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Christchurch TOP 10 Holiday Park
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Reviews (631)
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446 - 451 of 631 reviews
Reviewed 24 June 2014

Stayed here for two nights because it is near the airport as we needed to catch the plane at 6 in the morning. We had a comfortable stay for the price we paid. It came with full kitchen facilities, bathroom and two rooms. However, the kitchen is not partitioned and is facing directly at the queen size bed. It is thus not the most ideal place to cook. Checking in and checking out were easy and fast. The road traffic to reach the place is also manageable as it is not in the city centre.

  • Stayed: June 2014, travelled with family
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Thank 3yj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jag96, Manager at Christchurch TOP 10 Holiday Park, responded to this reviewResponded 7 July 2014

Thanks for your feedback,
I think the unit you may have stayed in is a Deluxe Chalet, initially this was 2 budget units which were completely stripped back to make one unit composing of one room with full cooking facilities along the back wall and as you point out a queen bed. The second room has bunks and leads to the bathroom. Hopefully we will have availability in a different type of unit next time you stay as we have a few options to choose with and can offer units with seperate bedrooms and living areas.

Many thanks,
Jackie

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Reviewed 10 June 2014

Let me start by saying even the shabbiest of holiday parks can be made good with first class customer service and staff that WANT to assist their guests. Christchurch Top 10 is a well established park and the surroundings are well above average with accommodations to suit most budgets. The quality of the rooms/cabins etc is only surpassed by the excellence of service provided by the friendly and well trained staff who are always eager and able to assist. The booking process is seamless and uncomplicated and the availability of the Top 10 card enables travellers who stay at ANY Top 10 to receive a favourable discount for their loyalty.
I always stay Top 10 if there is one available.

  • Stayed: June 2014, travelled solo
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1  Thank DJ j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jag96, Manager at Christchurch TOP 10 Holiday Park, responded to this reviewResponded 11 June 2014

Thanks for taking the time to post some feedback, we rally appreciate you taking the time. I am pleased that everything works so well for you when you visit, it can sometimes be more challenging at a busy park. It sounds like you are a loyal TOP 10-er! (By the way, Clubcard members are now able to receive 15% off Beaurepaires tyres and batteries but lets hope you don't need to access these any time soon.)
Thank you for your continued support.
Regards,
Jackie

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Reviewed 28 May 2014 via mobile

Awesome place to stay, plenty of space & heaps for the kid's to do! Swimming pool with a hydro slide, pedal car's, huge air pillow to jump on, even the big kids love to have a jump on it. Plenty of grass and space to just relax and unwind with friend's & family! Recommend this place to everyone :))

  • Stayed: January 2014
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Thank Nattnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jag96, Manager at Christchurch TOP 10 Holiday Park, responded to this reviewResponded 28 May 2014

Good afternoon,
I am reall delighted you and your family enjoyed your stop over with us.
Today we are fortunate enough to have a 20 degree day which just adds to the experience.

Happy travelling,
Jackie

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Reviewed 27 May 2014

We stayed here on both the first and last days of our two week long holiday. Service was so-so, we stopped at the drive-in check-in for motorhomes for more than 5 minutes - feeling like idiots - before we drove around, parked and walked in the office to register (and it's not like they were really busy). It took a while to check us in, the woman had to do it twice, kept losing the details she typed in cos it was the end of her shift. Still she was polite and helpful with the questions I had, though a little efficiency (and friendliness) would have been nice. It's definitely one of the more expensive parks in New Zealand - we even had to pay for our 19 month old which is ridiculous. Amenities - like the other Top 10s - are good, clean and well kept - so in that respect no complaints, except for the dryers - terrible! It took 2 cycles ($2x2) before our clothes were dry. Also, for travellers with kids, there is a big playground with the usual slides, swings and climbing frames, but also a trampoline and a giant jumping pillow.

Location wise, it's near a big mall with supermarkets and restaurants, and not far from the airport and campervan rental pickups, which was the main draw for us. All in all, an ok place just to get your bearings when you first arrive in NZ, and for the night before you leave to go to the airport at the end of the holiday.

Room Tip: For campers travelling with kids, request a site near the family/disabled bathrooms or main amenities block. They won't offer it to you unless you ask! The family bathroom is great, much easier to clean a wriggly toddler or baby in the private bathroom, than having to squeeze in the cramped camper (or walk to shower blocks).
  • Stayed: April 2014, travelled with family
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Thank theshogan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jag96, Manager at Christchurch TOP 10 Holiday Park, responded to this reviewResponded 28 May 2014

Thanks for your feedback,
I am wondering if the staff were on the phone, usually they are pretty good at getting to the drive thru, anyhow I am having a staff meeting tomorrow and will be raising the things you have mentioned. We will have a talk about installing a bell in the drive thru. with the dryer - sometimes it does take 2 cycles, it depends on how thick the things are that you are drying. Pleased you made use of our kids facilities.

Many thanks,
Jackie

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Reviewed 25 May 2014 via mobile

Arrived at the top 10 latish on a Friday evening after driving all day. Drove past wall to wall vans and tourist crammed in (off season). We waited in what I thought was an innovative drive thru campervan check in. Saw ladies milling about inside with no service provided or any acknowledgement of our existence. We waited about 15 minutes when a lady came to the window.

My partner asked how much the cabins were for the evening, as we thought we might want a van break for the night. She replied "this is for van check in you need to come inside for that." My partner then asked how much for a van site and that we needed internet coupons. To which she replied "you need to come in for the internet". I don't mind if they have a system and I don't mind parking but to be met with such hostile treatment when they are in a service role was appalling. The park is obviously too busy with customers paying for location regardless of poor service they don't bother trying.

We decided to drive to Akaroa top 10 which took hours and we arrived at 11pm. I am glad we did because it was amazing.

Stayed: May 2014, travelled as a couple
Thank Harmanator85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jag96, Manager at Christchurch TOP 10 Holiday Park, responded to this reviewResponded 28 May 2014

My apologies,
I am far from happy with your account. It would be extremely helpful if you could email me with a description of the person who served you. jackie@christchurchtop10.co.nz Your assistance would be greatly appreciated. Yours truly, Jackie

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