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“Comfort and convenience”
Review of Novotel Wellington

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Novotel Wellington
Ranked #11 of 47 Hotels in Wellington
GreenLeadersSilver level
Reviewed 12 May 2013

Our 7 day stay here was very comfortable. Service was excellent and they dealt with our many enquiries swiftly and politely. The lower exit to the buses, shops, and quay is easy and convenient when you know how to get there. We didn't ask and had to climb steep hill! Close to city centre and within walking of most things. There is very good free wi-fi in the foyer but you have to wait occasionally and it times out so save your e-mails as you type them.

  • Stayed: March 2013, travelled as a couple
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Thank Collumbell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelWellington, General Manager at Novotel Wellington, responded to this reviewResponded 14 May 2013

Dear Collumbell,
Thank you for taking the time to post such great feedback following your recent stay with us. We hope to see you back again in the near future.
Regards
Philip Hilton
General Manager

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1,201 - 1,207 of 2,066 reviews

Reviewed 10 May 2013

Great proximity and location with easy access to Lampton Quay. Very close to entertainment areas and in walking distance to shops and restaurants. Comfortable stay but nothing too flashy. Enjoyed it though and very good service.

  • Stayed: May 2013, travelled with family
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Review collected in partnership with Accorhotels.com
Thank 715Mike715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelWellington, General Manager at Novotel Wellington, responded to this reviewResponded 12 May 2013

Dear 715Mike715,
Thank you for providing us with your feedback. It was pleasing to read you enjoyed your time with us and were able to take advantage of our central city location. We look forward to welcoming you back again in the near future.
Regards
Philip Hilton
General Manager

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Reviewed 9 May 2013

We found the hotel to be very friendly and clean & tidy. It is located in a very handy location for looking around inner Wellington and close to bus services. The rooms were well set out and seemed to have everything that we needed. We would look at staying there again when we are ever in Wellington again.

  • Stayed: May 2013, travelled with family
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Review collected in partnership with Accorhotels.com
Thank PJCAkaroa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelWellington, General Manager at Novotel Wellington, responded to this reviewResponded 12 May 2013

Dear PJCAkaroa,
Thank you for taking the time to post your feedback on the hotel. It was great to read you enjoyed your time with us and we hope to see you again soon.
Regards
Philip Hilton
General Manager

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Reviewed 8 May 2013

Up on the Terrace getting around Wellington was a breeze with pretty much all the city based attractions in walking distance. The Novotel is pretty much the standard design with modern furnishings a soft bed and choice of pillows.

Staff were friendly and helpful especially when we turned up late at night, looking for a food top up.

The only complaint was the wifi costs, as otherwise mentioned, but there were other choices available for far less in the room and around the city itself. Overall an easy place to stay in comfortable rooms.

  • Stayed: May 2013, travelled as a couple
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Thank lowie11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelWellington, General Manager at Novotel Wellington, responded to this reviewResponded 9 May 2013

Dear Lowie11,
Thank you for taking the time to provide us with your feedback. We very much appreciate the comments you made and we hope to see you again in the near future.
Regards
Philip Hilton
General Manager

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Reviewed 8 May 2013

This is all you expect from Novotel. Rooms here are modern and clean and well presented, without being luxurious.
The staff at the front desk were great. Little bit of confusion originally with our booking, but once it was sorted out everything was fine and staff were friendly.
The restaurant is above average for Novotel. Staff were helpful and welcoming. and food was good.
The hotel is downtown and next door to the cable car which is great fun. Kids loved it and great views and gardens at the top.

  • Stayed: December 2012, travelled with family
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Thank djfowler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelWellington, General Manager at Novotel Wellington, responded to this reviewResponded 8 May 2013

Dear Djfowler,
Thank you for taking the time to provide us with such great feedback, we really appreciate the comments you made. We look forward to welcoming you back again in the near future.
Regards
Philip Hilton
General Manager

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Reviewed 7 May 2013

An ideally situated location for easy access to the Wellington CBD. As a person who doesn't eat poultry or much in the way of fish I found the dinner menu a bit limiting - but then that is my choice I suppose. Staff are friendly in the the services. I do however object to the additional 1.5% surcharge when using my visa card this charge could easily be hidden in the hotel charges somewhere if you have to be money hungry.

  • Stayed: May 2013, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank BrianTaupo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelWellington, General Manager at Novotel Wellington, responded to this reviewResponded 8 May 2013

Dear BrianTaupo,
Thank you for posting your feedback on the hotel, we very much value the comments you made and hope to see you again soon.
Regards
Philip Hilton
General Manager

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Reviewed 7 May 2013

Up on level 8, quiet and very comfortable (2 dble beds with view). Was fine for two single people - much roomier than other twin rooms in similar priced hotels. Very clean and excellent service. Reception area is very basic and could do with an upgrade, but impressed overall with the refurnished rooms and very quiet on upper levels. Would stay again and recommend as a good 4*. A good location with easy lift access to Lampton Quay. Ideal for families or business.

  • Stayed: May 2013, travelled on business
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Review collected in partnership with Accorhotels.com
Thank KiwiSummer2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelWellington, General Manager at Novotel Wellington, responded to this reviewResponded 8 May 2013

Dear Summer521,
Thank you for choosing to stay with us and for taking the time to post your feedback. It was great to read you enjoyed your stay and we hope to be of service again in the near future.
Regards
Philip Hilton
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Wellington

Address: 133 The Terrace, Wellington 6011, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Wellington
#8 Business Hotel in Wellington
#9 Family Hotel in Wellington
#11 Romantic Hotel in Wellington
#11 Luxury Hotel in Wellington
Price Range: £87 - £191 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Wellington 4.5*
Number of rooms: 139
Official Description (provided by the hotel):
Enjoy contemporary style in the centre of the capital city at Novotel Wellington. An international 4.5-star plus hotel conveniently located in the heart of the city providing outstanding service for all guests to ensure their stay is an enjoyable and memorable experience. All 139 rooms contain modern comfortable décor, plush bedding, LCD TV, iPod/iPad docking station, connectivity panel, cabled and WiFi internet (charges apply). Hotel facilities include a gymnasium, Caucus Restaurant and Bar, an executive boardroom, and two Mac stations in the lobby for guests use. The hotel has direct lift access to Lambton Quay, Wellington's premier shopping precinct and is perfectly located for all business and holiday needs. It's just minutes away from the capital city's popular attractions including the Cable Car, Parliament, Te Papa and the waterfront. As well as offering easy access to transport, Novotel Wellington offers valet parking for guests and complimentary car parking for hybrid vehicles. Novotel Wellington is part of AccorHotels New Zealand. ... more   less 
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Also Known As:
Novotel Wellington Hotel Wellington
Accor Wellington
Wellington Novotel

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