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Mercure Wellington Abel Tasman Hotel
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Reviews (573)
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88
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All reviewswillis streetstandard roomsingle bedcentral locationcouple of nightscentre of townte papaan upgradecuba stnice roomcourtney placenew zealandlambton quaycapitalcafesconferencewaterfront
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391 - 396 of 573 reviews
Reviewed 15 June 2014

Good location in the centre of Wton! Friendly and helpfiul staff. Value for money! Good to stay a couple of nights when attending a conference. Hotel is getting older and might need some upgrading in the future but for the time being it was a good choice and decision.

Room Tip: Ask for a room with a view!
  • Stayed: June 2014, travelled as a couple
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Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbelTasman169, General Manager at Mercure Wellington Abel Tasman Hotel, responded to this reviewResponded 1 August 2014

Thank you for your feedback,

We are in the early stages of planning the refurbishment of our standard rooms and we look forward to a bright new look.

We are pleased you found us value for money and we hope to see you again sometime

Kind regards,
Jody Dickinson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2014

The reception staff showed us great courtesy from the moment we arrived and assisted in an upgrade to a suite for a small fee and were extremely courteous and helpful at all times. The location for my work was perfect and we enjoyed the standard of hospitality offered at breakfast. We have already booked to stay again in July and will return for both business and pleasure over the coming year.

  • Stayed: June 2014, travelled on business
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Thank Jules L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbelTasman169, General Manager at Mercure Wellington Abel Tasman Hotel, responded to this reviewResponded 1 August 2014

Thank you for your feedback and we are delighted to hear you enjoyed your stay. We will let our breakfast team know they are doing a great job and we look forward to seeing you again soon

Kind regards,
Jody Dickinson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014

We stayed there early May as were attending a meeting in Wellington. While this is an older hotel and can be a little noisey the staff more than make up for this. They are very obliging.
The rooms are spacious and well equipped with plugs and lighting
Would definitely stay there next time.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
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Thank Trish M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbelTasman169, General Manager at Mercure Wellington Abel Tasman Hotel, responded to this reviewResponded 1 August 2014

Thank you for your feedback,
We are delighted you found our staff friendly and helpful. We look forward to welcoming you back in the near future

Kind regards,
Jody Dickinson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

This was a very disappointing hotel. the website is not true to the pictures of the rooms you will get. we didn't get at all what we had wanted and asked for. the room was very cold and had mould around the windows behind the curtains and wasn't very clean at all.
I would NOT recommend this hotel at all especially if you have children like we did.
if we hadn't have got into wellington so late we would have found somewhere else!
it was absolutely horrible!

Room Tip: do not stay here!
  • Stayed: April 2014, travelled with family
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1  Thank MILZY2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbelTasman169, General Manager at Mercure Wellington Abel Tasman Hotel, responded to this reviewResponded 12 June 2014

Thank you for your feedback

I am sorry to hear that you found the room to be cold. I will ensure the heating in this room is looked into to ensure it is working effectively.
I have personally addressed the window issue with our Housekeeping team. Thank you for bringing this to my attention.

Kind Regards
Jody Dickinson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

A conveniently located hotel in willis street in he heart of the city. An average hotel but priced accordingly. Stayed overnight on business. Room was clean, tidy and fresh. Bed was comfy. I had a drink at the downstairs bar and found an average selection of wines and beer however was a bit over priced. The staff were helpful and friendly.

Stayed: June 2014, travelled on business
Thank Shane N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AbelTasman169, General Manager at Mercure Wellington Abel Tasman Hotel, responded to this reviewResponded 12 June 2014

Thank you for your valuable feedback. We are delighted you found the staff to be helpful and friendly. I have noted your comments regarding the selection of beer and wines. I appreciate you bringing this to my attention.

I hope we have the opportunity to welcome you back again soon

Kind Regards
Jody Dickinson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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