I stayed here with my husband for a wedding. My inlaws were staying a few rooms from us. We all were pleased with the facilities and actually thought the hotel was great value. We had a beautiful city view from the 8th floor and the room was comfortable, clean, light and of a decent enough size. The only negative was unfortunately the attitude of the staff we dealt with. While they were all pleasant they were generally unhelpful and lacked initiative. They consistently made little effort to assist guests beyond the minimum requirement. I arrived without my husband but both of our luggage. I was directed to the lift with the reception staff merely looking on as I stumbled and clearly struggled to manage two large suitcases, suit bags, two laptop cases and a bag of duty free, without any offer of help. Similarly there was no offer of help with providing driving directions to a popular wedding venue when the taxi was unsure of where to go. They simply replied 'I'm not sure sorry'. Sure this wasn't a big deal in itself but combined with several other similar responses from the same staff... A bit frustrating.
- Official Description (provided by the hotel):
- Ibis Wellington is in the heart of the city near the bustle of Lambton Quay and walking distance to Parliament, TSB Bank Arena, Westpac Stadium and the waterfront. A Qualmark rated 3.5 star hotel with 200 contemporary guest rooms; Ibis Wellington's quality has been recognised with international ISO 9001 and its environmental commitment with ISO 14001. Vivant! Restaurant and Bar is open for breakfast, lunch and dinner. It's the perfect casual dining venue. Limited secure parking is available at the hotel for guests. Ibis Wellington is part of AccorHotels New Zealand. ... more less
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- Also Known As:
- Ibis Wellington Hotel Wellington
- Accor Wellington