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“Good location and stay”

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Bolton Hotel Wellington
Ranked #3 of 46 Hotels in Wellington
Certificate of Excellence
Sydney, Australia
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Good location and stay”
Reviewed 17 March 2014

This hotel was recommended and didn't disappoint. We had a two bedroom suite, which was spacious and well appointed. Convenient location to city centre. Staff were helpful and offered good ideas for restaurants. The pool and health centre were great. Enjoyed breakfast on the first day, which was nice, typical buffet style hotel fare. Made use of the well equipped kitchenette.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsManning585
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMD, Owner at Bolton Hotel Wellington, responded to this review, 29 March 2014
Thank you for your review, I was pleased you enjoyed your stay. In particular I enjoyed reading your comments regarding our facilities and I was pleased you enjoyed our restaurant.
Warwick Angus – Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,382 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Maplewood, New Jersey
Level Contributor
26 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 16 March 2014

We recently spent three nights at the Bolton Hotel during a three-week trip around New Zealand. Judging from the guests we saw milling around the lobby, the Bolton appears to cater to business people. We had a studio, which struck both of us as being a little small for two people. The room was clean and comfortable, the furnishings modern but slightly cheap looking, and the bathroom good-sized. Our problem was with the service. One day the maid forgot to make up our room. We returned to the hotel after a day of walking around Wellington, ready for an hour of quiet time before going out again, to find that no one had come in to clean. We called housekeeping and they did send someone up, but we had to vacate the room and there went the nap. Another day we were resting in the late afternoon when someone knocked on the door. It was the bellman mistakenly delivering someone else's luggage. Our last night we requested a 5:30 a.m. wakeup call the next morning, as we had an early ferry. Luckily we also set a travel alarm or we might still be waiting for that call. When I mentioned it to the desk clerk during checkout, he just sort of shrugged as if it was no big deal. The final event that would keep us from ever recommending the Bolton was when we were paying the bill. Be warned that if you pay with a credit card, the hotel tacks on a 2 percent additional charge. It's not a lot of money but, though we've heard of small bed and breakfasts sometimes doing that, we've never encountered that in a hotel in all our years of travel.

Stayed February 2014, travelled as a couple
Helpful?
Thank dmp1013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMD, Owner at Bolton Hotel Wellington, responded to this review, 29 March 2014
Thank you for your review and comments, very much appreciated. I will address your comments with our management team.
Warwick Angus – Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 March 2014

We spent 3 nights here. It was an excellent base for seeing Wellington, within walking distance of shops, restaurants, the harbour, the botanical gardens and other interesting sites. Excellent breakfast, lovely spacious room, really helpful and 'entertaining' staff.

Stayed February 2014, travelled as a couple
Helpful?
2 Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMD, Owner at Bolton Hotel Wellington, responded to this review, 29 March 2014
Thank you for your review and favourable comments, very much appreciated. In particular I was pleased to read your comments regarding our staff which are certainly our best asset.
Warwick Angus – Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blenheim, New Zealand
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 12 March 2014

We recently stayed in a premium studio for the weekend. The room was spacious and well appointed with views to the memorial park which were very pleasant. An IPad for guests to use in the room was a novel addition and much appreciated. Staff were very courteous and in the Artisan restaurant at breakfast and dinner, they were exceptionally kind and friendly and especially Maitre d' Alan. The breakfast choice was extremely good and tasted just as good. On our second evening, we dined in the hotel restaurant and enjoyed a really delicious meal. There were some good vegetarian choices which suited me.
The only blip during our stay was that the sound and picture on the television was really bad and there weren't many choices of programmes. However, when we let management know about the TV problem, a replacement TV was put in place while we were out. We don't have time to watch much television at home so it was nice to watch some programmes after two long days walking around Wellington.
There are many hotels to choose from in the city centre - The Bolton has to be one of the best we have discovered.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank heloise12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMD, Owner at Bolton Hotel Wellington, responded to this review, 29 March 2014
Thank you for your review and favourable comments, very much appreciated. In particular I was pleased to read your comments regarding our breakfast and dinner service.
Warwick Angus – Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 March 2014 via mobile

We stayed 3 nights here while travelling round New Zealand with friends. The location is good but we were not impressed with the room standard. We had a basic suite with a small bedroom and small double bed plus a sitting area. The furniture was also basic, a bit like Ikea. As with all modern city hotels we could not open the window which is annoying. One good useful feature was the clothes washer. Breakfast was fine. The swimming pool was a bonus.
Would I recommend it? Yes, for it's location, convenience and pool, only, do not expect 5 star cosseted luxiary.

Stayed March 2014, travelled as a couple
Helpful?
Thank HasHout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMD, Owner at Bolton Hotel Wellington, responded to this review, 29 March 2014
Thank you for your review and favourable comments, very much appreciated.
Warwick Angus – Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, Auckland, New Zealand
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 March 2014

Staff were all lovely and very professional. We had two 2 bedroom apartments. Lounge/kitchen area was quite tight but master bedrooms and bathrooms were great! As someone else said before it isn't exactly luxurious and the decor is a little bland but was really nice regardless. Only annoying thing was one of the rooms didn't have the extra bath products like the mud mask and bath salts, which was somewhat disappointing (but nit picky on my behalf).

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sylvia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMD, Owner at Bolton Hotel Wellington, responded to this review, 29 March 2014
Thank you for your review and favourable comments, very much appreciated. I have noted your comments regarding bath products.
Warwick Angus – Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 11 March 2014 via mobile

I found a deal online that included breaky this made the stay very good value for money. There are nice little surprises like an ipad for your use that includes the hotel compendium or you can use the convention internet for free. The breakfast selection was broad and catered for a range of tastes. I have stayed here before but this time I felt the service was much more relaxed in a good way, made you feel welcome.

Stayed March 2014, travelled with friends
Helpful?
1 Thank T3urumana0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMD, Owner at Bolton Hotel Wellington, responded to this review, 29 March 2014
Thank you for your review and favourable comments, very much appreciated.
Warwick Angus – Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bolton Hotel Wellington

Property: Bolton Hotel Wellington
Address: 12 Bolton Street | Lambton CBD, Wellington 6011, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 46 Hotels in Wellington
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Bolton Hotel Wellington 5*
Number of rooms: 139
Official Description (provided by the hotel):
The Bolton Hotel is the only Qualmark five star rated luxury boutique hotel in Wellington, New Zealand. With contemporary-styled guest rooms and suites, a fully equipped gym, heated swimming pool, spa pool, sauna and in-house restaurant, the award winning Bolton Hotel experience is like no other. ... more   less 
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