicated Functions team are on hand to provide advice, information and ideas along with professional and friendly assistance. Experience the highest standards of service at Wellington's definitive accommodation and conference venue; the James Cook Hotel Grand Chancellor. ... more less
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- Also Known As:
- James Cook Wellington