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“If this property is 22 in the reviews then someone is telling fibs!!!”
Review of Vintners Retreat

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Vintners Retreat
Certificate of Excellence
GreenLeadersBronze level
Wellington, New Zealand
Level Contributor
121 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“If this property is 22 in the reviews then someone is telling fibs!!!”
Reviewed 4 April 2013

After traveling throughout the Easter break and staying at a variety of accommodation we arrived at Hamner Springs hoping to indulge in a spot of luxury. How wrong can one be!

I should have known better and at least read up on the what's on for the region as there was a Bull Riding & Rodeo "get together" and every single place was booked up, Just for that one night. So we moved on.

Kaikoura same thing totally full except one property with two rooms remaining but at $920.00 a night, including dinner but not wine!!!

Arriving in Blenheim, eventually we found a place about on par with the manger "At the Inn" But we will leave that review until later as the horror of the memory will cause further sleepless nights.

At first light we departed faster than a Greyhound out of the trap. We drove over to visit various vineyards heading out towards Renwick, keeping an eye open for that "special" place to make up for my prior night's disaster.

We drove around the Renwick township twice, catching a light breakfast on the way, but there were few vacancy signs, a visit back to information centre in Blenheim at 9.00am and a request to the receptionist for a really good villa or cottage accommodation in or close to several vineyards and we were offered The Vintners Retreat. I advised we had seen this but it had a "No Vacancy" sign outside when we passed earlier. No problem I will call they may have some check outs later in the morning.

Success, a two bedroomed "house" with attached covered garage.... ideal as we were traveling with our Jack Russell dog who has been trained to sleep in the car....

We couldn't check in immediately but anytime after 1.00 pm. So off to lunch at Allan Scott's wonderful winery/restaurant for a sumptuous lunch (more about that in another review)

We arrived at the Vintners on time and really ready enjoy something special. We were met by the Manager who was most helpful and once the formalities were taken care of we were personally shown to our "house" and given a tour of how everything worked. He left us two keys one with the garage door opener attached.

Well it was a modern, clean looking and smelling home away from home, with all of the modern amenities one could think of. All functioning and milk and a complimentray bottle of wine in the refrigerator. The beds (two bedroom one upstairs with ensuite bathroom and spa bath, one down stairs with an excellant shower. We seleted upstairs because of the viws, and the warm breeze across the bedroom. We didn't use the spa bath given the water restrictions in place throughout the country, and really far too hot to use a bath anyway.

The beds were just beautiful, like sleeping on clouds, non too firm or soft "just right" as Goldilocks said. As was everything else.

We parked the car in the garage, and collected the dog and set off to the nearest of three major wineries within easy walking distance (no more than ten minutes).

The Manager was, a little surprised to see the dog and after assurances that he slept in the car, and he could call the Alpine Lodge in St Arnaud regarding his impeccable training, total lack of barking and shown our "mess removal" bags. He turned a blind eye. However we would recommend to others that because of the open gardens, beautifully prepared and maintained lawns and flower beds that, if they have a dog they should check with the manager first. There is a big difference between a small specifically travel trained Jack russell and a lumbering great dane which howels when left alone.

We returned to the accommodation after the last of the wineries closed, and we had arraged several cases to be delivered back home by courier (So much better than carting it along in the station wagon. Some light snacks, yet more excellant wine a little TV, then to bed. One becomes totally unaware of the 'Air Guns" going off ocassionally or even the huge fans set in the vine fields. Well we did anyway and morning came around all to soon.

leaving my wife to her ablutions I took the dog for its morning walk and upon opening the door discovered the daily paper had been delivered.

Upon returning beautifull freshly ground coffee was ready and a quick read of the paper, feed the dog and shower saw us all ready for the check out at 10.00am......

What a lovely experience, check out was without problem, advice given on various routes to miss the Easter rush to the ferry, which resulted in us taking the inland route which is by far the most beautiful, back up to Havelock and then on to Picton via the Queen Charlotte scenic drive. How on earth the Vitners retreat can be judged 22nd place is just beyond me. It was fantastic. We will return.

  • Stayed March 2013, travelled as a couple
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Helpful?
Thank Ian-R-Bray-JP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vintners, Manager at Vintners Retreat, responded to this review, 30 April 2013
Thank you very much for you review, we have really enjoyed reading it, and especially like that you provided references for your dog! The air guns are a definite feature of Marlborough pre-harvest, but after a while you do get used to them and they have to cease before 7pm to give us all some peace…

Kind regards

Shulah and Martin
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263 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (60)
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English first
Brisbane, Australia
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 24 February 2013

The Retreat is a secluded and quiet place. The rooms were very comfortable - we were in a 3-bedroom unit- but only one air-conditioner in the whole place. This was ok at the time of year we went but may be a problem in more extreme conditions. The manager was very friendly and helpful, very welcoming and the grounds are pretty with nice views of the adjacent vineyard. You do need transport though, as there is not much within walking distance- although I recommend the Cork & Keg pub in nearby Renwick for a meal. There are also a large number of wineries to visit nearby.

  • Stayed February 2013, travelled with family
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    • Location
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Helpful?
Thank Jill999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vintners, Manager at Vintners Retreat, responded to this review, 30 April 2013
Hello and thank you for your review. Yes, it is worth mentioning that we are in a rural area, away from the town so transport is essential, unless you fancy walking or biking your way around! We have three wineries right next door, and the Vines Village is 1.4k along Rapaura Road, but for Renwick or Blenheim you do need a car.

Kind regards

Shulah
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Perth
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 February 2013

We have recently stayed at Vintners Retreat for 4 nights & we loved it! The villa was huge, modern, very clean & very comfortable. The daily servicing was excellent. The villas were well spaced & all had a view of the mountains. The outdoor patio area was large, with good quality furniture, but our BBQ wasn't working properly. Martin was very quick in getting the gas bottle changed, as we thought that was the problem, but we still didn't have good gas pressure. Having said that, we are not complaining as it is such a beautiful spot & very close to wineries. We were lucky to have hot wether so used the pool each day. The pool was immaculate & a good social spot to meet other guests. Martin was very friendly & helpful. We would definitely recommend Vintners Retreat.

Room Tip: Front villas have the best view
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Diane D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vintners, Manager at Vintners Retreat, responded to this review, 30 April 2013
Thank you very much for your review, I am sorry to hear about your BBQ, especially given that your visit was during perfect BBQ weather! The pool has been fantastic this season; we’re hoping next summer will be just as good.

Kind regards

Shulah George
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Canberra
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 January 2013

We stayed at this property, as a treat for 3 nights over the Christmas period. It was very comfortable, clean and well equipped. It serves as a perfect location for exploring the Marlborough wine region, in fact there are three great wineries to visit within a hundred meters of the front door.
If I were to have one request, it's for ceiling fans in the bedrooms, it was warm over Christmas and a fan would have just cooled things off a bit.
Manager was very friendly and helpful.
Would I return, if I were passing through the area again - absolutely!

  • Stayed December 2012, travelled with family
    • Value
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Helpful?
Thank sim_zlatko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vintners, Manager at Vintners Retreat, responded to this review, 30 April 2013
Thank you very much for your review, we agree that our proximity to wineries is a great asset! I have say, this Christmas was the hottest I have experienced in NZ – all the air conditioning units were working overtime, and the pool certainly saw a fair amount of use…

Kind regards

Shulah George
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Kent, UK
Level Contributor
185 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 23 January 2013

Four of us stayed in a two bed two storey house both with ensuites. We had a very pleasant lady show us how everything worked and the facilities were excellent although we didn't cook or do any washing. Everything was clean and tidy and we all agreed that the beds were really comfortable and nice and big. Wi fi was a bit hit and miss but the lady did say that if we had rung her she could have sorted it out for us. We had just come over on the ferry from the North Island and this resort is a nice short 30 min from the port. We drove into the next village and ate at the English pub which was very pleasant and welcoming .

  • Stayed January 2013, travelled as a couple
    • Value
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Helpful?
Thank Jeansandco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vintners, Manager at Vintners Retreat, responded to this review, 30 April 2013
Hello and thank you for taking the time to review us on TripAdvisor - we are glad you enjoyed your stay!

Kind regards

Shulah
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Seattle, Washington
Level Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 4 January 2013

We stayed here for 3 nights in January, and really enjoyed it. The multi bedroom homes are lovely -- not luxurious, but nicely appointed with all the expected amenities. We especially got good use out of the grill, set in a lovely location right in front of the vineyards.

My only disappointment seems minor, but at the same time, there's really no reason for a problem like this in such an expensive property. To sum up: restrictive internet access. Are you kidding me? They gave us one code, good for only one device at a time. In a world of Kindles, phones, tablets, laptops -- all of which we had with us -- the requirement to continually log out of one device, pass the code over to another person, and log back in is ridiculous. Fixing that simple thing would bring my rating up by a star or maybe two.

I would recommend this for groups, not couples, as you really are getting two-bedroom homes and you therefore pay for it - but regardless, we enjoyed our stay.

Room Tip: We stayed in #10 -- on the corner of the property, right up against the vineyards. Great choice!
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank ianbnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotorua, New Zealand
Level Contributor
5 reviews
3 hotel reviews
Reviewed 11 November 2012

We recently stayed in this advertised 5 star retreat. Not 5 star at all. There were several things broken and the place was not really clean when we arrived. Peanuts were still on the floor under the coffee table, bins were not emptied daily and the chap in reception was bordering on rude. We were told there were two ensuites, but no not even one. There were spearate bathrooms and one at the other end of the house away from the bedroom. Not good for elderly people getting up in the night. Pots and pans were cheap quality and you couldn't fry anything in the frypan as it just burnt and stuck. Absolutely hopeless. 2 small pots and no larger one was available.
The propery is away over priced for what it is and I can't imagine Qualmark giving it a 5 star. I have stayed in far better places that were only 4 star.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank daveandchris_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vintners, Manager at Vintners Retreat, responded to this review, 19 November 2012
Dear Chris and Dave

Thank you for taking the time to post this review about Vintners Retreat.

I am so sorry that your visit was such a disappointment and wish you had voiced your concerns to us at the time, especially given that you are in the same industry. It would have helped us identify the member of staff responsible for cleaning and servicing your property, and which Villa had the ‘things broken’ so we could repair or replace them during your stay. Our Housekeepers have been made aware of your comments and are very sorry.

I have no idea who informed you that there were two en suites in your Villa – our website offers a clear and detailed description of each property type, and only our Stables offer two en suite bathrooms. Should anyone reserve a Villa over the telephone we also give a detailed description of the layout of each Villa to avoid any misunderstanding. Again, it would have been very helpful if you had been able to speak to us, and let us know who gave you a false description.

Kind regards
Shulah George - Manager

Footnote: For others reading this review, our kitchens have one stock pot, two saucepans and a frying pan. They are not Teflon coated, but are stainless steel Wiltshire brand. This review implies that we are falsely claiming to be a 5 Star Accommodation Provider. We are graded 5 Star under the Qualmark ‘Apartment’ category. Qualmark is New Zealand tourism’s official assurance organisation and we are listed on their website.
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Additional Information about Vintners Retreat

Property: Vintners Retreat
Address: 55 Rapaura Road | RD3, Blenheim 7273, New Zealand
Phone Number:
Region: New Zealand > South Island > Marlborough Region > Blenheim
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #1 of 22 Speciality Lodging in Blenheim
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Vintners Retreat 5*
Number of rooms: 14
Official Description (provided by the hotel):
Luxurious and spacious accommodation at affordable rates, Vintners Retreat offers 14 European-styled, two and three bedroom self-contained villas nestled in the heart of Marlborough, New Zealand’s wine capital. Private and exclusive, Vintners Retreat offers it all to the discerning traveller. And mere minutes away are some of New Zealand's best wineries and fabulous restaurants and cafes. ... more   less 
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Also Known As:
Vintners Retreat Hotel
Vintners Retreat Blenheim, Marlborough, New Zealand

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