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“Comfortable stay in the Chalet”

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Christchurch TOP 10 Holiday Park
Certificate of Excellence
singapore
Level Contributor
46 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Comfortable stay in the Chalet”
4 of 5 bubbles Reviewed 24 June 2014

Stayed here for two nights because it is near the airport as we needed to catch the plane at 6 in the morning. We had a comfortable stay for the price we paid. It came with full kitchen facilities, bathroom and two rooms. However, the kitchen is not partitioned and is facing directly at the queen size bed. It is thus not the most ideal place to cook. Checking in and checking out were easy and fast. The road traffic to reach the place is also manageable as it is not in the city centre.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 3yj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jag96, Manager at Christchurch TOP 10 Holiday Park, responded to this review, 7 July 2014
Thanks for your feedback,
I think the unit you may have stayed in is a Deluxe Chalet, initially this was 2 budget units which were completely stripped back to make one unit composing of one room with full cooking facilities along the back wall and as you point out a queen bed. The second room has bunks and leads to the bathroom. Hopefully we will have availability in a different type of unit next time you stay as we have a few options to choose with and can offer units with seperate bedrooms and living areas.

Many thanks,
Jackie
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541 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
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English first
Wellington, New Zealand
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

Let me start by saying even the shabbiest of holiday parks can be made good with first class customer service and staff that WANT to assist their guests. Christchurch Top 10 is a well established park and the surroundings are well above average with accommodations to suit most budgets. The quality of the rooms/cabins etc is only surpassed by the excellence of service provided by the friendly and well trained staff who are always eager and able to assist. The booking process is seamless and uncomplicated and the availability of the Top 10 card enables travellers who stay at ANY Top 10 to receive a favourable discount for their loyalty.
I always stay Top 10 if there is one available.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DJ j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jag96, Manager at Christchurch TOP 10 Holiday Park, responded to this review, 11 June 2014
Thanks for taking the time to post some feedback, we rally appreciate you taking the time. I am pleased that everything works so well for you when you visit, it can sometimes be more challenging at a busy park. It sounds like you are a loyal TOP 10-er! (By the way, Clubcard members are now able to receive 15% off Beaurepaires tyres and batteries but lets hope you don't need to access these any time soon.)
Thank you for your continued support.
Regards,
Jackie
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Auckland, New Zealand
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 28 May 2014 via mobile

Awesome place to stay, plenty of space & heaps for the kid's to do! Swimming pool with a hydro slide, pedal car's, huge air pillow to jump on, even the big kids love to have a jump on it. Plenty of grass and space to just relax and unwind with friend's & family! Recommend this place to everyone :))

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nattnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jag96, Manager at Christchurch TOP 10 Holiday Park, responded to this review, 28 May 2014
Good afternoon,
I am reall delighted you and your family enjoyed your stop over with us.
Today we are fortunate enough to have a 20 degree day which just adds to the experience.

Happy travelling,
Jackie
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Singapore, Singapore
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 27 May 2014

We stayed here on both the first and last days of our two week long holiday. Service was so-so, we stopped at the drive-in check-in for motorhomes for more than 5 minutes - feeling like idiots - before we drove around, parked and walked in the office to register (and it's not like they were really busy). It took a while to check us in, the woman had to do it twice, kept losing the details she typed in cos it was the end of her shift. Still she was polite and helpful with the questions I had, though a little efficiency (and friendliness) would have been nice. It's definitely one of the more expensive parks in New Zealand - we even had to pay for our 19 month old which is ridiculous. Amenities - like the other Top 10s - are good, clean and well kept - so in that respect no complaints, except for the dryers - terrible! It took 2 cycles ($2x2) before our clothes were dry. Also, for travellers with kids, there is a big playground with the usual slides, swings and climbing frames, but also a trampoline and a giant jumping pillow.

Location wise, it's near a big mall with supermarkets and restaurants, and not far from the airport and campervan rental pickups, which was the main draw for us. All in all, an ok place just to get your bearings when you first arrive in NZ, and for the night before you leave to go to the airport at the end of the holiday.

Room Tip: For campers travelling with kids, request a site near the family/disabled bathrooms or main amenitie...
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank theshogan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jag96, Manager at Christchurch TOP 10 Holiday Park, responded to this review, 28 May 2014
Thanks for your feedback,
I am wondering if the staff were on the phone, usually they are pretty good at getting to the drive thru, anyhow I am having a staff meeting tomorrow and will be raising the things you have mentioned. We will have a talk about installing a bell in the drive thru. with the dryer - sometimes it does take 2 cycles, it depends on how thick the things are that you are drying. Pleased you made use of our kids facilities.

Many thanks,
Jackie
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Canberra, Australia
Level Contributor
108 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
1 of 5 bubbles Reviewed 25 May 2014 via mobile

Arrived at the top 10 latish on a Friday evening after driving all day. Drove past wall to wall vans and tourist crammed in (off season). We waited in what I thought was an innovative drive thru campervan check in. Saw ladies milling about inside with no service provided or any acknowledgement of our existence. We waited about 15 minutes when a lady came to the window.

My partner asked how much the cabins were for the evening, as we thought we might want a van break for the night. She replied "this is for van check in you need to come inside for that." My partner then asked how much for a van site and that we needed internet coupons. To which she replied "you need to come in for the internet". I don't mind if they have a system and I don't mind parking but to be met with such hostile treatment when they are in a service role was appalling. The park is obviously too busy with customers paying for location regardless of poor service they don't bother trying.

We decided to drive to Akaroa top 10 which took hours and we arrived at 11pm. I am glad we did because it was amazing.

Stayed May 2014, travelled as a couple
Helpful?
Thank Harmanator85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jag96, Manager at Christchurch TOP 10 Holiday Park, responded to this review, 28 May 2014
My apologies,
I am far from happy with your account. It would be extremely helpful if you could email me with a description of the person who served you. jackie@christchurchtop10.co.nz Your assistance would be greatly appreciated. Yours truly, Jackie
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Wellington, New Zealand
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 8 May 2014

A real surprise! Very well geared for the Motorhome travellers. We received a great welcome, discovered lovely clean facilities, and appreciated a very friendly helpful crew. So handy to the city and the airport too. We will return soon!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tardis2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jag96, Manager at Christchurch TOP 10 Holiday Park, responded to this review, 21 May 2014
Hi there,
Thanks for taking the time to post some feedback for us. I love the photo you have posted and note the sun is out! you must be a good omen. Pleased to repost we have had some fantastic sunny autumn days wit around 16 - 18 degrees.
We look forward to having you in the park again.

Regards,
Jackie
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Rotterdam, The Netherlands
Level Contributor
393 reviews
276 hotel reviews
common_n_hotel_reviews_1bd8 270 helpful votes
3 of 5 bubbles Reviewed 6 May 2014

Christchurch Top 10 Holiday Park is located in Papanui, a suburb north of the centre. The city centre and the airport are at several kilometers. Nearby you find a shopping mall with a Countdown supermarket.

The large caravan park is reasonably well maintained. It offers chalets, cabins, and 67 powered & 82 unpowered sites. We had a powered site. The park is adequate and quiet.

Facilities encompass a spacious reception & information centre annex drive-in counter, kitchen & dining area with TV & internet, BBQ, laundry, family amenities, and free showers. All is cleaned in the morning.

The park has a modest indoor pool, a tiny spa, large children's playground and go-carts for kids which we all didn't use. Wi-Fi internet is extra at NZ$ 7 for 24 hours.

Staffs were correct. Considering its location and outlook we found the park somewhat overpriced for what it offers. Nonetheless a good place to stay when you need a spot for your camper-van.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank MrsPiket
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jag96, Manager at Christchurch TOP 10 Holiday Park, responded to this review, 21 May 2014
Thank you for taking time to post feedback, as you mention, we are well located between the airport and the city centre and have a wide array of shops, cafes, takeaways and restaurants around us, perfect for your visit to a city destination.

Regards,
Jackie
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Additional Information about Christchurch TOP 10 Holiday Park

Property: Christchurch TOP 10 Holiday Park
Address: 39 Meadow Street, PO Box 5178, Papanui, Christchurch 8052, New Zealand
Region: New Zealand > South Island > Canterbury Region > Christchurch
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 102 Speciality Lodging in Christchurch
Price Range (Based on Average Rates): £
Hotel Class:5 star — Christchurch TOP 10 Holiday Park 5*
Number of rooms: 80
Official Description (provided by the hotel):
Located on the outskirts of the Christchurch CBD, Christchurch TOP 10 Holiday Park is the largest accommodation provider in the city, offering the cream of the crop as far as places to stay in the Garden City. No matter whether you're a tourist visiting Christchurch for the first time, or a regular visitor planning a return trip, our team at Christchurch TOP 10 are here to welcome you and ensure that you and your family feel at home during your stay with us. We provide affordable accommodation for motor home travellers, couples, families,school and sports groups, independent campervan & motorhome travellers, business travellers and backpackers. ... more   less 
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Also Known As:
Christchurch Top 10 Holiday Park Hotel Christchurch

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