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“Excellent location.”

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CityLife Wellington
Ranked #8 of 46 Hotels in Wellington
Certificate of Excellence
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Excellent location.”
Reviewed 28 January 2012

Family of two adults and two kids. We had a family suite. Perfect accommodation layout. And although the hotel is bang in the middle of Wellington, it's quiet at night.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DogDayDe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityLifeWellingtonGM, General Manager at CityLife Wellington, responded to this review, 7 March 2012
Dear DogDayDe,

Thank you for posting your feedback on TripAdvisor.

We look forward to welcome you and your family back at CityLife Wellington.

Kind Regards,

Viresh Mathur
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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830 reviews from our community

Traveller rating
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    112
    31
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (203)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Canberra, Australia
Level Contributor
342 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed 26 January 2012

I got a good price on this property through RatesToGo. The location is excellent - right in the middle of the city. The room was spacious and clean. They provide limited free wifi in the foyer. When I included a comment on the feedback form suggesting that all of the wifi should be free they took the time to send me an email explaining their position but saying that it was under review. Staff were always friendly and helpful.

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CorvettePete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityLifeWellingtonGM, General Manager at CityLife Wellington, responded to this review, 7 March 2012
Dear Corvette Pete,

Firstly, my apologies for the delay in acknowledging your feedback on TripAdvisor. However I thank you for again providing us with your valuable feedback.

I am pleased to learn that you enjoyed your stay with us and I look forward to welcome you back at CityLife Wellington in the not too distant future.

Kind Regards,

Viresh Mathur
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frankfurt, Germany
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 23 January 2012

I checked in here after leaving my last hotel in horror. The manager behind the desk, Angela, was very efficient and even upgraded me to a 1-bedroom apartment even though I only paid for a studio. The room itself was very big and grand, and clean.

My only gripe is that a previous guest had obviously used the 'vanity pack' in the bathroom - there was orange ear wax on the cotton bud - before replacing it, so obviously amenities aren't always changed between guests if they appear to have been unused.

Shower was great, and it was simple enough to get in after hours with the swipe card.

  • Stayed January 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lavieenrosie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityLifeWellingtonGM, General Manager at CityLife Wellington, responded to this review, 7 March 2012
Dear lavieenrosie,

Firstly, my apologies for the delay in acknowledging your feedback.

I am pleased to learn that you enjoyed your stay with us after your dissappointing experience earlier. However, I sincerely apologise for the inconsistent service you received on your stay. We strive to achieve excellent service standards and I hope to welcome you back again at CityLife Wellington where we can deliver the service we pride ourselves on.

Thank you for providing us with your valuable feedback on TripAdvisor.

Kind Regards,

Viresh Mathur
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newark-on-Trent, United Kingdom
Level Contributor
72 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 10 January 2012

We stayed at this hotel on day 10 of our 25 day tour of New Zealand. Our travel agents could not have chosen a better hotel in Wellington for our last night before taking the inter Island Ferry to South Island. The hotel staff were very friendly & helpful. We were upgraded to a 2 Bedroom Executive Suite (no extra charge) and the suite was perfect.Everthing that we required was there. It was great to have full washer/dryer facilities within the suite. Te hotel is situated perfectly for walking to shops/restaurants etc.Check out was very easy when we left early Sunday morning and again very cheerful/helpful staff.

  • Stayed November 2011, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityLifeWellingtonGM, General Manager at CityLife Wellington, responded to this review, 7 March 2012
Dear Paul J,

Firstly, my apologies for the delay in acknowledging your feedback. I trust you thoroughly enjoyed your holiday in NZ.

I am delighted to learn that you enjoyed your stay with us especially the location, the room and our friendly and cheerful staff. I am glad we could make the difference to your holiday!

We would love to have you stay with us on your next visit to NZ.

Kind Regards,

Viresh Mathur
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 1 January 2012

Stayed for one night and was impressed by both both the pricing and location. Excellent hotel, the only criticism I could mention was that the lighting could do with dimmers if possible as it was very dark. Wasn't really an issue though.

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nickliveshere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityLifeWLGMgr, General Manager at CityLife Wellington, responded to this review, 20 January 2016
Dear Nickliveshere,

Our apologies that there was no response to your review a lot earlier but the team at Citylife hotel thank you that you had taken time out to provide us with valuable feedback regarding your stay which always helps us to improve upon our product and services.

Kind Regards,
Hotel Manager
Akash Sood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Hague, The Netherlands
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 December 2011

Great great great location, cannot go wrong there. However we were two couple, our room was very nice but the other room was dark, gloomy, with a very odd low bed. And odd layout. So make sure to get a decent room, we were in the normal rooms.

Breakfast room/lobby needs some TLC, stains on seats etc, in need of a deep clean. Breakfast attendant uniform in need of renewal. Gym was very basic. Parking available at cost, however only worth it if you can be in front of reception, rahter than 50m down the road in a rather dingy back alley.

Staff exceptionally helpful, really amazing actually, so helpful and kind. From reception to housekeeping and breakfast attendants, everyone was friendly and helpful.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CJglobal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityLifeWLGMgr, General Manager at CityLife Wellington, responded to this review, 20 January 2016
Dear CJQueenstown,

Our apologies that there was no response to your review a lot earlier but the team at Citylife hotel thank you that you had taken time out to provide us with valuable feedback regarding your stay which always helps us to improve upon our product and services.

Kind Regards,
Hotel Manager
Akash Sood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dashikuku
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 December 2011

great find within wellington city. we were upgraded to a premium suite and it was a very large apartment. very clean, spacious and definitely glad that we chose this hotel. it can be a little bit difficult to find especially if you have a car as right outside is a tram stop so checkin reception is at the back of the hotel. very friendly staff but breakfast was disappointing. however, there are plenty of dining options around. Wellington's dinner and bar scene is just fabulous!

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dashikuku
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityLifeWLGMgr, General Manager at CityLife Wellington, responded to this review, 20 January 2016
Dear Dashikuku,

Our apologies that there was no response to your review a lot earlier but the team at Citylife hotel thank you that you had taken time out to provide us with valuable feedback regarding your stay which always helps us to improve upon our product and services.

Kind Regards,
Hotel Manager
Akash Sood
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about CityLife Wellington

Property: CityLife Wellington
Address: 300 Lambton Quay, Wellington 6001, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Wellington
#5 Romantic Hotel in Wellington
#8 Luxury Hotel in Wellington
#13 Business Hotel in Wellington
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — CityLife Wellington 4.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Citylife Wellington Hotel Wellington
Citylife Hotel Wellington
Wellington Citylife Hotel

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