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“Limited Hot Water” 2 of 5 bubbles
Review of ASURE Sundowner Motel

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ASURE Sundowner Motel
Ranked #23 of 32 Hotels in Blenheim
New Plymouth, Taranaki, New Zealand
1 review
“Limited Hot Water”
2 of 5 bubbles Reviewed 23 September 2012

Kia Ora Travelers, four of us stayed in the 1 bedroom unit with 2 king beds and double spa unit. The unit itself was lovely and clean and the staff were kind but unfortunately there's very limited hot water. You can only fill the spa bath once, then you have no hot water left, due to the small hot water cylinder the unit runs off. There was no information informing us of this before we booked, had we have known prior to reading the notice in the bathroom as we filled the spa, I would've booked elsewhere. It didn't only disturb the spa, but also when we all showered in the morning one of us ran out of hot water. This was very upsetting for some of us. Motels should be running off an unlimited hot water system. This was the main reason our experience was of poor quality but also for the beverages there was only tea and coffee, no other beverage without caffeine like milo or herbal tea. Also the beverages didn't get refilled while we were there for the 2 nights either.

Room Tip: ask how much hot water your unit runs off
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  • Stayed September 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Hainz04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sundowner_9, Owner at ASURE Sundowner Motel, responded to this review, 28 September 2012
Thank you for your feedback. The unit has a 200 litre hot water cylinder which is adequate to fill the double spa bath once only, and the hot water once drained will be reheated by the next morning, and the 200 litre cylinder should be adequate for 4 people to shower. We don't have unlimited supply of hot water in any unit, whether a spa unit or executive unit. All units have a 200 litre hot water cylinder.
We offer Dilmah Tea, Robert Harris Swiss Coffee, Decaf Coffee, Tutarara Plunger Coffee, Equal and Sugar and if the supplies were not replenished in this instance, then this is an oversight on our part and we apologise.
In the 11 years we have been hosts at ASURE Sundowner Motel we have always received wonderful feedback, have a good rapport with all guests and have excellent repeat visitors - and do take onboard this guests feedback.
Regards Dorothy & Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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78 reviews from our community

Traveller rating
    41
    29
    6
    2
    0
See reviews for
16
36
7
13
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Te Awamutu, New Zealand
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 September 2012

Appreciated the welcoming, friendly host, the unit was nice and clean. I got a fabulous recommd for nearby take away lovely fresh blue cod and fat free chips for dinner. The Unit was nicely warmed up ready for a great sleep before my big drive south.
The supermarket accross the road was handy and had friendly staff too.

  • Stayed September 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sundowner_9, Owner at ASURE Sundowner Motel, responded to this review, 24 September 2012
Robyn, appreciate the time you took to review our ASURE Sundowner Motel property. Look forward to your visiting us again. Thank you very much.
Kind regards Dorothy & Doug
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Napier, New Zealand
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 September 2012

Dorothy and Doug are well suited in their roles as moteliers and run a very well organised motel.
If you are looking for clean, well appointed, easy accessible and flexible accomodation then Sundowner is your best option to stay at in Blenheim. We have stayed before and visiting elderly family nearby meant this was the ideal spot. Dorothy and Doug assist with anything - just ask !
We had extra people arrive last minute who could be accommodated and our previous stay had lots of other little issues that were easily dealt with - sending faxes, iced over car windscreens, last minute bookings, our laundry done for us and after our most recent trip they have even done another favour when asked as we are based in the North Island.Nothing seems to be too much trouble for this team.
We encourage you to enhance your stay and try the Sundowner ! Marie and John

Room Tip: We just stayed in room 3 and has the hugest spa bath ! two king beds with separated sleeping quarter...
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  • Stayed August 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Travelllers-11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sundowner_9, Owner at ASURE Sundowner Motel, responded to this review, 21 September 2012
Marie & John, thank you very much for taking the time to review ASURE Sundowner Motel. Always lovely to have you as guests and thank you for taking the time to post a review.
Kind regards Dorothy & Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, Auckland, New Zealand
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 13 September 2012

Always stay with Dorothy and Doug when visiting family in Blenheim. The cleanest, best motel we stay at around the country. Post Shop/chemist/supermarket across the road. Highly recommend it to others.

Room Tip: Hosts always give us the King executive suite if possible. Nice quiet area at back, with line to dry...
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  • Stayed September 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ElizabethGoldsworthy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
1 review
5 of 5 bubbles Reviewed 14 March 2012

I stay here every month,very quiet,has a supermarket across the road plus 5minute walk to takeaways and pub.the most I enjoy is the Guest Sky TV as you can get all sport channels and trackside. Very enjoyable stay

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dannevirke, New Zealand
1 review
5 of 5 bubbles Reviewed 10 March 2012

I Travel all over N Z so it is great to be able to stay within the Asure Group and be part of there Loyalty programme.Free nights, or a $100.00 credit on your account on 10th night.Doug and Dorothy here in Blenheim well go out of there way to see your stay is pleasent Lovley People..Forward booking not a problem no hassels.The rooms are spacious, clean and very quite. Myself a very keen sports person fine the choice of 4 sports channels just excellent.I Tow a 6.5 metre trailer which I have Problems with some motels No problem here or with the Other Asure group Hosts.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank George F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Tunbridge Wells, United Kingdom
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 1 January 2012

Comfortable stay, quiet room, 20mins walk from town, parking right outside unit, basic kitchen facilities, plenty of room to spread out, outdoor swimming pool (not heated, swimming towels were provided tho). Friendly and helpful hosts.

Only real downside - no free internet (very expensive).

  • Stayed November 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank untermc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ASURE Sundowner Motel

Property: ASURE Sundowner Motel
Address: 132 Middle Renwick Road | Springlands, Blenheim 7201, New Zealand
Region: New Zealand > South Island > Marlborough Region > Blenheim
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool
Hotel Style:
Ranked #23 of 32 Hotels in Blenheim
Price Range (Based on Average Rates): ££
Hotel Class:3 star — ASURE Sundowner Motel 3*
Number of rooms: 10
Official Description (provided by the hotel):
ASURE Sundowner Motel in Blenheim, Marlborough, NZ is ASURE Rated 4 Star, and is an ideal motel complex for business and pleasure. Maurice, Kerryn and Kyra offer you quality, well appointed, self-contained, spacious, ground floor units with parking directly outside the door. ASURE Sundowner Motel is renowned for its quietness and the convenience of Springlands Shopping Complex directly opposite. We have Guest Select 50 Plus SKY Channels. We provide our business guests with competitive rates and chargeback facilities. With the Wine District on our doorstep, the beautiful Marlborough Sounds to the North, and Kaikoura and Nelson within easy reach, the ASURE Sundowner Motel is ideally placed for you to enjoy all aspects of the Marlborough Region. We are the Blenheim members of the ASURE Accommodation Group which consists of quality, independently owned and operated accommodation properties throughout New Zealand. ... more   less 
Reservation Options:
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Also Known As:
ASURE Sundowner Motel Blenheim, Marlborough, New Zealand

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