Booked a two bedroom unit over the internet two weeks before arrival. We are a couple traveling with a child. My husband went to reception on arrival, and was charged the $140.00 for the two bed unit. When we got to the unit it wasn't a two bedroom unit or even a one bed unit, but had a queen and single bed in the lounge!!!!!! I went back to the office, and was informed that she hadn't read the booking, that there was no two bed unit available, and as it was a holiday weekend we couldn't get any other motel.
* WHY WERE WE CHARGED THE TWO BED PRICE IN THE FIRST PLACE?* A refund was then given for the overcharging on a smaller unit.
The units are VERY OLD and not like the photos portray. I had to wash all the pots and dishes as they still had old food on them. The bathroom had no extractor fan and steamed up badly. And we seemed to be sharing a hot water cylinder with another unit, it was very noisy, and meant that the shower was running hot then cold when the other unit used the water.
VERY DISAPPOINTED, WOULD NOT RECOMMEND THIS MOTEL
- Official Description (provided by the hotel):
- Looking for accommodation in Christchurch in the near future? Then look no further. Avalon Court Accommodation is conveniently located on Bealey Avenue and its hosts, Anthony & Susan, look forward to making your stay with them a happy and comfortable one. There are 10 spacious units in the complex; six studios and four two-bedroom units, which are ideal for families. Each unit has a fully equipped kitchen and dining table and chairs, a separate private bathroom, Sky TV, direct dial telephone and complimentary tea and coffee. All units are smoke-free.As the Avalon Motel is a member of the Budget motel chain, you are assured of real value for money. ... more less
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