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“Be careful in the bath!” 3 of 5 bubbles
Review of Chateau Marlborough

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Chateau Marlborough
Ranked #8 of 32 Hotels in Blenheim
Certificate of Excellence
Honolulu, Hawaii
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Be careful in the bath!”
3 of 5 bubbles Reviewed 21 March 2014

Hubby and I stayed here while touring the Marlborough wine region. This is a boutique hotel located in the heart of Blenheim, within easy driving distance to local wineries. The woman at the desk was friendly and quite helpful. The lobby and rooms are furnished modern, yet the room was also quite comfortable. The reason for the 3 starts is the bathroom. It was outdated, and I had to step up quite high to get into the tub to take a shower. When I did, I slipped quite badly and hit my knee to where it hurt for several days. I was amazed that this hotel would have this sort of potential liability. First, I do prefer a separate shower from a bathtub, but if not, the tub shouldn't be a hazard. I mentioned this on our way out, and was told that I should have asked for a bathmat. Ewwwww!

  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ozdreamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatmarl, General Manager at Chateau Marlborough, responded to this review, 27 March 2014
Thank you for placing feedback on your stay with us. It was lovely to read that you found the staff friendly and the facilities met your expectations except for the bathroom in the suite that you booked. On check in we give out a complimentary voucher for Quench restaurant to compensate for the original bathrooms until we finish the upgrade. I was sorry to read about your accident in the bath, this is not generally a problem as we do have signs in the bathroom advising guests to ask reception for a non slip bath mat if required , so again I am sorry that this occurred.
KInd Regards
Lynley Mckinnon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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595 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (123)
Date | Rating
  • Dutch first
  • English first
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English first
Seattle, Washington
Level Contributor
369 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 260 helpful votes
5 of 5 bubbles Reviewed 19 March 2014

Chateau Marlborough is a lovely place, and we had a great Grand Studio Suite complete with kitchen and washer/dryer. Very spacious and clean. A huge walk-in closet with tons of hanging and drawer space, and an ironing board. The bathroom featured a Jacuzzi tub and separate shower. Heated towel bars as we found throughout NZ, and also a bed heater. About the only missing amenity was a safe. Our suite was ground level facing the street, so no privacy with the heavy blackout drapes open - a set of sheers would be a smart addition. Free in-room WiFi. There are also 2 PC's in the lobby, which you need your assigned access code to use, just as in the room. There’s a small but nice pool area, a little gym, and an OK restaurant, Quench, onsite (see separate review). It's a short walk to a number of other restaurants and shops. Staff was friendly and helpful, and I loved the free kiwi to take home as a souvenir of our trip!

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Seattle98101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatmarl, General Manager at Chateau Marlborough, responded to this review, 23 March 2014
Thank you for taking the time to place feedback on your recent stay with us. The one bedroom grande apartments are very special and real luxury. The kiwi has put a smile on many a guests face and is well travelled around the world. We look forward to seeing you back at the Chateau if you were to visit this wonderful region again.
Kind Regards
Lynley Mckinnon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 12 March 2014

We stayed at Chateau Blenhem for for two nights (1st and 2nd February 2014). We had booked a deluxe room but were upgraded to a suite. It was really beautiful and absolutely huge. The staff were extremely helpful. The pool was lovely. I would have no hesitation in recommending it and was only sad not to have been able to stay longer.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 79Bon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatmarl, General Manager at Chateau Marlborough, responded to this review, 16 March 2014
Thank you for taking the time to place your delightful feedback on your recent stay at the Chateau Marlborough. Was wonderful that you enjoyed your complimentary upgrade and all your expectations were met. I do hope you have the opportunity to stay with us again. We look forward to welcoming you back if you do.
Kind Regards
Lynley Mckinnon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 9 March 2014

We stayed here for one night in January and were pleasantly surprised. We had a room very close to reception and we had our doubts about the noise but it was super quiet. The pool is awesome. Very clean and well appointed. Highly reccomended.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Todd C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatmarl, General Manager at Chateau Marlborough, responded to this review, 11 March 2014
Thank you for taking the time to place feedback on your recent stay with us. We were pleased you enjoyed your stay with us and found our facilities and location met your expectations. It is great to have a property at this level in the heart of Blenheim. I do hope you can visit again.
Kind Regards
Lynley Mckinnon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Inverurie, United Kingdom
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 7 March 2014 via mobile

There is something about the Chateau Marlborough that makes you think the operator understands people's wishes for a hotel. There are few, if any of the hotel stereotypes here. Although clearly quite modern, the architecture insure and out makes this place feel special. There are detail touches that confirm the thought that has gone into the design.

It was so good we returned on our way back to North a Island and, each stay, our room proved an interesting space, with seating area separate from a dining area and patio doors to the outside/balcony.

The location is close yo the centre of Blenheim and also handy for the vineyards.

Stayed March 2014, travelled as a couple
Helpful?
Thank Savik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatmarl, General Manager at Chateau Marlborough, responded to this review, 11 March 2014
It was lovely to read your feedback on your recent stay here at the Chateau Marlborough. We certainly try to make all guests experience here a special one, the Chateau is quite a unique hotel both in design and the experience we offer. I will be sure to pass your comments onto our team here. If you are lucky enough to visit again we would love to have you stay with us.
Kind Regards
Lynley Mckinnon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wentworth Falls, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 6 March 2014

Staff excellent even remember your name on return and why you were staying….. room large excellent, very comfortable and everywhere is clean clean……..I would highly recommend this place to any traveller…...

Room Tip: Great rooms ask for a rom with separate lounge area..same price.
See more room tips
  • Stayed February 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sue L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatmarl, General Manager at Chateau Marlborough, responded to this review, 11 March 2014
Thank you for your wonderful feedback on your stay with us. Our Staff work hard to provide excellent customer service and I will be sure to pass this onto the team. Our suites are very spacious which adds to the comfort of the Hotel facilities. We would welcome the opportunity to have you stay with us again.
Kind Regards
Lynley Mckinnon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 26 February 2014

Our room was very spacious and everything inside was new-looking, clean and in good condition. The bed was comfortable and the decanter of port was a nice touch. The staff were friendly and helpful.

The only small niggles were the soap not being replenished every day, and it would have been good to have more than one towel each in the room, but those are small pet-peeves of mine not major issues. I'm sure they would have provided more if I'd phoned front desk to ask. It was nice to have a heated towel rail.

We would definitely stay again and hope to be back soon.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chatmarl, General Manager at Chateau Marlborough, responded to this review, 5 March 2014
Thank you so much for taking the time to place feedback on your recent stay with us. The beds are one of our greatest assets and we get a lot of good comments on them. It always makes a stay better if you sleep well. I appreciate your comments re housekeeping and have passed this onto the housekeeping team to ensure this doesn't occur again. Great you found the standard of cleaning ,comfort and port met your expectations. We look forward to welcoming you back on your next visit.
Kind Regards
Lynley Mckinnon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chateau Marlborough

Property: Chateau Marlborough
Address: Corner High and Henry Streets, Blenheim 7240, New Zealand
Region: New Zealand > South Island > Marlborough Region > Blenheim
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Blenheim
#5 Luxury Hotel in Blenheim
#9 Family Hotel in Blenheim
#11 Romantic Hotel in Blenheim
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Chateau Marlborough 5*
Number of rooms: 45
Official Description (provided by the hotel):
Marlborough's premier 5-Star boutique hotel overlooking Seymour Square Gardens prides itself on offering guests 80 luxury studios and suite accommodation with enviable attention to detail and all just a short walk from Blenheim's town centre. Enjoy an environment of seclusion, comfort and intimacy with attentive yet unobtrusive service. Our staff continually strives to exceed guests expectations. Chateau Marlborough will cater to your every need with breakfast restaurant, full conference, house bar facilities and swimming pool. ... more   less 
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Also Known As:
Chateau Marlborough Blenheim, New Zealand
Chateau Marlborough Hotel Blenheim

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