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QT Museum Wellington
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Reviews (1,882)
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All reviewshippopotamus restaurantte papaart collectiongreat arthuge bathacross the roadapartment roomespresso machinerain showerpublic areasnew zealandharbour viewmini barwasher dryercourtney placecourtenay placelocation is great
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Reviewed 20 December 2013

The receptionist had no record of my booking on the computer and after 20 odd minutes she found a slip of paper out the back. On the arrival form i ticked the box requesting a paper in the morning.It didn't arrive.Room average, won't stay again.The foyer attractive and interesting but rooms not so.

  • Stayed: December 2013, travelled solo
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Thank newzealander44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
museumh, Owner at QT Museum Wellington, responded to this reviewResponded 22 December 2013

That's bad! Please call me and I'll see what I can do to set things right. We don't want to lose any of our customers for reasons that can be fixed.

I know from my own experience of Hotels, if the initial experience is negative, its all uphill from then on.

Chris Parkin 021459146

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Reviewed 16 December 2013

We stayed in the apartment section of this hotel for three nights. Our room was spacious, well furnished and quiet. We used the kitchenette only for breakfasts but it was nicely equipped. As the Hotel is across the street from the museum and close to many restaurants and other attractions, we dropped our rental car and walked. Our room came equipped with a washer/dryer as a single machine. My only caution is that if you are planning on doing laundry, know how to make the machine work so the clothes come out dry but not shrunk. (A skill we have yet to master).

  • Stayed: November 2013, travelled as a couple
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1  Thank Dryside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2013

rooms were large and clean one savior was the concierge on duty went over the top to help us
we didnt eat in their restaurant,breakfast was average hotel is situated on a busy one way road difficult to find the entrance, but is near to all the shops and cafes,had a good visit to the Karori wild life sanctuary and cable car ride

  • Stayed: November 2013, travelled as a couple
    • Value
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Thank ianHenham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
museumh, Owner at QT Museum Wellington, responded to this reviewResponded 14 December 2013

The first part of your review is missing so not sure of your concerns. Wellington is such a great walker's town. Everything you want within a few minutes at most. There are at least 50 restaurants within walking distance of the hotel, and I am always happy to make recommendations.
My Restaurant, Hippopotamus, is at the more pricey end of the market, but was recently judged the best specialty (French) restaurant in New Zealand.
Chris Parkin 021 459146

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Reviewed 11 December 2013

A wonderful place to spend 3 days in Wellington - the location was superb by the harbour and opposite the Te Papa museum.
If you were needing time in the CBD, the distance was a slight challenge but the city isn't big enough for this to be a major problem.
The first impact was stunning - the art work captivated you immediately - you realised somebody had put so much personal emotion and creativity into it - this was definitely not a bland corporate type hotel.
Not sure about all the rooms - we had a suite facing the harbour and this is certainly an advantage.
Lots of problems which would irritate me in any other hotel.
The hotel markets a "marriage" of the chef and sommelier in the restaurant - unfortunately we had the sous chef on our night at Hippopotamus and the sommelier has moved onto Auckland.
Had a shock one morning when I was changing for the day and turned around to find a couple of cleaners at our windows - think we should be told when this happens.
The credit card charges can be an issue given that is how most international travellers pay.
Although I normally object to Wi-Fi charges, he charges here were more reasonable than most - paid $24 for 3 days.
However, I moved on from these irritants and thoroughly enjoyed a wonderful hotel.

Stayed: December 2013, travelled as a couple
Thank RonWamberal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
museumh, Owner at QT Museum Wellington, responded to this reviewResponded 14 December 2013

Great review. I love it when reviewers consider the whole picture, rather than just concentrating on a few niggles. I have yet to find an hotel anywhere in the world which is faultless. We are of course trying, and have just commenced a major refurbishment of our older rooms.
Not sure if you tried our GYM, and LAP POOL, but we find many of our business travelers appreciate these facilities. Also the travelers KITCHENS in our studios and suites.
Thanks again, and hope to see you again.
Chris parkin 021459146

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Reviewed 10 December 2013

We just had on night in this hotel but the room was large and the beds very comfortable. The location on the front is good and easy to find but the surrounding walkable distance restaurants were not anything special. We probably would have been better eating in the hotel restaurant. The decor in the public area of the hotel is amazing if not slightly overpowering and that's all I'm going to say!

Stayed: December 2013, travelled with family
Thank Maureen F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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