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“Better than expected”
Review of Trinity Hotel

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Trinity Hotel
Ranked #30 of 46 Hotels in Wellington
Littlehampton, Australia
Level 4 Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Better than expected”
Reviewed 15 July 2014

Following prior reviews I ensured that I booked a room that was not near the road. The Asian man at reception was lovely and advised that you can hear the airconditioner towards the rear of the hotel but it really wasn't a problem.

The rooms are a little tired yes, they could be cleaned a little better, yes but overall the stay was better than I expected.

However it is VERY noisy when guests enter their rooms from the hallway and you can hear their toilets flushing/showering etc.

Room Tip: Room towards the back of hotel!
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  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Service
Helpful?
Thank Schmenz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew B, General Manager at Trinity Hotel, responded to this review, 17 July 2014
Thank you very much for taking the time to post your feedback. We work hard to ensure our reception staff provide fantastic service to all our guests so it is pleasing to receive your comments. Like any centrally located hotel we can have noise issues. Our owners are currently working on noise suppressant solutions. We look forward to seeing you return to the Trinity Hotel soon!
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509 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (125)
Date | Rating
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English first
Morrinsville, New Zealand
Level 4 Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 July 2014

I stopped here with my teenage girls for a couple of days, I found the hotel to be excellent value for the location. Rooms were well equipped and clean, some ofvthe decor may look a little dated but don't let that put you off. I for one am not impressed by flashy buildings when you don't get the service that matches.
With the Trinity you get excellent value and a great location, they have a bar and restaurant but we didn't try it, mostly because we were up late and out all day. The wi-fi was free, something more expensive hotels should think about (this might have been because i used booking.com). Book a car park in advance, its worth the $15. I would definitely stop here again.

Stayed July 2014, travelled with family
Helpful?
1 Thank Alan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew B, General Manager at Trinity Hotel, responded to this review, 13 July 2014
Thank you very much for your feedback. We are delighted you enjoyed yourselves at the Trinity Hotel. We are very proud of our 3.5 star CBD Hotel and have a great team in place that we train to the highest levels we can. We are a friendly Hotel, well located and definitely like to ensure we offer our guests the best value for money we can.Thank you again for taking the time to provide your feedback - we do appreciate it. We look forward to welcoming you back to the Trinity Hotel again soon!
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Wellington, New Zealand
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 July 2014

Great customer service, great price. I'll be back. Staff always smiling and went the extra mile more than once during my stay. Great big breakfast at the hotel cafe Eclipse. Best flatwhite on the block. Amazing crab cakes delivered to my room, can't beat that!

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank snacks7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew B, General Manager at Trinity Hotel, responded to this review, 2 July 2014
Thank you very much for your feedback. We are delighted you enjoyed your stay with us. We have worked extremely hard to build a good team in the last few months and the results are showing. We believe our barista makes the best coffee in town and our Chef the best poached eggs in Wellington, if not the World! Thank you for your positive comments around our Eclipse Eatery which we are very proud of. We look forward to seeing you again soon at the Trinity Hotel.
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Palmerston North, New Zealand
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 29 June 2014

Wasn't a good start when we pulled up outside the parking area and rang and rang for them to open the roller door but got no answer. Had to go into reception and ask them to open the door. Room was tidy. Television set was old. Curtains didn't really block out the light and the night was interrupted by noise from the street. Location was handy.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bradical666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew B, General Manager at Trinity Hotel, responded to this review, 1 July 2014
Thank you very much for taking the time to provide feedback on your stay with us. My apologies for the delay in opening the parking area roller door. Reception staff are often busy checking other guests in and sometimes there can be a slight delay. I will investigate this further to ensure we do not have a repeat. The last of our older televisions are being replaced very soon so the hotel will then be complete with brand new televisions. Our location is very handy and one of the main reasons our guests choose to stay with us. Thank you again for your comments and we do hope you stay with us at Trinity Hotel again soon.
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manila
2 reviews
Reviewed 28 June 2014

we checked in late at night and yet staff was very friendly. they even went out of their way to help us with our concerns. we stayed for 2 days and had no worries at all. the room was very clean, quiet, and in the cbd area. best value for our money!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rizzafdo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew B, General Manager at Trinity Hotel, responded to this review, 29 June 2014
Thank you for your feedback. We are delighted you enjoyed your stay with us and everything was to your satisfaction. We do hope to see you again soon at our Hotel!
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Melbourne, Australia
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 June 2014

We really enjoyed our stay at the Trinity Hotel. Room was very clean and adequate. Staff friendly .
I would recommend any one to stay here. Quite central to everything. We certainly didn't any complaints.

Room Tip: I would go for a corner suites next time
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beryl R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew B, General Manager at Trinity Hotel, responded to this review, 24 June 2014
Thank you very much for your positive feedback. We are delighted you enjoyed your stay with us. Our new housekeeping time are doing an excellent job and we pride ourselves at our 3.5 Qualmark rated central city hotel on cleanliness of rooms, friendly engaging staff and lots of energy! Our location is very good and many of our guests regularly return given our fantastic location. Thank you again for taking the time to post your comments.
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Auckland Region, New Zealand
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 June 2014

well where do i start
the reception people were great i asked for a very late check in and they were very accomodating the restaurant seemed to be under stated and used although all the time that i hate in there the food was delighful and not a problem for any requests
i travelled back in august 09

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beer_entertainment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew B, General Manager at Trinity Hotel, responded to this review, 24 June 2014
Thank you very much for your feedback. We do appreciate you taking the time to post this to Trip Advisor. We are delighted our staff were friendly and efficient as we work very hard in ensuring they are all trained to a very high standard. Our Eclipse Eatery is going from strength to strength as we have fantastic staff who produce a very high standard of food and service. We are delighted this has shown through during your stay. Thank you again for your kind comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trinity Hotel

Property: Trinity Hotel
Address: 166 Willis Street, Wellington 6001, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wellington
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #30 of 46 Hotels in Wellington
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Trinity Hotel 3.5*
Number of rooms: 60
Official Description (provided by the hotel):
Quality Accommodation, affordable price, central location. A popular CBD hotel in Wellington ideally suited for the Business or Leisure traveler and only 10mins from the Airport. Perfectly situated for your convenience in the heart of Wellington’s entertainment, shopping, arts and business districts and only a short stroll to the Harbour and TePapa. Each of our 60 guest rooms having recently undergone a stylish, soft refurbishment, offer all you would expect and more including; modern tiled bathrooms, wireless high speed broadband (free of charge & unlimited), coffee/tea making facilities. SKY TV, radio/alarm clock. same day laundry and dry cleaning, telephone, hair dryer. ... more   less 
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Also Known As:
Trinity Hotel Wellington

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