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“Service lets it down”

The Backbencher Bar and Cafe
Ranked #121 of 911 Restaurants in Wellington
Certificate of Excellence
Price range: US$8 - US$24
Cuisines: Bar, Pub, New Zealand
More restaurant details
Restaurant details
Good for: Special Occasion Dining, Groups, Bar Scene, Business meetings, Child-friendly
Dining options: Brunch, Breakfast, Lunch, Drinks, Dinner, After-hours, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Parking Available, Reservations, Seating, Serves Alcohol, Street Parking, Television, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: The Backbencher Gastro Pub is rewound nationwide for its fresh New Zealand cuisine with a great rage of craft beer and wine to choose from. We pride ourselves in fresh house made produce with a little political twist.
Northland
Level Contributor
46 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Service lets it down”
3 of 5 bubbles Reviewed 18 August 2013

Dine here twice last weekend and on both occasions the food was great but the service was shocking. Ineptitude abounded until the duty manager took over and things picked up. Very well priced meals with a wide range of tempting dishes to choose from.
Would I return? Hmm, maybe, but there are other places I would try first.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Spinner S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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198 reviews from our community

Visitor rating
    45
    106
    32
    11
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Taupo, New Zealand
Level Contributor
77 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Slow & Cold Coffee”
1 of 5 bubbles Reviewed 24 June 2013

Stopped in here for a coffee with friends. Bored service by some tall easy going dude with track pants on. Coughed into his hands before he started making the coffees. Took 15 minutes from when we entered till when we got the coffees and they were delivered cold. Many people came in and left as they didn't want to wait as the skinny tall dude was the only one working despite several other staff hiding out the back. Sloppy - avoid.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Zane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akaroa, New Zealand
Level Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“great salt & pepper calamari”
4 of 5 bubbles Reviewed 4 June 2013

great to see the Backbenchers refurbished and up and running again. Excellent service, a welcome stop out of the wind as not much is open in central Wellington on a Sunday.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Cheryl J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Not the Back Bencher of old”
4 of 5 bubbles Reviewed 27 May 2013 via mobile

One of my best memories of Wellington was the Back Bencher, what a shame it burnt down. The place has had a change in focus and seems to be more about dining with a small and very cramped bar at the back. I was I guess disappointed that the original feel has been lost, but all in all great service, great location and it should get better with time

Visited May 2013
Helpful?
Thank Excited-travla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
19 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Renovated Backbencher well worth a visit.”
5 of 5 bubbles Reviewed 6 May 2013 via mobile

Great to have the Backbencher open again. The new decor and new puppets of notable politicians create a pleasant environment for socialising. Both the wine list and the menu provide an excellent range of choices at a corresponding range of prices. We enjoyed our selections. The service throughout our visit was excellent. We will go backand enjoy more hospitality from The Backbencher.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank RonS45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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