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“disappointed”
Review of Trinity Hotel

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Trinity Hotel
Ranked #29 of 46 Hotels in Wellington
Timaru, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“disappointed”
Reviewed 25 January 2014

If you are looking for a clean hotel, this is not the place for you. We were moved from our first room after finding old urine stains on the outside of the toilet bowl, a long black hair and dirt under the toilet brush, thick dust on the skirting boards, and dodgey looking stains on the carpet. The new room was better but still left a lot to be desired. The reception staff were very helpful, but the cleaning staff should be fired.

Room Tip: Clean, clean, clean!!
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jo D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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497 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (123)
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English first
Oslo, Norway
Level Contributor
205 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 22 January 2014 via mobile

This is a ok value hotel with an excellent location, but the noise from the street during night is a pain. You get wifi vouchers for free, so you need to connect again and again if you are in for for longer stays.

The room was ok, quite British/NZ standard, and I felt that the cleanliness met my expectations.

Stayed January 2014, travelled with friends
Helpful?
1 Thank ContrailsfromNorway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dunedin, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 January 2014

This is the dirtiest hotel I have stayed in. Windows and sills and light and electric plug witches were dirty and dusty (and not just one days dust). Drinking cups were stained and unwashed. Scum lined the hand basin, the shower was disgusting and I had to ask for it to be cleaned before I would shower. Black mould everywhere throughout the bathroom. When I went to take the extra pillows from the cupboard, they were not covered with a pillow slip and one was stained very badly and looked revolting. To advertise that the hotel has been recently refurbished is a lie, I saw no evidence of fresh paint, carpets were old and in places worn through. On our second and third day stay we had no milk left, no toilet paper, no coffee, and had to ask for face cloths. Reception looked remorseful and was helpful, but no compensation or deduction was offered. I had also booked a second room for our friend and her room was no better and so I felt responsible for making her Wellington stay unpleasant also. The state of rooms has to be reported to management.

Room Tip: Do not choose this hotel
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  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Helen-May B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Wellington hotels

Auckland Region, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 January 2014

To begin with me and my partner got a deal on expedia for $79 per night plus a free wifi voucher and continental breakfast which finishes at noon. The staff were incredibly helpful and let us keep our bags there when we checked out until we could get a cab to the airport later. The room was clean and warm, it has sky and good bathroom facilities, very impressed for the price.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smashingpumpkins_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 14 January 2014

While the hotel is located in the heart of the city, I must say that it is quite average in terms of room size, view, service etc. I suppose being in the centre of the city parking is a problem but we were not told that booking in advance will help us secure a parking spot within the hotel premises, so when we got there, we were told that there were no parking spots left and we would have to fend for ourselves. The receptionist was kind enough to inform us that being a public holiday meant that we did not have to pay for parking outside and if we could secure a spot somewhere then we would be okay for the night. Wellington as a city was not entirely appealing to us so I guess this has tainted my view of the hotel too. So let me focus on some of the positives - it is very conveniently located, close to shopping and dining areas. The bed and bathroom were comfortable and more importantly clean, though our view was the side of another very tall building making you feel like the walls are closing in on you. Good for a short stay with basic amenities. Not so great if you want some luxury along with it. Reasonable pricing !!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RD1810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waihola, null, New Zealand
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 11 January 2014

Picked this hotel as a grab one deal. We got free wifi, late check out, breakfast and a bottle of bubbles, so pretty decent deal. Very central for shopping within easy walking distance to all we needed. Reception and restaurant staff were pleasant and helpful. We had a cooked breakfast both mornings and dinner in the restaurant, all meals were fine and reasonably priced but not special. Our rooms were on the quieter side of the hotel as requested. The hotel is tired in a lot of places an there has been some attempt to update some areas. The rooms were not overly big but adequate for our purpose. Although I don't think they had been cleaned properly in the last 2 months as there was dust an other peoples hair around the bathroom not to mention the toilet! Maybe I shouldn't have asked for the lightbulb to be replaced as this only showed up the grime in the shower as well. The mattress was very uncomfortable, and had there been two in the bed I would have requested another room. Probably good value for money but the cleaners need replaced or retrained because it was pretty bad.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louise O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 January 2014

I stayed here after getting in late to Wellington and I needed a bed to crash out in. I can't fault this place. Bed was clean and comfortable. Sleep quality was great. Concierge was friendly and welcoming. The only gripe was in room wifi was slow and unpredictable to connect.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PJMarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Trinity Hotel

Property: Trinity Hotel
Address: 166 Willis Street, Wellington 6001, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #29 of 46 Hotels in Wellington
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Trinity Hotel 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
Quality Accommodation, affordable price, central location. A popular CBD hotel in Wellington ideally suited for the Business or Leisure traveler and only 10mins from the Airport. Perfectly situated for your convenience in the heart of Wellington’s entertainment, shopping, arts and business districts and only a short stroll to the Harbour and TePapa. Each of our 60 guest rooms having recently undergone a stylish, soft refurbishment, offer all you would expect and more including; modern tiled bathrooms, wireless high speed broadband (free of charge & unlimited), coffee/tea making facilities. SKY TV, radio/alarm clock. same day laundry and dry cleaning, telephone, hair dryer. ... more   less 
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Also Known As:
Trinity Hotel Wellington

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