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“Luxury, albiet tired”

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QT Museum Wellington
Ranked #5 of 46 Hotels in Wellington
Certificate of Excellence
Reviewed 8 January 2014

We decided to treat ourselves, and booked the best suite available - Park Terrace Suite.

It was a good size, comfortable furnishings, but the disappointment was the wear and tear of the fabrics, curtains, carpets. About 2 years past best presentation.

The views were lovely, but with TePapa in front, limits the city and harbour views. And Oriental bay is blocked by the Capital Apartments.

We had issues with the ovens - but fixed within half hour.
Air cond broke down for 3 days, in the middle of summer. And took 3 complaints and a demand to see the Manager personally to get it addressed on day 4. Management did extend a goodwill credit..... gratefully excepted, but we did have to spend the hot afternoons out of the fuly glassed apartment, as one of the main balcony doors had NO key.

Museum Hotel is a favourite of ours: Given the nightly cost of the "Suite" , I do not see the value in this tired (but huge) apartment. The 1 bedroom apartments in the back building are much newer and better presented.
Suggestion: Save on nightly accommodation, and dine at Hippopotamus (onsite 5* French restaurant) instead.

Room Tip: high floor for views INTERNET: do not pay for Hotel internet (yep they still charge....) stand on...
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  • Stayed: December 2013, travelled as a couple
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1  Thank GooseGirl555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,004 - 1,010 of 1,670 reviews

Reviewed 8 January 2014

I stayed here for work in a standard room. The hotel lobby areas certainly promise a lot but the room I got was really depressing. Dark furnishings, quite old, and a feeling of gloom pervaded. I saw other nicer areas of the hotel but I had got a discount rate so I guess should have expected a poorer quality room but it was still a disappointment. The reception staff member was unfriendly, never smiled or made any attempt to be friendly. This added to the sense of doom and gloom I experienced during the stay.

Room Tip: pay for a really good room - don't get a cheap deal as they give you the worst room in the hotel
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  • Stayed: December 2013, travelled on business
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1  Thank bianca5699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
museumh, Owner at QT Museum Wellington, responded to this reviewResponded 21 January 2014

We have started a major room refurbishment program, which will see all of our Hotel rooms substantially changed by the middle of this year. They look wonderful, and are very much in keeping with the design/art theme generally presented in the Hotel. Please make a point of asking for a redecorated room for your next stay.
I hope you took time out to enjoy our Pool and Gym, and perhaps you also made the Sunday market across the road. It's wonderful!
Chris Parkin 021 459146

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2014

My wife and I stayed at the hotel for 5 days in early January 2014. The hotel is very well placed for the traveller. Set in Wellington Central it is walking distance from the waterfront and across the road from The Museun of New Zealand, Te Papa.

The hotel has a beautiful art theme and I was pleasantly surprised to see several motorcycles displayed in the foyer (Owners). The hotel is very well appointed, comfortable (rooms are quiet) and has a great restaurant. Service is great and nothing seems to be a problem.

We will certainly stay there again.

Room Tip: The Apartments were great. Our room had a functional kitchen with washing machine.
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  • Stayed: January 2014, travelled with family
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1  Thank Hillhead12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2014

I have stayed at a few hotels and this one is the best so far for the value, standard and quality. The reception and hotel staff acted professionally which made the stay more valuable. I've paid huge rates in the past to try and get what I got from here at a more reasonable price...
My friend visits Wellys regularly and only stays here. She has always recommended it so we decided to try it. Now, if visiting Wellington again...we will now only stay here!
The Museum Hotel in Wellington is absolutely Wellington!!

  • Stayed: December 2013, travelled as a couple
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Thank FranklinWalker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2014

Visually stunning hotel with a great bar for the evening which makes you feel you want to dress up. Unusual for NZ. Gorgeous rooms and pool and very central. Staff very helpful..... would recommend staying here, especially if you are touring and fancy a bit of luxury :-)

  • Stayed: November 2013, travelled with family
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Thank JYN2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2014

Spent 2 nights on the last leg of a drive from Auckland. Great feel to the place. The room (Executive Suite) was spacious, well appointed and spotless. The espresso machine is a very nice touch. Will definitely be back again.

  • Stayed: December 2013, travelled as a couple
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Thank Warwick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
museumh, Owner at QT Museum Wellington, responded to this reviewResponded 7 January 2014

Next time you stay, we will have more room choice for you as our refurbishment program moves along. All of the rooms in the older part of the Hotel are undergoing refurbishment, and the initial results are stunning. Very design oriented to go with the art theme and decor of the rest of the Hotel.
Thanks for takings the time to post a review.
Chris Parkin 021 459146.

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Reviewed 5 January 2014

stayed for nearly two weeks when we were relocating back to Wellington from overseas (cost on work)...great location, great rooms, great black out curtains for awesome sleeps! lovely restaurant with nice artwork throughout and friendly staff. rooms pretty quiet if the neighbours are not partying in the city! The spa and gym both too small for a 4-5 star hotel. not sure i would want to pay the full rate for such a long time but would be a nice hotel for a getaway couples wknd.

  • Stayed: June 2013, travelled as a couple
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Thank Russ.metge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about QT Museum Wellington

Address: 90 Cable Street | Te Aro, Wellington 6011, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Wellington
#5 Family Hotel in Wellington
#5 Luxury Hotel in Wellington
#7 Business Hotel in Wellington
#8 Romantic Hotel in Wellington
Price Range: £116 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — QT Museum Wellington 5*
Number of rooms: 163
Official Description (provided by the hotel):
Immerse yourself in a fascinating fusion of high and low-brow art as you explore the creative depths of one of New Zealand's most eccentric art collections set in the country's Coolest Little Capital. QT Museum Wellington is both a backdrop and an active muse. This hotel is where those in the know come to create and hunt for a taste of the avant-garde, all while indulging in their most creative selves. Sitting harbourside in the heart of Wellington's cultural hub this creative haven and design driven hotel indulges you in cool luxury, including acclaimed French inspired dining at Hippopotamus. Art, design, curiosities and a dash of the absurd - QT Museum Wellington. ... more   less 
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Also Known As:
Museum Hotel Wellington

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