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“53Msport: "OK but.........."”

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Quest Atrium Wellington
Christchurch, New Zealand
1 review
“53Msport: "OK but.........."”
Reviewed 26 January 2014

Positive: Excellent location. Access through the James Cook Hotel across the road provided excellent access to downtown Wellington. One bedroom apartment had plenty of room. A fold out bed was provided for two nights as required free of charge. Good kitchen facilites. Locating the designated car park was a bit confusing but was fine once established. Management was accommodating to a later check out. Negative: When walking in on arrival and finding ear plugs is not a comforting thought - the reason became apparent. Noise from both traffic and wind was shocking. Despite closed doors and windows the wind howled and the main door rattled.There is no air conditioning and due to the noise even with windows closed obviously opening them was not an option. Tired decor. The shower door, wardrobe door and bedroom door all fell of their runners over the duration of stay. Servicing average; fresh towels and bed made up each day. Dishes were not done as part of the servicing but no clean tea towel was provided daily to enable them to be done. TV only got freeview channels depite a Skywatch magazine being on the room? The stay was OK but.......... would consider other options.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

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Thank 53Msport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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264 reviews from our community

Traveller rating
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    22
See reviews for
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55
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • Finnish first
  • French first
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English first
Ballina, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 January 2014

Positive: excellent location, within walking distance of shops, supermarket, harbour and restaurants. Very friendly and helpful staff. Good gym with swimming pool. Car parking (but must book).
Negative: very noisy with motorway traffic (they supply earplugs!) Bathroom looked like it had an undercoat waiting to be painted. Don't service rooms on public holidays.
For budget accomadition would expect it it to be good value but haven't stayed anywhere else to compare against.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Obi713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
1 review
Reviewed 23 January 2014

I agree with the comments that you do get what you pay for, but saying that unsure if it was really worth that much. I changed accommodation in the last minute for my family as I wanted more of a 'family orientated environment' for my teenager and child. What I got was something not shown on the website. We got a 2 bedroom unit that overlooked the 'motorway' and was nosey - which made sense been given earplugs. The TV actually got half the screen off and it only had the normal channels. The washer/dryer was more of a washer and steamed your clothes not drying them. But was not impressed that there was no servicing available on Sunday or Public holidays. Also to promo that there was a in door pool and gym facilities, should re-advertise to state that it is linked to a public gym facilities. My kids went down there to find they had to wait as there was a swimming school on......sorry I wouldn't recommend or go back, it was not what I expected at all.

Room Tip: read more reviews but this is not a family apartment.
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Joanne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Wellington hotels

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 January 2014

We stayed in a one bedroom unit facing the Terrace for 10 days. The unit was small and tired with some maintenance required. For example the washer/dryer only washed, a knob fell off the oven and the shower door didn't shut properly - these are simple maintenance matters. As others have said it is very noisy both inside and outside (they left air plugs beside the bed) and you do have to leave the windows open as there is no air conditioning and cooking smells can be a problem in the corridor and the bathroom had an odd smell. But you get what you pay for and it was adequate for our needs, but I wouldn't recommend to others.

Room Tip: Ask for a room that faces either the motorway or the Terrace, the rooms facing the Atrium are noisy.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank HelenBall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 21 January 2014 via mobile

I suppose the lesson learned is you get what you pay for .....as regards the title of my review here are my comments.....
Auditory overload...... Noisy rooms both facing the highway and the courtyard... Not helped by the fact that in order to survive in summer you have to leave the windows open as there is no air-conditioning....

Olfactory overload
Musty almost sweet sewage smell emanating from bathroom as well as exotic cooking by neighbours.
Additionally to this the pillows had a distinct smell of another persons perfume and their body odour


Tactile

Warn out mattresses with areas where the springs could be felt....


Besides from that friendly reception staff.....

Would not stay again...,,

Stayed January 2014, travelled on business
Helpful?
1 Thank Mattpaps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 19 January 2014

Great location but very small studio apartment. No restaurant or room service that we knew of. We arrived around 5pm to find building locked. We dialled a service number to be given a code to the security box in which our entry key had been left. There was someone on the desk next morning. Basic but clean. We stayed there at short notice for New Years Eve. Sound travelled from people in the atrium so a bit noisy.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Roddanz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 12 January 2014

We had booked two units, the 2 bedroom unit was of good size and offered a nice lounge area. The studio unit was very dark and a bit gloomy, the linen tired and yellow, especially the duvet was just a duvet inner without a cover. Looked a bit overused. It did not feel as if you wanted to go to bed! The atrium is rather noisy all night if you have a room towards the atrium.
The rooms were clean and well serviced.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Pugnai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quest Atrium Wellington

Property: Quest Atrium Wellington
Address: 154 The Terrace, Wellington 6011, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 46 Speciality Lodging in Wellington
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Quest Atrium Wellington 3.5*
Number of rooms: 57
Official Description (provided by the hotel):
Quest Atrium serviced apartments are situated at 154 The Terrace, one of Wellington's best Central City locations. The apartments are within easy access of Lambton Quay, Parliament, boutique shopping, cafes, restaurants, and theaters. Wellington's waterfront is within walking distance, as is Te Papa Museum, Victoria University, Westpac Stadium and the Botanical Gardens. ... more   less 
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Also Known As:
Quest Atrium Wellington Hotel Wellington
Quest Atrium Hotel Wellington

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